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Security report for merrycheftechnical.com

Welbilt UK Ltd. · Manufacturing · United Kingdom

Medium risk. 5 critical or high findings in Email security, GDPR outside view and 2 other checks.

Security score

58/100

Risk levelMedium

0–100, higher is better. How it is calculated

Merrychef Technical is a support-focused website operated by Welbilt UK Ltd., providing comprehensive technical documentation, spare parts catalogs, and maintenance guides for Merrychef ovens. The site targets authorized service agents, technicians, and end-users seeking operational and servicing information. The business model centers on supporting the Merrychef product line through authorized channels and approved partners, positioning itself as a trusted resource in the manufacturing sector for high-speed oven technology. Technically, the website employs a traditional jQuery-based stack with Google Analytics and Tag Manager for tracking. The site is moderately optimized for performance and mobile use, with basic SEO and accessibility features. The absence of a known CMS suggests a custom or bespoke platform. While the site is functional and professionally designed, there is room for improvement in modernizing the tech stack and enhancing mobile responsiveness. From a security perspective, the site uses HTTPS and implements a cookie consent banner, indicating some privacy awareness. However, no security headers were detected, and no explicit security or incident response policies are published. The WHOIS data is notably absent, raising concerns about domain registration legitimacy despite the professional content and branding. This discrepancy impacts the overall trust assessment. Overall, the website presents a solid business resource with good content quality and user experience but requires improvements in security posture, privacy compliance, and domain registration transparency to enhance trust and reduce risk.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
  4. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

Need hands-on remediation? Email guard@offseq.com

Keep watching merrycheftechnical.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
70
Email security
60
DNS health
75
Network security
20
GDPR outside view
53
Average
58

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention merrycheftechnical.com, from OffSeq Breach.

No leaked records found

Breach holds no records for merrycheftechnical.com right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.

Monitor on Breach (opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The website serves as a technical support portal for Merrychef ovens, a product line under Welbilt UK Ltd. Its market positioning is as a specialized support and parts resource, catering primarily to authorized service agents and technical users. The business model relies on providing official documentation and facilitating spare parts procurement through approved partners, supporting the operational continuity of Merrychef ovens. The absence of direct sales or e-commerce functions suggests a focus on service and support rather than retail. The company appears to maintain a medium-sized operation within the manufacturing sector, with a clear brand identity and consistent messaging. The partnership ecosystem includes official spare parts suppliers and service agents, reinforcing the brand's reliability. Growth indicators are not explicit but the site’s comprehensive technical content supports ongoing customer engagement and retention.

Security posture

The current security maturity level is moderate but with notable gaps. The use of HTTPS and cookie consent mechanisms are positive indicators. However, the lack of visible security headers such as Content-Security-Policy, X-Frame-Options, and HSTS reduces the site's defense against common web attacks. No vulnerability disclosure or incident response information is provided, limiting transparency and preparedness. The absence of WHOIS registration data is a significant red flag, potentially indicating domain registration issues or privacy concerns. Data protection practices appear minimal, with no explicit GDPR compliance beyond cookie consent. Incident response readiness and security culture indicators are not evident from the site content. Overall, the security posture requires enhancement to meet best practices and regulatory expectations.

Recommendations

  1. Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, X-Content-Type-Options, and Strict-Transport-Security.
  2. Verify and update WHOIS domain registration information to ensure transparency and trustworthiness.
  3. Publish clear privacy and security policies including GDPR compliance statements and data retention policies.
  4. Establish and communicate a vulnerability disclosure program and incident response contact channels.
  5. Enhance mobile optimization and accessibility to improve user experience across devices.

Contact details published on the site

Addresses
Legal name
Welbilt UK Ltd.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Welbilt UK Ltd.
Description
Technical website providing support documents, product information, installation, operation, cleaning, and maintenance guidance for Merrychef ovens.
Key services
Technical support documentation, Spare parts catalog, Installation and operation guides, Cleaning and maintenance guides, Service manuals and PPM manuals
Content quality
good
Branding
consistent

Technology

Stack
jQuery, jQuery UI, Google Analytics, Google Tag Manager, Cycle2 jQuery slideshow plugin, Google Fonts (Open Sans)
Performance
moderate
Mobile
basic
Accessibility
basic
SEO
basic

Security

Observed score
55/100
Good practices seen
  • Use of HTTPS (implied by canonical link https://)
  • Cookie consent banner with opt-in

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is accessible with full content and no blocking detected
  2. No WHOIS registration data found for domain, unusual for active site
  3. Site provides technical support and spare parts info for Merrychef ovens
  4. No email addresses or phone numbers explicitly listed in content
  5. Cookie consent banner present and functional
  6. No explicit privacy or security certifications displayed
  7. No terms of service page found
  8. No social media links detected
  9. Site uses Google Analytics and Google Tag Manager for tracking
  10. Site design is professional and consistent with corporate branding
Technical notes

Notes

The website is built on a legacy jQuery-based front-end with additional libraries such as jQuery UI and Cycle2 for slideshows. Google Fonts and Google Analytics/Tag Manager are integrated for styling and analytics respectively. The site lacks a detectable CMS, indicating a custom or proprietary platform. Performance is moderate with some optimization opportunities, especially for mobile responsiveness and accessibility. The absence of modern frameworks or progressive web app features suggests technical debt and potential modernization needs. Security-related technical implementations are minimal, with no advanced protections visible in the HTML content. Overall, the technical infrastructure supports the business needs but would benefit from modernization and enhanced security controls.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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