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Security report for my.gov.au

Department of Finance · Government · Australia

Low risk. 2 critical or high findings in GDPR outside view.

Security score

83/100

Risk levelLow

0–100, higher is better. How it is calculated

myGov is the Australian Government's centralized digital service portal that provides citizens and residents with single sign-on access to a wide range of government services including Centrelink, Medicare, the Australian Taxation Office, and Workforce Australia. The platform is designed to simplify access to government services by consolidating them into one secure online location. The website is operated by the Department of Finance and serves as a critical infrastructure component for digital government service delivery in Australia. The target audience is broad, encompassing all Australian residents who require access to government services.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching my.gov.au

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
70
Email security
85
DNS health
85
Network security
100
GDPR outside view
58
Average
83

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The website holds a strong market position as the official government portal for digital service access, leveraging partnerships with multiple government agencies. Its business model is service-oriented, focusing on providing seamless access rather than direct revenue generation. The platform benefits from a large user base and government backing, ensuring trust and reliability. The integration ecosystem includes numerous government departments and services, indicating a mature and well-coordinated digital government strategy. The site’s content and navigation are designed to support users through various life events and government interactions.

Security posture

The security posture of myGov is robust, with HTTPS enforced and use of modern authentication protocols such as OpenID Connect. The domain is protected with multiple registrar status flags preventing unauthorized changes. However, DNSSEC is not enabled, which is a recommended enhancement for DNS security. No explicit security policies or incident response contacts are published on the site, which could be improved to enhance transparency and user trust. The site does not expose sensitive data in the HTML and uses secure forms for login and service access. Overall, the security maturity is high but could benefit from additional published policies and DNS security improvements.

Recommendations

  1. Enable DNSSEC to strengthen DNS security and prevent spoofing.
  2. Publish a clear security policy and incident response information to improve transparency and user confidence.
  3. Implement a cookie consent mechanism to comply with privacy best practices and regulations.
  4. Add security headers such as Content-Security-Policy and Strict-Transport-Security to enhance browser security.
  5. Consider providing direct contact information for security incidents or abuse reporting.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Department of Finance
Description
Access government services from one place.
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, React (implied by react-multi-carousel styles), Adobe Experience Manager (AEM), OIDC (OpenID Connect) for authentication, AWS DNS hosting
Frameworks
Adobe Experience Manager, OIDC authentication framework
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of OIDC for secure authentication
  • Client and server domain status prohibiting unauthorized changes

Analytics and tracking

Services
Adobe Analytics (implied by Adobe DTM script)
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Adobe DTM
Marketing tools
Adobe DTM
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Official Australian government digital service portal
  2. Comprehensive integration with multiple government agencies
  3. Modern web technologies with Adobe Experience Manager CMS
  4. Good mobile and accessibility support
  5. No signs of phishing or malware
  6. No explicit privacy consent banner detected
  7. No direct contact emails or phone numbers publicly listed, contact via forms
  8. No explicit security or incident response policies published
Technical notes

Notes

The website is built on Adobe Experience Manager CMS, indicating a mature enterprise-grade content management platform. It uses modern JavaScript frameworks and libraries, including React components for UI elements. Hosting is supported by AWS DNS infrastructure, providing scalability and reliability. The site is mobile-optimized and accessible, with good SEO practices evident from meta tags and Open Graph data. Performance is moderate, with asynchronous loading of scripts and optimized images. The technical stack is well-suited for a government service portal, though there is room for improvement in security headers and DNS configuration.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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