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Security report for nav.no

Arbeids- og velferdsetaten · Government · Norway

Partial score · DNS & email only

75/100

0–100, higher is better. How it is calculated

Nav.no is the official website of the Norwegian Labour and Welfare Administration (Arbeids- og velferdsetaten), providing comprehensive information and services related to employment, health, family, pension, social services, and assistive devices. It serves as a critical government portal for Norwegian citizens seeking social welfare support and guidance. The website is well-positioned as a national government agency with a strong market presence in Norway's public sector. Technically, the site leverages modern web technologies including React and Next.js, hosted on a government CDN infrastructure. It demonstrates excellent performance, mobile optimization, and accessibility. The site uses secure HTTPS connections and implements multiple security headers, reflecting a mature digital infrastructure. From a security perspective, the site shows strong adherence to best practices with no visible vulnerabilities or exposed sensitive data. Privacy compliance is robust, featuring clear cookie consent mechanisms and a comprehensive privacy policy aligned with GDPR requirements. However, explicit security policies, incident response contacts, and vulnerability disclosure mechanisms are not publicly documented, representing an area for improvement. Overall, nav.no is a highly trustworthy and professional government website with excellent content quality and technical implementation. Strategic recommendations include publishing detailed security and incident response policies, adding vulnerability disclosure information, and providing data protection officer contact details to enhance transparency and trust further.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Email security
100
DNS health
90
Network security
100
GDPR outside view
65
Average
91
After the cap
75

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Nav.no operates as a government essential entity within the social welfare sector in Norway. It holds a dominant market position as the primary provider of employment, health, family, pension, and social services information to Norwegian residents. The business model is public service-oriented, funded by the government, focusing on accessibility and comprehensive citizen support. The website supports a broad target audience including unemployed individuals, families, pensioners, and those requiring social assistance. The platform integrates chatbot support and extensive self-service tools, indicating a focus on digital transformation and user empowerment. Partnerships with related government services such as arbeidsplassen.nav.no and lovdata.no enhance its ecosystem. The site’s consistent branding and high-quality content reinforce its authoritative position in the market.

Security posture

Nav.no exhibits a mature security posture with HTTPS enforced and multiple security headers implemented, including HSTS, CSP, X-Content-Type-Options, and Referrer-Policy. The site avoids exposing sensitive data in its HTML and uses secure OAuth2 login flows. Cookie consent mechanisms and privacy policies align with GDPR standards, indicating strong data protection practices. However, the absence of publicly available security policies, incident response contacts, and vulnerability disclosure channels suggests room for improvement in transparency and incident readiness. No known vulnerabilities or suspicious domains are linked, and the site uses reputable analytics tools with moderate user tracking. Overall, the security posture is strong but could benefit from enhanced public security documentation.

Recommendations

  1. Publish a dedicated security policy page detailing security practices and compliance.
  2. Establish and publicize an incident response contact channel for security issues.
  3. Implement and publish a vulnerability disclosure policy or security.txt file.
  4. Provide clear contact information for the Data Protection Officer to enhance GDPR transparency.
  5. Continue monitoring and updating third-party analytics and tracking tools to ensure privacy compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Arbeids- og velferdsetaten
Description
Informasjon fra Nav om arbeid, helse og sykdom, familie og barn, pensjon, sosiale tjenester og veiledning, hjelpemidler og tilrettelegging.
Key services
Arbeid (Employment), Helse og sykdom (Health and Sickness), Familie og barn (Family and Children), Pensjon (Pension), Sosiale tjenester og veiledning (Social Services and Guidance), Hjelpemidler og tilrettelegging (Assistive Devices and Facilitation)
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, CSS Modules, SVG graphics, JavaScript ES6+
Frameworks
Next.js
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Security headers present
  • Consent banner for cookies
  • No exposed sensitive data in HTML
  • Secure login redirect with OAuth2

Analytics and tracking

Services
Hotjar, Task Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Hotjar, Task Analytics
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is comprehensive, well-structured, and professionally presented.
  3. Strong focus on user privacy and consent with clear cookie and privacy policies.
  4. No direct email or phone contact found; contact is via chat and contact pages.
  5. Modern technology stack with React and Next.js and good performance.
  6. Security headers and HTTPS are properly implemented.
  7. No WHOIS data available publicly, typical for .no domains managed by Norid.
  8. No explicit security policy or incident response info published.
  9. No vulnerability disclosure or security.txt found.
Technical notes

Notes

The website is built on a modern technology stack featuring React and Next.js, supported by CSS Modules and SVG graphics for a rich user interface. It is hosted on a government-controlled CDN (cdn.nav.no), ensuring fast content delivery and high availability. The site demonstrates excellent mobile responsiveness and accessibility features, including skip links and ARIA labels. SEO is well addressed with proper meta tags, Open Graph data, and canonical links. Performance is optimized with deferred script loading and preloading of fonts and stylesheets. The CMS used is Enonic XP, a platform known for enterprise-grade content management. No technical debt or deprecated libraries were detected, indicating a well-maintained infrastructure.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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