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Security report for matomo.cloud

Matomo · Technology · France

Medium risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

Matomo is a mature technology company specializing in privacy-focused web analytics solutions. Their cloud-hosted service offers businesses a secure and reliable analytics platform with full data ownership and GDPR compliance. The company positions itself as a strong alternative to Google Analytics, emphasizing ethical data practices and user privacy. The website is professionally designed using WordPress and Elementor, with comprehensive content and good SEO practices. However, a critical security issue is the absence of a valid SSL certificate, which undermines the security posture and user trust. The domain is registered with OVH sas in France, consistent with the company's European privacy focus, and uses privacy protection for registrant details, which is justified for this business type. Overall, the company demonstrates strong business credibility and privacy compliance but must urgently address SSL and security header deficiencies to improve security and trust.

Scanned

This is an earlier scan of matomo.cloud. View the latest report

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

Need hands-on remediation? Email guard@offseq.com

Keep watching matomo.cloud

This scan found 16 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
70
Email security
80
DNS health
85
Network security
20
GDPR outside view
58
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention matomo.cloud, from OffSeq Breach.

Total records
2,712
Employees
0
Customers
2,712
Third parties
0
Weak passwords
7%

1,257 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for matomo.cloud.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Matomo operates in the technology sector, targeting businesses and organizations seeking privacy-compliant analytics. Their SaaS business model includes free trials and paid plans, supported by a strong open-source community and extensive documentation. The company benefits from partnerships with hosting providers and privacy technology vendors. Their competitive advantage lies in full data ownership, cookieless tracking, and GDPR compliance. The company maintains a consistent brand and professional online presence, with active social media engagement and customer support. Growth opportunities include expanding cloud services and enhancing security features to meet evolving compliance standards.

Security posture

The website's security posture is moderate but compromised by the lack of a valid SSL certificate, absence of HSTS, and missing security headers. SPF and DMARC records are properly configured, reducing email spoofing risks. No critical vulnerabilities such as Heartbleed or POODLE were detected. The site uses Matomo analytics with privacy-conscious configurations, including cookie disabling for certain locales. Incident response and vulnerability disclosure policies are not explicitly found, indicating room for improvement in security governance. Overall, the security maturity is adequate but requires immediate remediation of TLS and header configurations to protect data integrity and user trust.

Recommendations

  1. Obtain and maintain a valid SSL/TLS certificate to enable HTTPS and secure user connections.
  2. Enable HTTP Strict Transport Security (HSTS) with includeSubDomains and preload options.
  3. Implement OCSP stapling to improve certificate revocation checking performance.
  4. Add essential security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  5. Publish clear incident response and vulnerability disclosure policies to enhance security transparency and readiness.
Technical notes

Notes

The website is built on WordPress using Elementor and Yoast SEO plugins, indicating a modern and flexible CMS environment. The tech stack includes jQuery and Font Awesome for UI elements, and ShortPixel for image optimization. Hosting is provided by OVH sas with DNS managed via AWS name servers. Performance is moderate with a page load time of approximately 8.6 seconds and 76 resources loaded. Mobile optimization is good, but accessibility features are basic. SEO is well implemented with comprehensive meta tags, Open Graph, and JSON-LD structured data. Technical risks include the lack of SSL and security headers, which could impact user trust and search rankings.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 89/100 +14Low17 findingsView report
  2. 75/100 −12Medium19 findingsView report
  3. 87/100Low18 findingsView report
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