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Security report for neilscleaningservices.co.uk

Neil's Cleaning Services · Other · United Kingdom

Medium risk. 9 critical or high findings in Email security, Security headers and 2 other checks.

Security score

53/100

Risk levelMedium

0–100, higher is better. How it is calculated

Neil's Cleaning Services is a small, family-run carpet and upholstery cleaning business based in South Devon, UK, with over 20 years of experience. The company offers a range of domestic and commercial cleaning services, emphasizing eco-friendly products and professional quality. The website reflects a well-established local service provider with a strong reputation supported by customer testimonials and consistent branding. Technically, the site is built on WordPress using modern plugins and themes, hosted by GoDaddy, and optimized for mobile devices with moderate performance. Security posture is adequate with HTTPS enforced and no visible vulnerabilities, but lacks advanced security headers and formal security policies. Privacy compliance is limited, with a basic privacy policy present but no cookie consent or GDPR-specific mechanisms. Overall, the site is trustworthy and professional but could improve in privacy and security transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching neilscleaningservices.co.uk

This scan found 29 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
37
Security headers
25
Email security
40
DNS health
60
Network security
100
GDPR outside view
53
Average
53

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The business targets domestic and commercial customers in Devon and surrounding areas, leveraging over two decades of experience and personal recommendations to maintain a strong local market position. The service model focuses on high-quality carpet and upholstery cleaning using environmentally friendly methods. The company operates independently without visible subsidiaries or parent companies. The website supports lead generation through contact forms and prominently displayed phone numbers. Social media presence is generic and not company-specific, indicating potential growth opportunities in digital marketing. No advertising or affiliate programs are detected, suggesting a focus on organic customer acquisition.

Security posture

The website enforces HTTPS, ensuring encrypted communication. However, it lacks important security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options, which could improve protection against common web attacks. No incident response or vulnerability disclosure policies are published, limiting transparency in security management. Forms include hidden fields likely for spam or CSRF protection, indicating some security awareness. No analytics or tracking scripts reduce privacy risks but also limit user behavior insights. Overall, the security posture is moderate but could benefit from enhanced headers, documented policies, and cookie consent mechanisms to improve compliance and trust.

Recommendations

  1. Implement standard security headers (CSP, X-Frame-Options, X-Content-Type-Options) to enhance protection.
  2. Add a cookie policy and consent mechanism to comply with GDPR and improve user privacy transparency.
  3. Publish a security policy and incident response contact information to demonstrate security maturity.
  4. Regularly audit and update WordPress plugins and themes to mitigate vulnerabilities.
  5. Enhance social media presence with company-specific profiles to improve digital marketing and trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Neil's Cleaning Services
Description
South Devon based carpet & upholstery cleaning professionals with over 20 years of experience, offering domestic and commercial cleaning services including carpet, rug, curtain, and upholstery cleaning using environmentally friendly products.
Key services
Carpet Cleaning, Upholstery Cleaning, Rug Cleaning, Curtain Cleaning, Stain Removal
Content quality
good
Branding
consistent

Technology

Stack
WordPress, PHP, jQuery, Flickity (carousel), CoBlocks plugin, All in One SEO plugin
Frameworks
WordPress theme 'Go'
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of hidden form fields for anti-CSRF or spam protection

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Transparency
poor

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and well maintained.
  2. Content is relevant and targeted to local carpet cleaning customers.
  3. No privacy or cookie policy found except a basic privacy policy page.
  4. No terms of service or security policy pages detected.
  5. Contact information is limited to phone numbers and a contact form; no email addresses explicitly listed.
  6. Social media links present but generic (no company-specific handles).
  7. No analytics or tracking scripts detected.
  8. No advertising or affiliate marketing detected.
  9. Security headers are missing; HTTPS is enforced.
  10. No evidence of security incident response or vulnerability disclosure policies.
Technical notes

Notes

The website is built on WordPress CMS with the 'Go' theme and uses plugins such as CoBlocks and All in One SEO for enhanced functionality and SEO optimization. It employs jQuery and Flickity for interactive elements like carousels. Hosting is provided by GoDaddy, consistent with WHOIS data. The site is mobile-optimized and uses Google Fonts for typography. Performance is moderate, with no major issues detected in the HTML structure or scripts. Accessibility features are basic but present. No analytics or advertising scripts are included, reducing external dependencies. The site could improve by adding modern security headers and privacy compliance tools.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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