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Security report for neogov.com

NEOGOV · Government · N/a

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

81/100

Risk levelLow

0–100, higher is better. How it is calculated

NEOGOV is a well-established government software company specializing in a comprehensive HR suite tailored for the public sector. Their platform addresses the entire employee lifecycle with integrated solutions for recruiting, onboarding, performance management, learning, compliance, and more. The company is positioned as a trusted leader with over 6000 government agencies as customers, supported by strong certifications and compliance with public sector regulations. Technically, the website is built on HubSpot CMS with modern marketing and analytics tools, delivering a professional, mobile-optimized, and accessible user experience. Security posture is robust, with HTTPS, data encryption, and adherence to multiple industry standards including SOC 2 Type II and NIST 800-53. Privacy compliance is well-handled with clear policies and cookie consent mechanisms. WHOIS data is unavailable publicly, likely due to privacy protection, but the website's content and trust signals strongly indicate legitimacy. Overall, NEOGOV presents a mature, secure, and credible digital presence aligned with its enterprise government HR software business.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching neogov.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
65
Security headers
65
Email security
85
DNS health
85
Network security
100
GDPR outside view
88
Average
81

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

NEOGOV operates in the government and technology sectors, offering SaaS HR solutions purpose-built for public sector agencies. Their competitive advantage lies in specialized compliance features, configurability, and a broad product suite covering all HR functions. Revenue streams likely include subscription fees for their SaaS platform and related services. The target customers are government HR professionals and agencies of all sizes. The company maintains a strong partnership ecosystem with brands like PowerDMS and NEOED. Growth indicators include a large customer base and active marketing with events like Ignite 2026. Strategic observations highlight NEOGOV's focus on compliance, security certifications, and customer support as key differentiators in a niche market.

Security posture

NEOGOV demonstrates a mature security posture with adherence to multiple compliance frameworks such as SOC 2 Type II, NIST 800-53 Moderate, PCI-DSS, StateRAMP, and TxRAMP. The website enforces HTTPS and uses cookie consent banners to comply with privacy regulations. Data encryption in transit and at rest is claimed, supporting HIPAA and CJIS requirements where applicable. However, no public incident response or vulnerability disclosure information was found, which could be improved. Security headers are implied but not explicitly confirmed in the HTML. No vulnerabilities or exposed sensitive data were detected in the website content. Overall, the security maturity is high, suitable for an enterprise SaaS provider in the public sector.

Recommendations

  1. Publish explicit security headers such as X-Frame-Options and X-Content-Type-Options to enhance browser security.
  2. Provide a publicly accessible vulnerability disclosure policy or security.txt file to improve transparency and trust.
  3. Publish incident response contact information to facilitate timely reporting and handling of security issues.
  4. Regularly audit third-party scripts and libraries to ensure no vulnerable components are included.
  5. Enhance data retention policy disclosures related to analytics and user data for improved privacy compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
NEOGOV
Description
NEOGOV is a government software company that provides a one-stop HR suite for the public sector. Manage employees with their selection of HR software.
Key services
Applicant Tracking (Insight), Candidate Relationship Management (Attract), Onboarding (Onboard), Performance Management (Perform), Learning Management (Learn), Custom Forms (eForms), HRIS, Background Investigations (Vetted), Compliance Management (Policy)
Content quality
excellent
Branding
consistent

Technology

Stack
HubSpot CMS, jQuery 3.7.1, Wistia video player, Osano cookie consent, Google Analytics 4, Google Tag Manager, Eloqua marketing automation, Brightedge SEO
Platforms
HubSpot
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner with granular controls
  • Data encryption in transit and at rest (per site claims)
  • Compliance with HIPAA, CJIS, and other frameworks
  • Certifications and attestations for security

Analytics and tracking

Services
Google Analytics 4, HubSpot Analytics, Eloqua Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Google Analytics 4, HubSpot tracking, Eloqua tracking, Osano cookie consent
Marketing tools
HubSpot, Eloqua, Brightedge
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Strong focus on public sector HR software solutions with comprehensive product suite.
  3. Good privacy and cookie compliance with user consent mechanisms.
  4. Multiple trust indicators including certifications and customer testimonials.
  5. Use of modern marketing and analytics technologies.
  6. WHOIS data unavailable publicly, possibly due to privacy protection.
Technical notes

Notes

The website is built on the HubSpot CMS platform, leveraging modern JavaScript libraries such as jQuery 3.7.1 and Wistia for video embedding. Marketing and analytics tools include Google Analytics 4, Google Tag Manager, Eloqua, Brightedge, and Osano for cookie consent management. The site is mobile-optimized with responsive design and accessibility features. Performance is moderate, with asynchronous loading of scripts and deferred resources. The technical infrastructure supports a professional and scalable SaaS business model. Opportunities exist to improve explicit security header implementation and to publish more detailed security and privacy documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 81/100 +2Low23 findingsView report
  2. 79/100Low24 findingsView report
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