Skip to main content

Security report for matterport.com

Matterport · Technology · United States

Low risk. 3 critical or high findings in Security headers and GDPR outside view.

Security score

83/100

Risk levelLow

0–100, higher is better. How it is calculated

Matterport is a leading technology company specializing in 3D digital twin creation and virtual tour software, serving primarily the real estate, corporate real estate, facilities management, and construction sectors. Recently acquired by CoStar Group, Matterport offers a comprehensive SaaS platform combined with proprietary 3D capture hardware and professional capture services. The company targets enterprise and professional users seeking to digitize physical spaces for enhanced visualization, collaboration, and operational efficiency. Technically, the website is built on modern frameworks such as Next.js and React, hosted on AWS infrastructure, and integrates advanced analytics and marketing tools, reflecting a mature digital presence. Security posture is strong with HTTPS enforcement, SOC 2 certification, and secure cloud storage, though DNSSEC is not enabled and explicit security policies are not publicly detailed. Privacy compliance is well addressed with clear cookie and privacy policies and consent mechanisms. Overall, the website demonstrates high professionalism, trustworthiness, and technical sophistication, supporting Matterport's market leadership in immersive 3D technology.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, Twitter, LinkedIn

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching matterport.com

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. See sample alerts.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
65
Email security
85
DNS health
80
Network security
100
GDPR outside view
65
Average
83

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Matterport occupies a strong market position as a pioneer in 3D digital twin technology, leveraging partnerships with major industry players like AWS, Autodesk, and Procore to enhance its offerings. Its business model combines hardware sales, subscription plans, and professional capture services, targeting a broad range of customers from individual real estate agents to large enterprises. The acquisition by CoStar Group strengthens its enterprise reach and credibility. The company emphasizes integration capabilities and scalability, appealing to sectors such as corporate real estate, property marketing, facilities management, design and construction, and manufacturing. Growth indicators include continuous product releases, extensive partner ecosystem, and customer success stories. The website content and structure reflect a strategic focus on enterprise clients and digital transformation in the built environment.

Security posture

Matterport exhibits a mature security posture with HTTPS enforced site-wide, SOC 2 certification indicating adherence to industry security standards, and clientTransferProhibited domain status to prevent unauthorized transfers. The platform includes privacy-enhancing features such as automatic face blurring in scans and secure cloud storage for attachments. However, DNSSEC is not enabled, which could improve DNS security. No explicit security policy or incident response contact information is published, and no vulnerability disclosure program or security.txt file is found. The use of modern web technologies and third-party analytics is balanced with privacy compliance measures. Overall, the security posture is strong but could benefit from enhanced transparency and DNS security improvements.

Recommendations

  1. Enable DNSSEC on the domain to strengthen DNS security and prevent spoofing.
  2. Publish a dedicated security policy page detailing security practices and compliance frameworks.
  3. Establish and publicize a vulnerability disclosure program or security.txt file to facilitate responsible reporting.
  4. Provide direct company contact emails and phone numbers for sales and support to improve trust and accessibility.
  5. Enhance transparency on data retention policies and user privacy to align with evolving regulations.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Matterport
Description
Matterport provides 3D cameras and virtual tour software platform to digitize buildings, create 3D tours, 4K photos, schematic floor plans, OBJ files, point clouds, videos, and more.
Key services
3D capture hardware, Digital twin creation, Virtual tours, Floor plans and technical files, Integration with Autodesk, Procore, AWS IoT Twinmaker, Capture services via technicians
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Segment Analytics, Google Tag Manager, Marketo, Visual Website Optimizer, Vercel Speed Insights
Frameworks
Next.js
Platforms
Vercel
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • SOC 2 certification
  • Automatic face blurring feature for privacy
  • Secure attachment storage in cloud

Analytics and tracking

Services
Segment Analytics, Google Tag Manager, Marketo, Visual Website Optimizer
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Segment Analytics, Marketo, Visual Website Optimizer
Marketing tools
Marketo, Segment Analytics, Visual Website Optimizer
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia.
  2. Strong branding and consistent messaging about 3D digital twin technology.
  3. Multiple partner integrations with AWS, Autodesk, and Procore.
  4. Use of modern web technologies and analytics tools.
  5. Good privacy and cookie policy presence with consent mechanism.
  6. No direct company emails or phone numbers found; contact primarily via forms.
  7. Security posture is strong but could improve DNSSEC and explicit security policies.
  8. No evidence of adult or questionable content.
  9. Domain WHOIS data supports legitimacy and long-term business presence.
Technical notes

Notes

The website is built using a modern React and Next.js framework, hosted on AWS infrastructure, and leverages Contentful as a CMS. It integrates multiple analytics and marketing tools including Segment, Google Tag Manager, Marketo, and Visual Website Optimizer, indicating a sophisticated digital marketing strategy. Performance is optimized with preloading of key assets and responsive design for mobile devices. Accessibility features such as skip links and focusable elements are present, supporting usability. The site uses video backgrounds and interactive 3D models to showcase products, reflecting advanced technical capabilities. There is no evidence of technical debt or outdated libraries. Opportunities exist to further enhance DNS security and publish more detailed security and privacy documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 81/100 −2Low22 findingsView report
  2. 83/100Low22 findingsView report
Reviews of this site

Share your experience with matterport.com. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review matterport.com.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.