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Security report for loqate.com

Loqate · Technology · United Kingdom

Partial score · DNS & email only

72/100

0–100, higher is better. How it is calculated

Loqate is a technology company specializing in global address verification, data validation, and geocoding services. Positioned as a leader in the address data quality market, it serves a broad range of industries including retail, fintech, logistics, and ecommerce. The company operates under the parent company GBG, which enhances its market credibility and reach. The website demonstrates a mature digital presence with comprehensive product offerings, detailed documentation, and a strong focus on user experience and data accuracy. Technically, the site employs modern JavaScript frameworks, analytics tools, and privacy compliance mechanisms, reflecting a high level of digital maturity. Security posture is robust with HTTPS enforcement, security headers, and cookie consent, although explicit security policies and incident response information are not publicly detailed. Overall, Loqate presents a trustworthy and professional online presence with minor gaps in transparency regarding domain registration and direct contact information.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

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Keep watching loqate.com

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Email security
85
DNS health
85
Network security
100
GDPR outside view
88
Average
72

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Loqate's market positioning as a global provider of address verification solutions is supported by its extensive product suite and integration capabilities. Its B2B SaaS model targets enterprises requiring accurate customer data to improve operational efficiency and customer experience. The company leverages partnerships and a strong parent company relationship with GBG to maintain competitive advantages. The website's content and client logos indicate a large enterprise scale with a focus on compliance and data quality. Growth indicators include frequent updates, comprehensive documentation, and active marketing through blogs and events. The partnership ecosystem is evident with references to GBG and integration guides for major platforms. Strategic observations suggest Loqate is focused on expanding its global reach and enhancing product capabilities through continuous innovation.

Security posture

Loqate exhibits a mature security posture with enforced HTTPS, modern security headers, and cookie consent aligned with GDPR requirements. The absence of exposed sensitive data and use of monitoring tools like Microsoft Application Insights and Microsoft Clarity indicate proactive security monitoring. However, the lack of publicly available security policies, incident response plans, and vulnerability disclosure mechanisms represents a compliance gap that could impact trust among security-conscious clients. No vulnerabilities or malware indicators were detected in the website content. The security culture appears to prioritize privacy and data protection, but transparency could be improved by publishing explicit security documentation and providing direct security contact channels.

Recommendations

  1. Publish a dedicated security policy and incident response page to enhance transparency and client trust.
  2. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  3. Provide direct company contact emails and phone numbers for sales, support, and security inquiries on the website.
  4. Regularly audit and update third-party scripts and tracking tools to minimize security risks.
  5. Enhance data retention and privacy policy disclosures to align with evolving GDPR and NIS2 compliance requirements.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Loqate
Description
Loqate provides global address verification, data validation, and geocoding solutions to improve data quality, boost conversions, and enhance user experience.
Key services
Address Capture, Address Verification, Phone Validation, Email Validation, Bank Validation, Geocoding, Data Maintenance
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Google Tag Manager, Microsoft Application Insights, OneTrust Cookie Consent, Lottie animations, Maze analytics
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with opt-in/out
  • No exposed sensitive data in HTML
  • Use of security monitoring scripts

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, Maze, Lead Forensics, Application Insights
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Microsoft Clarity, Maze, Lead Forensics, 6sense
Marketing tools
OneTrust Cookie Consent
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. Strong focus on address verification and data validation services.
  3. Comprehensive cookie and privacy consent mechanisms implemented.
  4. No direct contact emails or phone numbers found in the HTML content; contact likely via forms.
  5. WHOIS data unavailable, which reduces transparency but does not alone indicate malicious intent.
  6. Use of multiple analytics and tracking services with opt-in consent.
  7. No signs of WAF or blocking mechanisms detected.
Technical notes

Notes

The website is built using modern web technologies including JavaScript frameworks, Lottie animations for rich media, and integrates multiple analytics and tracking services such as Google Analytics, Microsoft Clarity, and Maze. Hosting utilizes Amazon S3 for static assets, ensuring scalability and reliability. Performance is moderate with good mobile optimization and accessibility features. SEO is well implemented with proper meta tags, Open Graph tags, and hreflang attributes for internationalization. The technical infrastructure supports a professional and user-friendly experience but could benefit from CMS identification and further performance optimization. No critical technical debt or risks were identified, though continuous monitoring of third-party dependencies is advised.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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