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Security report for netplusfr.ch

netplusFR SA · Telecommunications · Switzerland

Medium risk. 5 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

64/100

Risk levelMedium

0–100, higher is better. How it is calculated

netplusFR SA is a regional telecommunications provider based in Switzerland, specializing in internet, fixed and mobile telephony, and television services. The company targets residential and business customers primarily in the Fribourg canton, offering combined multimedia packages with competitive speeds up to 10 Gbit/s via fiber optic technology. The website reflects a professional and customer-focused approach with clear service offerings, local physical presence, and customer testimonials enhancing trust. Technically, the website is built on the Neos CMS platform using the Flow PHP framework, integrating modern JavaScript libraries such as Swiper.js and Google reCAPTCHA v3 for security. Analytics are implemented via Matomo, Google Analytics, and Metricool, with cookie consent managed through tarteaucitron.js, indicating a mature digital infrastructure. The site is mobile-optimized and SEO-friendly, though accessibility features could be improved. From a security perspective, the site enforces HTTPS, employs standard security headers, and uses CAPTCHA to protect forms. However, it lacks a dedicated security policy or incident response contact details, which could be enhanced to improve transparency and readiness. No vulnerabilities or suspicious activities were detected in the content or scripts. Overall, netplusFR SA presents a trustworthy and well-maintained online presence suitable for its regional telecommunications business. Strategic recommendations include publishing explicit security policies, establishing a vulnerability disclosure program, and enhancing accessibility to further strengthen compliance and user trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, LinkedIn

      What to do: Document all third-party data sharing in your privacy policy

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
  3. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

Need hands-on remediation? Email guard@offseq.com

Keep watching netplusfr.ch

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
70
Email security
87
DNS health
80
Network security
20
GDPR outside view
50
Average
64

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

netplusFR SA operates as a small-sized telecommunications company focused on the Fribourg region in Switzerland. Its business model revolves around providing bundled multimedia services including high-speed internet, fixed and mobile telephony, and television. The company leverages local physical stores and a strong regional brand to maintain a loyal customer base of approximately 18,000 satisfied clients. The presence of combined offers and tailored packages indicates a customer-centric approach aimed at maximizing value and retention. Partnerships with technology providers like techniConcept and Inventaire support its digital and design capabilities. The company’s growth potential lies in expanding fiber optic coverage and enhancing digital service offerings.

Security posture

The website demonstrates a good security posture with enforced HTTPS, comprehensive security headers, and the use of Google reCAPTCHA v3 to mitigate automated abuse on forms. Cookie consent is actively managed, reflecting GDPR compliance. However, the absence of a published security policy or incident response contact limits transparency and preparedness for security incidents. No exposed sensitive data or vulnerable libraries were detected. The use of multiple analytics and tracking scripts is balanced with privacy controls. Overall, the security maturity is solid but could benefit from formalized policies and incident response mechanisms.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and commitments.
  2. Provide clear incident response contact channels such as security@ or abuse@ email addresses.
  3. Implement a vulnerability disclosure program and publish a security.txt file to encourage responsible reporting.
  4. Enhance website accessibility to meet higher standards for users with disabilities.
  5. Regularly review and update third-party scripts and analytics tools to mitigate potential vulnerabilities.

Contact details published on the site

Addresses
Legal name
netplusFR SA
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
netplusFR SA
Description
Internet, téléphonie fixe et mobile, télévision : grâce à net+ FR offrez-vous le meilleurs du multimédia chez vous avec votre opérateurs 100% fribourgeois.
Key services
Internet access (up to 10 Gbit/s fiber), Fixed telephony, Mobile telephony, Television services including app and box, Combined multimedia packages
Content quality
good
Branding
consistent

Technology

Stack
PHP, Neos CMS, Flow Framework, Swiper.js, Google reCAPTCHA v3, Google Tag Manager, Matomo Analytics, Tarteaucitron.js (cookie consent)
Frameworks
Flow PHP Framework, Neos CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of reCAPTCHA v3 on forms
  • Cookie consent management
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Matomo, Google Analytics, Metricool
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel, Matomo
Marketing tools
Metricool Tracker, SPREAD Tracker
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Clear focus on telecommunications services in the Fribourg region.
  3. Multiple customer testimonials enhance trust.
  4. Use of modern web technologies and analytics tools.
  5. Comprehensive privacy and cookie policies present.
  6. No signs of malicious or suspicious activity.
  7. Contact information is complete and transparent.
  8. No explicit security policy or incident response details publicly available.
Technical notes

Notes

The website is built on a modern technology stack centered around the Neos CMS and Flow PHP framework, enabling flexible content management and dynamic features. Integration of JavaScript libraries like Swiper.js enhances user experience with interactive sliders. The site uses Google Tag Manager for analytics orchestration and includes multiple tracking services such as Matomo and Metricool, indicating a comprehensive approach to data-driven insights. Performance is moderate with good mobile optimization and SEO practices. The presence of reCAPTCHA v3 and cookie consent scripts reflects attention to security and privacy. Opportunities exist to improve accessibility and further optimize loading times.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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