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Security report for mention.com

Mention · Technology · France

Medium risk. 5 critical or high findings in Security headers and SSL/TLS.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Mention is a mature and established SaaS company specializing in social listening and media monitoring tools. The company targets marketers, agencies, and founders, providing a comprehensive platform to monitor, analyze, and engage with online conversations. Recently acquired by Agorapulse, Mention benefits from a strong market position and a broad customer base. The website reflects a professional and modern digital presence, leveraging WordPress CMS with advanced SEO and marketing technologies. The technical infrastructure includes robust analytics, A/B testing, and consent management tools, ensuring a data-driven approach to user engagement. Security posture is strong with HTTPS enforcement, security headers, and bot management, although DNSSEC is not enabled and no explicit security policy is published. Privacy compliance is well addressed with a detailed cookie consent mechanism and GDPR-aligned policies. Overall, the website and domain registration data indicate a trustworthy and credible business with a high level of professionalism and digital maturity.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching mention.com

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
47
Security headers
25
Email security
75
DNS health
75
Network security
100
GDPR outside view
88
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Mention operates in the technology sector, focusing on social media monitoring and analytics. Its SaaS business model is subscription-based, serving a global audience of marketing professionals and agencies. The acquisition by Agorapulse suggests strategic growth and integration within a larger social media management ecosystem. The company showcases strong branding consistency and trust signals such as customer logos and detailed privacy practices. Marketing tools and analytics are extensively used to optimize user experience and campaign effectiveness. The lack of direct contact information on the homepage may indicate a focus on digital self-service and demo-driven sales. The domain's long history and consistent registration details reinforce the company's legitimacy and stability.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and multiple security headers implemented. The use of Cloudflare Bot Management and cookie consent mechanisms indicates attention to bot mitigation and privacy compliance. However, the absence of DNSSEC and a publicly available security policy or incident response page are areas for improvement. No vulnerabilities or exposed sensitive data were detected in the analysis. The security score is high but could be enhanced by publishing explicit security documentation and enabling DNSSEC. Incident response readiness and security contact channels are not evident, which could be a gap in transparency and preparedness.

Recommendations

  1. Enable DNSSEC to strengthen DNS security and prevent spoofing.
  2. Publish a dedicated security policy and incident response page to improve transparency.
  3. Add explicit security contact information such as security@ or abuse@ email addresses.
  4. Implement a security.txt file to facilitate vulnerability disclosures.
  5. Maintain and regularly audit third-party libraries and tracking tools to avoid vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Mention
Description
All-in-one media monitoring software that lets users listen to their audience, publish posts, and respond to customers.
Key services
Social media monitoring, Social listening, Media monitoring, Social media engagement, Analytics and reporting
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Yoast SEO, Bootstrap 5, Google Tag Manager, Microsoft Clarity, Cloudflare Bot Management, CookieYes Consent Management, Wistia Video Player, GrowthBook A/B Testing
Frameworks
Bootstrap
Platforms
WordPress CMS
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • Cookie consent with granular controls
  • Use of Cloudflare Bot Management

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, Segment
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ads (via gtag)
Tracking pixels
Facebook SDK, Microsoft Clarity
Marketing tools
GrowthBook, Segment, Typeform
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well maintained
  2. Comprehensive cookie consent with detailed categories and controls
  3. Strong SEO and structured data implementation
  4. Use of multiple analytics and marketing tools with consent
  5. No direct contact emails or phone numbers found on homepage
  6. No explicit security or incident response policies published
  7. Domain is mature and registered with a reputable registrar
  8. No WAF or blocking detected
Technical notes

Notes

The website is built on WordPress CMS with Bootstrap 5 framework, ensuring responsive and modern design. It uses a variety of third-party services including Google Tag Manager, Microsoft Clarity, GrowthBook for A/B testing, and CookieYes for consent management. Hosting is on reputable cloud providers including AWS and Google Cloud DNS. Performance is fast with optimized images and lazy loading. SEO is well implemented with Yoast SEO plugin and structured data in JSON-LD format. Accessibility features are present but could be further enhanced. The technical stack is modern and well integrated, supporting a high-quality user experience and effective marketing analytics.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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