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Security report for molin.ai

Molin AI · E-commerce · United Kingdom

Medium risk. 3 critical or high findings in SSL/TLS, Security headers and 1 other check.

Security score

64/100

Risk levelMedium

0–100, higher is better. How it is calculated

Molin AI is a technology company specializing in AI-powered customer support automation tailored for e-commerce businesses. Their platform offers 24/7 multilingual AI assistance designed to reduce customer support workload by up to 80%, increase sales, and provide analytics insights. The company targets online shops and e-commerce platforms, positioning itself as a leading AI assistant with a strong portfolio of satisfied customers and positive reviews. The website reflects a professional and modern SaaS business with consistent branding and comprehensive content.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching molin.ai

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
60
Email security
72
DNS health
85
Network security
100
GDPR outside view
68
Average
64

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Molin AI operates in the e-commerce automation sector, leveraging AI to streamline customer service and sales processes. Their business model is SaaS-based, offering tiered pricing plans ranging from free to premium. The company has established a credible market presence with multiple testimonials from notable clients across Europe. Their competitive advantage lies in multi-channel AI support, seamless e-commerce integrations, and continuous product improvements. The company is relatively young, founded in 2022, and hosted on Cloudflare infrastructure, indicating a focus on performance and security.

Security posture

The website employs HTTPS with strong SSL configuration and benefits from Cloudflare's security features. Domain registration includes clientTransferProhibited status, reducing risk of unauthorized transfers. A cookie consent mechanism is implemented, supporting GDPR compliance. However, no explicit security policy, incident response plan, or vulnerability disclosure is published, which are areas for improvement. No vulnerabilities or exposed sensitive data were detected. Overall, the security posture is solid but could be enhanced by publishing formal security documentation and enabling DNSSEC.

Recommendations

  1. Enable DNSSEC to strengthen DNS security and prevent spoofing.
  2. Publish a dedicated security policy and incident response page to improve transparency.
  3. Implement a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  4. Provide explicit security contact channels (e.g., security@ or abuse@ emails).
  5. Regularly audit and update third-party scripts and dependencies to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Molin AI
Description
AI-powered customer support automation for e-commerce businesses, helping shops provide 24/7 customer service, increase sales, and reduce costs.
Key services
AI-powered customer support, E-commerce integrations, Multi-channel support, Sales automation, Analytics and insights
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript (ES Modules), Cloudflare (Registrar and likely CDN/hosting), JSON-LD structured data, Modern Normalize CSS, Work Sans and Inter fonts via Cloudflare Fonts, Cloudflare Zaraz analytics/tracking
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • Cookie consent banner implemented
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Cloudflare Zaraz, Cloudflare Insights
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Cloudflare Zaraz
Marketing tools
Cloudflare Zaraz
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges
  2. Strong presence of customer testimonials and social proof
  3. Comprehensive privacy and cookie policies with consent mechanism
  4. No direct contact emails or phone numbers found on main page
  5. Use of modern web technologies and Cloudflare infrastructure
  6. No explicit security or incident response policies published
  7. No vulnerability disclosure or security.txt found
  8. Good SEO and metadata implementation
  9. No suspicious or malicious content detected
Technical notes

Notes

The website uses modern web technologies including ES modules, Cloudflare CDN and security services, and custom AI chatbot widgets. It is well-optimized for performance and mobile responsiveness, with good SEO metadata and structured data (JSON-LD). The tech stack is modern and appropriate for a SaaS AI platform. No technical debt or legacy technologies were detected. The site benefits from Cloudflare's hosting and security infrastructure, contributing to fast load times and robust uptime. Opportunities exist to enhance accessibility features and expand framework usage for scalability.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 74/100Medium27 findingsView report
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