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Security report for marker.io

Marker.io · Technology · Iceland

Low risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

Marker.io is a mature SaaS company specializing in visual website feedback and bug reporting tools that integrate seamlessly with popular project management and issue tracking platforms. The company targets agencies, software development teams, ecommerce businesses, and enterprises, offering a subscription-based model with a free trial. Their market position is strong, supported by over 3000 active customers, comprehensive integrations, and positive customer testimonials. Technically, the website is built on a modern stack including Webflow CMS, Cloudflare DNS, and various analytics and marketing tools, delivering fast performance and excellent mobile optimization. Security-wise, Marker.io demonstrates a solid posture with HTTPS enforcement, SOC 2 Type II certification, GDPR compliance, and privacy tools to protect sensitive data. The site includes cookie consent mechanisms and privacy policies aligned with regulatory requirements. Overall, the website is professional, trustworthy, and well-optimized, with no detected vulnerabilities or suspicious activity.

Scanned

This is an earlier scan of marker.io. View the latest report

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching marker.io

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
60
Email security
85
DNS health
70
Network security
100
GDPR outside view
80
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Marker.io operates in the technology sector as a SaaS provider of bug reporting and feedback tools. Their competitive advantage lies in deep integrations with major project management and issue tracking systems, enabling streamlined workflows for clients and developers. Revenue is generated through tiered subscription plans starting at $49/month, with a 15-day free trial to attract new users. The company focuses on agencies and software teams needing efficient feedback collection and bug tracking. Growth indicators include a large active user base, extensive integration ecosystem, and positive third-party reviews. Partnerships with platforms like Jira, Trello, and GitHub enhance their market reach. The company maintains a consistent brand presence and invests in customer education through resources like an academy and blog.

Security posture

Marker.io exhibits a mature security posture with key strengths including HTTPS enforcement, SOC 2 Type II certification, and GDPR readiness. The website implements security best practices such as privacy tools to obfuscate sensitive data and cookie consent management. However, explicit incident response contact information and a vulnerability disclosure policy are not publicly available, representing potential gaps in transparency and readiness. No vulnerabilities or exposed sensitive data were detected in the analysis. The company demonstrates a commitment to data protection and compliance, but could enhance its security culture by publishing more detailed security policies and contact channels for security incidents.

Recommendations

  1. Publish explicit incident response and security contact information to improve transparency and readiness.
  2. Implement and publicize a vulnerability disclosure policy and security.txt file to encourage responsible reporting.
  3. Regularly audit and update third-party scripts and libraries to mitigate potential vulnerabilities.
  4. Enhance transparency on data retention policies and practices to strengthen privacy compliance.
  5. Consider publicly listing Data Protection Officer contact details to comply with GDPR best practices.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Marker.io
Description
Marker.io provides a visual website feedback and bug reporting tool that collects client feedback and reports bugs directly into project management tools like Jira, Trello, Asana, and Github with screenshots, annotations, and console logs.
Key services
Visual website feedback, Bug reporting, Annotations, Session replay, Integrations with PM and issue tracking tools
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Webflow CMS, Cloudflare DNS, Segment Analytics, Intercom, ProfitWell, Wistia video embeds, Clearbit, Instant.page
Frameworks
Webflow
Platforms
Web, Chrome Extension, WordPress Plugin
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • SOC 2 Type II certification
  • GDPR compliance
  • Privacy tools to obfuscate sensitive data
  • Cookie consent banner with preference management

Analytics and tracking

Services
Segment, ProfitWell
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel, Segment
Marketing tools
Intercom, ProfitWell, Clearbit
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Professional SaaS website with strong focus on bug reporting and feedback tools
  2. Comprehensive integration ecosystem with popular project management and issue tracking platforms
  3. Good security posture with GDPR and SOC 2 compliance
  4. Active customer base with testimonials and case studies
  5. Modern technology stack and good performance
  6. Clear privacy and cookie policies with consent management
  7. No signs of malicious or suspicious activity
Technical notes

Notes

The website is built using Webflow CMS and leverages a modern JavaScript stack with integrations including Segment Analytics, Intercom, ProfitWell, and Clearbit. Hosting and DNS are managed via Cloudflare, contributing to fast load times and robust performance. The site is mobile-optimized with good accessibility features and SEO practices. The use of video embeds and asynchronous script loading indicates attention to user experience and performance. No technical debt or deprecated technologies were identified. Opportunities exist to further enhance technical maturity by implementing advanced security headers and continuous monitoring of third-party dependencies.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 76/100Low29 findingsView report
  2. 76/100Low29 findingsView report
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