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Security report for neutra.com

Neutra · E-commerce · Netherlands

Medium risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

Neutra is a premium fashion e-commerce brand specializing in minimalist and sophisticated footwear designs. The company operates a well-structured Shopify-based online store with a strong emphasis on design, quality, and subtlety. Their market position targets discerning consumers who value timeless style and craftsmanship. Technically, the website leverages modern e-commerce technologies including Shopify, Klaviyo for marketing automation, and Facebook Pixel for analytics and retargeting. The site is performant, mobile-optimized, and accessible, reflecting a mature digital infrastructure. Security posture is solid with HTTPS enforced and domain protections in place, though some security headers and policies could be enhanced. Privacy compliance is well addressed with clear policies and consent mechanisms. Overall, the business demonstrates a high level of professionalism and trustworthiness, with room for improvement in explicit security policy disclosures and incident response readiness.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching neutra.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
75
Email security
70
DNS health
75
Network security
100
GDPR outside view
73
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Neutra's business model is direct-to-consumer retail via Shopify, focusing on premium footwear with a design philosophy centered on subtlety and timelessness. The company has a mature domain age consistent with its brand history. Their marketing ecosystem includes Klaviyo and Facebook Pixel, indicating active customer engagement and retargeting strategies. The presence of a lookbook and journal suggests content marketing efforts to build brand narrative and customer loyalty. The target audience is fashion-conscious consumers seeking quality and understated style. No parent or subsidiary companies were identified, indicating an independent operation. The company maintains consistent branding and provides comprehensive legal and privacy documentation, supporting credibility and compliance.

Security posture

The website enforces HTTPS and uses domain status locks to prevent unauthorized domain changes, which are positive security indicators. However, DNSSEC is not enabled, which could improve DNS security. No explicit security policy or incident response contacts are published, which is a gap in transparency and preparedness. The site uses standard Shopify security features for checkout and payment processing, reducing risk exposure. No vulnerabilities or exposed sensitive data were detected in the HTML content. The use of third-party marketing and analytics scripts is standard but requires ongoing monitoring for privacy compliance. Recommendations include enabling DNSSEC, publishing a security policy, and adding vulnerability disclosure information to enhance trust and security posture.

Recommendations

  1. Enable DNSSEC on the neutra.com domain to improve DNS security and prevent spoofing.
  2. Implement and publish a formal security policy and incident response contact information on the website.
  3. Add a vulnerability disclosure policy or security.txt file to encourage responsible reporting of security issues.
  4. Review and implement additional HTTP security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  5. Continue monitoring third-party scripts for privacy compliance and minimize data collection where possible.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Neutra
Description
Neutra is a design-focused e-commerce brand emphasizing simplicity and subtlety in fashion, particularly footwear. Their business highlights premium, timeless design with a focus on quality and understated sophistication.
Key services
Online retail of footwear and fashion products, Lookbook and journal content for brand storytelling
Content quality
excellent
Branding
consistent

Technology

Stack
Shopify, JavaScript, Klaviyo, Facebook Pixel, Sparklayer, Reqwest (XHR library)
Frameworks
Shopify Liquid, Shopify Sections, Shopify Scripts
Platforms
Shopify
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of security status flags in domain (clientDeleteProhibited etc.)
  • Use of Shopify's secure checkout and payment systems

Analytics and tracking

Services
Shopify Analytics, Klaviyo, Facebook Pixel
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel, Klaviyo
Marketing tools
Klaviyo, Facebook Pixel, Sparklayer
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professionally designed Shopify e-commerce store focused on premium footwear.
  2. Comprehensive legal and privacy policies are present and accessible.
  3. No direct company contact emails or phone numbers found; contact is via forms.
  4. Use of modern web technologies and marketing tools is evident.
  5. No security policy or incident response information publicly available.
  6. No vulnerability disclosure or security.txt found.
  7. No suspicious or malicious content detected.
  8. Strong branding and consistent user experience.
  9. Good SEO and accessibility practices observed.
Technical notes

Notes

The website is built on Shopify, leveraging its CMS and e-commerce platform capabilities. It uses modern JavaScript libraries and asynchronous loading for performance optimization. The site is mobile-optimized with responsive design and accessibility features. SEO is supported by proper meta tags, Open Graph data, and structured JSON-LD schema for organization and website. Hosting is via Shopify's CDN with domain registration through GoDaddy. Performance is fast with lazy loading of images and deferred scripts. Technical debt appears low with current technologies and best practices in place. Opportunities exist to enhance security headers and DNS configurations to further reduce risk.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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