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Security report for mopinion.com

Mopinion · Technology · N/a

Medium risk. 5 critical or high findings in Security headers and GDPR outside view.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

Mopinion is a technology company specializing in real-time user feedback software for websites, apps, and email campaigns. Positioned as a market leader, Mopinion offers AI-powered insights, flexible survey templates, and seamless integrations with popular marketing and analytics tools. The company targets digital enterprises and professionals focused on customer experience, UX, and digital marketing. The website is professionally designed, content-rich, and supports multiple languages, reflecting a mature digital presence. Technically, the website is built on WordPress with modern front-end libraries such as jQuery, SwiperJS, and GSAP. Hosting is provided via AWS infrastructure, and marketing tools like Pardot and Google Tag Manager are integrated. While the site is mobile-optimized and accessible, performance metrics are unavailable. SEO practices are well implemented with comprehensive metadata and structured data. From a security perspective, the site implements several security headers but lacks a valid SSL certificate and HTTPS support, which is a critical vulnerability. No major vulnerabilities or malware indicators were found, but the absence of HTTPS significantly reduces the security posture. Privacy and cookie policies are present and GDPR compliant, with consent mechanisms in place. Contact information is primarily via web forms, with no direct emails or phone numbers publicly listed. Overall, Mopinion presents a trustworthy and professional digital footprint with strong business credibility and marketing sophistication. However, the lack of valid SSL/TLS is a critical security gap that must be addressed to protect user data and maintain trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, Twitter, LinkedIn, YouTube, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching mopinion.com

This scan found 13 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
50
Security headers
65
Email security
50
DNS health
90
Network security
100
GDPR outside view
25
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Mopinion operates in the SaaS feedback software market, targeting digital-first enterprises seeking to optimize customer experience across web, app, and email channels. Their competitive advantage lies in AI-powered feedback analysis, extensive integrations, and customizable survey solutions. Revenue streams likely include subscription plans and enterprise contracts. The company maintains a strong partnership ecosystem with marketing platforms like Pardot and Campaign Monitor. Growth indicators include recent awards, high-profile customers, and active content marketing. Strategic observations highlight a focus on user engagement, data-driven decision making, and compliance with data protection regulations.

Security posture

The current security maturity level is moderate but compromised by the absence of a valid SSL certificate and HTTPS support, which is a critical issue for any modern website handling user data. Security headers such as HSTS, X-Content-Type-Options, and X-XSS-Protection are implemented but HSTS is not enabled. No known vulnerabilities or malware were detected. Compliance with GDPR is evident through privacy policies and cookie consent mechanisms. Incident response information is not publicly available, indicating a potential gap in transparency. Overall, the security culture appears aware but requires urgent improvements in transport layer security to mitigate risks.

Recommendations

  1. Install and maintain a valid SSL/TLS certificate to enable HTTPS across the entire site.
  2. Enable and configure HSTS with includeSubDomains and preload flags to enforce secure connections.
  3. Implement OCSP stapling and strong cipher suites to improve SSL/TLS security.
  4. Publish incident response and vulnerability disclosure policies to enhance transparency and trust.
  5. Regularly audit and update third-party libraries and scripts to avoid vulnerabilities.
Technical notes

Notes

The website is built on a WordPress CMS platform hosted on AWS infrastructure, utilizing modern JavaScript libraries such as jQuery, SwiperJS, and GSAP for interactive UI elements. Marketing and analytics integrations include Google Tag Manager and Pardot, indicating a mature digital marketing setup. The site is mobile-optimized and accessible with good SEO metadata and structured data. However, performance metrics are missing, and the SSL/TLS configuration is critically lacking, which poses a risk to data security and user trust. Technical debt appears low, but modernization of security protocols is necessary to align with best practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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