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Security report for miele.my

Miele Sdn.Bhd. · Manufacturing · Malaysia

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Miele Malaysia operates as a premium appliance brand subsidiary of the German-based Miele group, focusing on high-quality home appliances for the Malaysian domestic market. The website presents a professional and consistent brand image with clear navigation and relevant content about products, services, and customer support. The technical infrastructure leverages modern JavaScript libraries and Google Tag Manager for analytics and marketing, hosted on Akamai's CDN network, ensuring moderate performance and basic mobile optimization. Security posture is adequate with HTTPS enforced and a comprehensive cookie consent mechanism, though improvements are recommended in DNSSEC deployment and security header implementation. Privacy compliance is strong with clear policies and GDPR-aligned consent mechanisms. Overall, the website reflects a trustworthy and credible business presence with room for enhanced security transparency and incident response readiness.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics

      What to do: Document all third-party data sharing in your privacy policy

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching miele.my

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
55
Email security
70
DNS health
85
Network security
100
GDPR outside view
50
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Miele Malaysia holds a solid market position as a premium appliance manufacturer and retailer, targeting domestic customers seeking high-quality German-engineered products. The business model centers on direct sales supported by customer service and digital engagement via the Miele@App. The company benefits from strong brand recognition and consistent corporate identity. The website's linkage to global Miele domains indicates integration within a broader corporate ecosystem. Marketing efforts include retargeting via major platforms like Facebook and Google, supported by Google Tag Manager analytics. The absence of direct contact emails or phone numbers on the homepage suggests a controlled customer interaction approach, likely routed through dedicated contact pages. The domain age and WHOIS data confirm a stable and legitimate business operation since 2012.

Security posture

The website enforces HTTPS, ensuring encrypted communication, and implements a detailed cookie consent banner with granular user choices, reflecting good privacy practices. However, the lack of DNSSEC and absence of visible security headers such as Content-Security-Policy or X-Frame-Options represent areas for enhancement. No explicit security policy or incident response contacts are published, which could limit transparency in case of security incidents. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The use of Google Tag Manager is standard but requires ongoing monitoring to prevent third-party script risks. Overall, the security posture is solid but could benefit from additional security controls and published policies.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Implement and publish security headers like Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  3. Publish a dedicated security policy and incident response contact information to enhance transparency and readiness.
  4. Consider adding a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  5. Regularly audit third-party scripts and tracking tools to minimize privacy and security risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Miele Sdn.Bhd.
Description
Miele is a German-based premium appliance brand that is committed to the highest quality, performance and environmental standards.
Key services
Appliance sales, Customer service, Miele@App, Contact support
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, jQuery, Flexslider, Google Tag Manager
Performance
moderate
Mobile
basic
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner with granular options

Analytics and tracking

Services
Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
good

Advertising

Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed with clear navigation and branding.
  2. Cookie consent mechanism is implemented with granular options and detailed descriptions.
  3. No direct company emails or phone numbers found on the main page; contact is via contact page.
  4. No explicit security policy or incident response information published.
  5. Use of Google Tag Manager indicates modern analytics and marketing practices.
  6. No DNSSEC enabled, which is a minor security gap.
  7. No visible security headers detected in HTML content.
  8. WHOIS data shows domain is registered to the company operating the site in Malaysia.
Technical notes

Notes

The website uses a custom or proprietary CMS with JavaScript libraries including jQuery and Flexslider for UI components. Google Tag Manager is deployed for analytics and marketing tracking. Hosting is via Akamai CDN, providing reliable content delivery. The site is moderately optimized for performance and mobile devices but could improve accessibility features. SEO is supported by proper meta tags and canonical links. No CMS fingerprinting or common platforms like WordPress or Drupal were detected, indicating a tailored solution. The site uses standard favicon and apple-touch-icon sets for cross-device compatibility. Overall, the technical infrastructure is modern and stable but could benefit from enhanced accessibility and security header implementation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 71/100Medium30 findingsView report
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