Skip to main content

Security report for livroreclamacoes.pt

Other · Portugal

Medium risk. 8 critical or high findings in GDPR outside view, Email security and 2 other checks.

Security score

61/100

Risk levelMedium

0–100, higher is better. How it is calculated

The website www.livroreclamacoes.pt appears to be a consumer complaints platform based in Portugal, likely serving as a public or governmental service for registering complaints. The visible content is minimal in the provided HTML snapshot, with no textual content or metadata such as privacy policies or contact information. The site is built using the OutSystems low-code platform, indicating a modern but possibly template-driven technical infrastructure. There is no evidence of advanced SEO or accessibility features. Security posture is weak due to lack of visible HTTPS confirmation, security headers, and absence of privacy or cookie policies. No contact or incident response information is provided, limiting trust and compliance indicators. Overall, the site appears functional but lacks transparency and security best practices, which could impact user trust and regulatory compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
15/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

Need hands-on remediation? Email guard@offseq.com

Keep watching livroreclamacoes.pt

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
55
Email security
40
DNS health
75
Network security
100
GDPR outside view
15
Average
61

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention livroreclamacoes.pt, from OffSeq Breach.

Total records
9,189
Employees
0
Customers
9,189
Third parties
0
Weak passwords
13%

7 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for livroreclamacoes.pt.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The platform likely targets consumers in Portugal seeking to file complaints against companies or services. Its business model is probably public service or regulatory compliance facilitation rather than commercial revenue generation. The lack of visible business or legal information suggests it may be government-affiliated or a non-profit entity. The absence of marketing or analytics tools indicates a focus on service delivery rather than commercial growth. The platform's competitive advantage would be its official status and accessibility, but the minimal content and lack of transparency may hinder user confidence. No partnerships or subsidiaries are evident from the data.

Security posture

The security maturity level is low based on the available data. There is no confirmation of HTTPS usage or security headers, no privacy or cookie policies, and no incident response contacts. The site uses multiple JavaScript files from OutSystems, which may introduce risks if not regularly updated. No vulnerabilities or exposed sensitive data were detected in the snapshot, but the lack of security best practices and transparency is concerning. Compliance with GDPR or other data protection regulations cannot be confirmed. The absence of a security.txt or vulnerability disclosure policy further limits security readiness.

Recommendations

  1. Implement and enforce HTTPS with a strong SSL/TLS configuration to secure user data.
  2. Publish comprehensive privacy and cookie policies with clear GDPR compliance statements.
  3. Add visible contact information including security incident response channels.
  4. Deploy security headers such as Content-Security-Policy, X-Frame-Options, and X-XSS-Protection.
  5. Conduct regular security audits and update third-party libraries to mitigate vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Content quality
poor
Branding
moderate

Technology

Stack
JavaScript, OutSystems
Frameworks
OutSystems
Performance
moderate
Mobile
basic
Accessibility
basic
SEO
basic

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Transparency
poor

Site quality

Design
poor
User experience
poor
Content relevance
poor
Navigation
poor
Professionalism
poor
Trustworthiness
low

Key observations

  1. Website content is minimal and mostly JavaScript-driven with no visible textual content in the HTML snapshot.
  2. No metadata such as Open Graph or JSON-LD structured data found.
  3. No forms or input fields detected in the HTML snapshot.
  4. No contact emails, phone numbers, or social media links found in the HTML snapshot.
  5. Scripts indicate use of OutSystems low-code platform.
  6. No security headers or SSL configuration details available from provided data.
  7. No privacy, cookie, or terms of service policies detected in the HTML snapshot.
  8. No advertising or analytics services detected.
  9. No business identifying information or branding visible in the HTML snapshot.
  10. No evidence of adult or questionable content.
Technical notes

Notes

The website is built on the OutSystems low-code platform, utilizing multiple JavaScript modules and CSS for UI rendering. The HTML content is minimal and heavily reliant on client-side rendering, which may impact SEO and accessibility. No CMS or hosting provider information is available. Performance is likely moderate given the number of scripts loaded, but no explicit performance metrics are provided. Mobile optimization is basic, with viewport meta tags present but no advanced responsive design features detected. Accessibility features are minimal or absent. SEO optimization is basic due to lack of meta tags and structured data.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 60/100Medium33 findingsView report
Reviews of this site

Share your experience with livroreclamacoes.pt. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review livroreclamacoes.pt.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.