Skip to main content

Security report for my-prtg.com

Paessler GmbH · Technology · Germany

Low risk. 1 critical or high finding in SSL/TLS.

Security score

85/100

Risk levelLow

0–100, higher is better. How it is calculated

Paessler GmbH operates a professional website promoting its flagship product, PRTG Hosted Monitor, a cloud-based IT infrastructure monitoring solution hosted on AWS. The company targets IT professionals and managed service providers seeking scalable and flexible monitoring tools. The website demonstrates strong digital maturity with modern technologies, good SEO, and comprehensive content. Security posture is robust with HTTPS, security headers, and cookie consent mechanisms, though explicit security policies and incident response contacts are not publicly disclosed. The absence of WHOIS registrant data slightly reduces trust but does not detract from the overall legitimacy. Strategic recommendations include publishing detailed security policies and incident response information to enhance transparency and trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching my-prtg.com

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. See sample alerts.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
80
Email security
80
DNS health
85
Network security
100
GDPR outside view
88
Average
85

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention my-prtg.com, from OffSeq Breach.

Total records
308
Employees
0
Customers
308
Third parties
0
Weak passwords
7%

14 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for my-prtg.com.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Paessler is positioned as a key player in the IT monitoring software market, offering cloud and hybrid monitoring solutions with flexible subscription models. Their business model focuses on SaaS delivery with a free trial to attract customers. The company maintains a multilingual, well-structured website with clear navigation and extensive resources, indicating a mature marketing and support ecosystem. Partnerships and related domains such as their shop and helpdesk portals support a comprehensive customer journey. Growth indicators include continuous product updates and global AWS hosting.

Security posture

The website employs strong security best practices including HTTPS, security headers, and cookie consent compliance. However, the lack of a dedicated security policy page and incident response contact information represents a gap in transparency and readiness communication. No vulnerabilities or exposed sensitive data were detected. The use of third-party scripts is controlled but should be regularly audited. Compliance with GDPR is indicated by privacy and cookie policies. Overall, the security posture is good but could be improved with more explicit disclosures.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and compliance.
  2. Provide clear incident response contact channels such as security@ or abuse@ email addresses.
  3. Implement and publish a vulnerability disclosure policy or security.txt file.
  4. Regularly review and audit third-party scripts and tracking tools for security risks.
  5. Enhance business credibility by adding verified contact emails and phone numbers on the website.

Contact details published on the site

Addresses
Legal name
Paessler GmbH
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Paessler GmbH
Description
Paessler offers PRTG Hosted Monitor, a cloud-based all-in-one IT monitoring solution suitable for small to large IT infrastructures, including IoT environments. It is hosted on AWS servers worldwide and provides features like automated installation, updates, backups, customizable alerts, dashboards, and flexible subscription plans.
Key services
Cloud-based IT infrastructure monitoring, Network, device, application, and traffic monitoring, Customizable alerts and reporting, Flexible subscription plans
Content quality
excellent
Branding
consistent

Technology

Stack
PHP, JavaScript, HLS.js, Google Tag Manager, OneTrust Cookie Consent
Frameworks
Neos CMS, Flow PHP Framework
Platforms
AWS (hosting for PRTG Hosted Monitor)
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • Cookie consent mechanism implemented
  • No exposed sensitive data detected

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
ConvertExperiments
Marketing tools
ConvertExperiments, OneTrust Cookie Consent
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Strong branding and professional presentation consistent with a technology company.
  3. Comprehensive product information and structured data enhance SEO and user experience.
  4. Privacy and cookie policies are present with consent mechanisms implemented.
  5. No direct contact emails or phone numbers found on the main page; contact is via forms.
  6. No explicit security policy or incident response information publicly available.
  7. WHOIS data is unavailable, which is uncommon but not necessarily suspicious.
  8. Use of modern web technologies and frameworks indicates good technical maturity.
Technical notes

Notes

The website is built on the Neos CMS platform using the Flow PHP framework, leveraging modern JavaScript libraries such as HLS.js for video streaming and Google Tag Manager for analytics. Hosting is on AWS, ensuring scalability and reliability. The site is mobile-optimized with good accessibility and SEO practices. Performance is moderate, with room for optimization. The technical stack reflects a mature infrastructure suitable for a professional SaaS provider. Opportunities exist to improve technical documentation and security transparency.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with my-prtg.com. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review my-prtg.com.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.