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Security report for metaswitch.com

Metaswitch Networks · Technology · N/a

Low risk. 2 critical or high findings in SSL/TLS.

Security score

80/100

Risk levelLow

0–100, higher is better. How it is calculated

Metaswitch Networks is a cloud native communications software provider specializing in voice core, unified communications, and robocall blocking solutions. The company is positioned as a pioneering software provider in the telecommunications sector and is now part of the parent company Alianza. Their website reflects a professional and modern digital presence built on the HubSpot CMS platform, integrating advanced marketing and analytics tools such as Google Analytics and Hotjar. The site is well-structured, mobile-optimized, and provides comprehensive legal and privacy documentation, indicating a strong commitment to compliance and user privacy. However, direct contact information such as emails or phone numbers is not readily available on the site, which may impact user engagement.

Scanned

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching metaswitch.com

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
47
Security headers
70
Email security
85
DNS health
85
Network security
100
GDPR outside view
95
Average
80

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Metaswitch operates in the telecommunications and technology sectors, targeting service providers and operators seeking cloud native communications solutions. Their business model focuses on providing software platforms and network functions that enable operators to modernize and expand their service offerings. The integration with Alianza enhances their market position and credibility. The company emphasizes regulatory compliance, particularly around robocall blocking and GDPR adherence. Their product portfolio includes session border controllers, IP multimedia subsystems, and Microsoft Teams integration, catering to a broad range of operator needs. The website's linkage to partner and related domains further supports a robust ecosystem approach.

Security posture

The website enforces HTTPS and includes anti-clickjacking measures and cookie consent mechanisms, demonstrating adherence to basic security best practices. However, explicit security headers such as Content-Security-Policy and Strict-Transport-Security are not evident, and there is no published security policy or incident response contact information. No vulnerabilities or exposed sensitive data were detected in the content. The absence of a security.txt file or vulnerability disclosure page suggests room for improvement in transparency and incident readiness. Overall, the security posture is solid but could be enhanced with additional security headers and clearer communication channels for security incidents.

Recommendations

  1. Implement and publish a comprehensive security policy and incident response page to improve transparency and trust.
  2. Add security headers such as Content-Security-Policy, X-Content-Type-Options, and Strict-Transport-Security to enhance protection against common web attacks.
  3. Provide clear security contact information, including dedicated email addresses for security and abuse reporting.
  4. Consider publishing a vulnerability disclosure or bug bounty program to encourage responsible reporting of security issues.
  5. Enhance accessibility features to improve compliance with standards and user experience for all visitors.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Metaswitch Networks
Description
Our cloud native software solutions dramatically improve operator business models and help quickly create new revenue-generating services.
Key services
Voice Core solutions, Unified Communications, Microsoft Teams integration, Robocall Blocking, Session Border Controller, IP Multimedia Subsystem
Content quality
good
Branding
consistent

Technology

Stack
HubSpot CMS, jQuery 3.5.1, Slick Carousel, Google Analytics, Hotjar
Frameworks
HubSpot CMS framework
Platforms
HubSpot
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Anti-clickjacking script present
  • Cookie consent mechanism implemented

Analytics and tracking

Services
Google Analytics, Hotjar
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Hotjar
Marketing tools
HubSpot, Sajari
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges
  2. Content is focused on cloud native communications software and related products
  3. Strong integration and branding with parent company Alianza
  4. Comprehensive legal and privacy documentation present
  5. No direct contact emails or phone numbers found on main pages
  6. Use of HubSpot CMS and marketing/analytics tools is evident
  7. No security.txt or explicit vulnerability disclosure found
  8. No explicit security policy or incident response contact information found
  9. WHOIS data is unavailable, which reduces transparency but does not negate legitimacy
Technical notes

Notes

The website is built on the HubSpot CMS platform, leveraging modern JavaScript libraries including jQuery and Slick Carousel for interactive elements. It integrates marketing and analytics tools such as Google Analytics and Hotjar for user behavior tracking and optimization. The site is mobile responsive with good SEO practices including meta tags and Open Graph data. Performance is moderate, with no significant technical debt or errors detected. The absence of explicit hosting provider information limits deeper infrastructure analysis. Overall, the technical implementation supports a professional and functional web presence suitable for a large enterprise in the telecommunications software sector.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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