Is neoassist.com Safe? Security Analysis for NeoAssist
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Below Technology avg (72)
GDPR-aligned
Data handling
EU
Hosting region
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NeoAssist is a Brazilian technology company offering a comprehensive omnichannel customer service platform that integrates multiple communication channels and leverages artificial intelligence to enhance customer experience and operational efficiency. The company is well-positioned in the market with a large client base of over 220 brands and a strong focus on data-driven insights and automation. Technically, the website is built on WordPress with modern SEO and analytics integrations, hosted on Cloudflare with robust SSL configurations. Security posture is good with proper SPF and DMARC records, TLS 1.3 support, and no critical vulnerabilities detected, though improvements in DNSSEC and HSTS are recommended. Privacy compliance is strong, featuring a comprehensive privacy policy, cookie consent mechanisms, and GDPR alignment. Overall, NeoAssist demonstrates a mature digital presence with professional design, extensive marketing and analytics tools, and a high level of trustworthiness.
Detected Technologies
12 urgent findings need attention
12 high
- + 4 more findings in the full report below
Keep neoassist.com under constant watch
Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
8 findings
15/100
GDPR Compliance
5 findings
25/100
NIS2 Compliance
7 findings
25/100
Email Security
5 findings
80/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
NeoAssist operates in the technology sector, focusing on SaaS solutions for customer service automation and omnichannel communication. Their business model targets medium to large enterprises in Brazil, offering products such as Assist, Canais, Workflow, and AI-powered Nub.IA. The company leverages partnerships with marketing and consent management providers to ensure compliance and enhance customer engagement. Their market position is strengthened by a broad client portfolio and a consistent brand presence. Growth indicators include continuous content updates, active social media channels, and integration of advanced analytics and marketing tools. Strategic partnerships with service providers like Insany Design and Goadopt enhance their operational capabilities.
Security Posture Analysis
Comprehensive Security Assessment
NeoAssist maintains a solid security posture with HTTPS enforced via TLS 1.3 and 1.2, OCSP stapling enabled, and no known SSL vulnerabilities such as Heartbleed or Logjam. DNS records include SPF and DMARC with quarantine policies, reducing email spoofing risks. However, DNSSEC and CAA records are not implemented, representing potential areas for DNS security enhancement. The website does not enable HSTS, which could improve transport security. No exposed sensitive data or vulnerable libraries were detected in the analysis. The presence of multiple third-party scripts and marketing tools necessitates ongoing monitoring to mitigate supply chain risks. Incident response and security policy documentation were not found publicly, indicating an opportunity to improve transparency and readiness.
Strategic Recommendations
Priority Actions for Security Improvement
Enable HSTS with includeSubDomains and preload to strengthen HTTPS enforcement.
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
Forces HTTPS connections
Missing X-Frame-Options header
Prevents clickjacking attacks
Missing X-Content-Type-Options header
Prevents MIME type sniffing
Missing Content-Security-Policy header
Controls resources the browser is allowed to load
Missing X-XSS-Protection header
Legacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
Controls referrer information sent with requests
Missing Permissions-Policy header
Controls browser features and APIs
Sensitive data may be cached
Cache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Privacy Policy found
GDPR requires a clear and accessible privacy policy
No Cookie Policy found
GDPR requires clear information about cookie usage
No Cookie Consent Banner found
GDPR requires explicit consent for non-essential cookies
Insufficient contact information
GDPR requires organizations to provide clear contact details
Third-party services without privacy policy
Detected services: Google Analytics, Facebook, LinkedIn, YouTube, Google APIs
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
NIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
NIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
NIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
NIS2 requires documented incident response and business continuity plans
No business continuity planning found
NIS2 emphasizes operational resilience and business continuity
No security contact information
NIS2 requires clear incident reporting channels
No NIS2 reference found
Consider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
Too many include statements can cause lookup limits
Strict DMARC Alignment
Strict alignment may cause legitimate emails to fail
No BIMI Record
BIMI displays brand logos in email clients
No MTA-STS Policy
MTA-STS enforces TLS for email delivery
No TLS-RPT Record
TLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Certificate Transparency Not Implemented
Certificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
SSL certificate expires in 75 days
Weak SSL Key Length
SSL certificate uses 256-bit key, which is considered weak
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
DNSSEC is not configured for this domain
CAA Records Not Configured
Certificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
No unnecessary services detected on common risky ports
How does neoassist.com compare?
See how neoassist.com stacks up against similar websites in the same industry.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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