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Security report for lieferando.at

Lieferando · E-commerce · Austria

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

88/100

Risk levelLow

0–100, higher is better. How it is calculated

Lieferando is a leading online food and grocery delivery marketplace operating primarily in Austria and Germany, founded in 2000 and part of the Just Eat Takeaway.com group. The platform offers a comprehensive service including food ordering, grocery delivery, corporate ordering solutions, and logistics services with employed couriers. The website is professionally designed, mobile-optimized, and provides a seamless user experience with clear navigation and extensive content relevant to its audience. Technically, the site leverages modern frameworks such as Next.js and React, integrates advanced analytics and tracking tools, and employs best practices in performance and accessibility. Security posture is strong with HTTPS enforcement, security headers, and a bug bounty program, although explicit security policy documentation could be improved. Privacy compliance is well addressed with clear privacy and cookie policies and consent mechanisms. Overall, Lieferando presents a trustworthy and mature digital presence suitable for a large e-commerce entity.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching lieferando.at

This scan found 10 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
70
Email security
100
DNS health
85
Network security
100
GDPR outside view
88
Average
88

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Lieferando holds a strong market position as a major player in the Austrian and German food delivery sector, benefiting from its affiliation with Just Eat Takeaway.com. Its business model centers on providing a digital marketplace connecting consumers with restaurants and stores, supplemented by logistics services. The company targets a broad consumer base including individual customers and corporate clients. The platform's extensive partner ecosystem and multi-channel presence support growth and customer engagement. Strategic observations include leveraging technology for operational efficiency and maintaining high standards of customer service and trust through transparency and compliance.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, comprehensive security headers, and mechanisms for vulnerability reporting such as a bug bounty program and ethics hotline. No critical vulnerabilities or exposed sensitive data were detected. However, the absence of a dedicated security policy page and security.txt file suggests room for improvement in transparency and incident response readiness. GDPR compliance is evident through privacy policies and cookie consent, but explicit contact details for security incidents or a Data Protection Officer are not found. Overall, the security culture appears proactive but could benefit from enhanced documentation and communication.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and incident response procedures.
  2. Implement and publish a security.txt file to facilitate vulnerability reporting and improve transparency.
  3. Provide explicit contact information for security incidents, including a dedicated security email address.
  4. Consider publishing Data Protection Officer contact details to strengthen GDPR compliance and trust.
  5. Regularly review and audit third-party scripts and integrations to mitigate potential vulnerabilities.

Contact details published on the site

Addresses
Legal name
Lieferando
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Lieferando
Description
Lieferando ist ein erfolgreicher Onlinemarktplatz zum Bestellen von Essen, Lebensmitteln und Alltagsprodukten in Deutschland und Österreich. Das Unternehmen stellt Partnern eine Plattform, Infrastruktur sowie zahlreiche Services für ihr digitales Bestellgeschäft bereit und erleichtert Konsument:innen die Bestellung per App. Darüber hinaus bietet Lieferando einen Logistikdienst mit festangestellten Fahrer:innen für Partner ohne eigenen Lieferservice.
Key services
Food delivery, Grocery delivery, Corporate ordering platform, Logistics services with employed couriers
Content quality
excellent
Branding
consistent

Technology

Stack
Next.js, React, Cloudinary, Snowplow Analytics, PubNub, Ravelin, Incognia, Google Maps API
Frameworks
Next.js, React
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Secure cookie banner with consent mechanism
  • Bug bounty program for vulnerability reporting
  • Ethics hotline for reporting issues

Analytics and tracking

Services
Snowplow Analytics, Braze
Tracking level
extensive
Privacy practices
good

Advertising

Tracking pixels
Snowplow, Braze
Marketing tools
Braze, Google Shopping
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is professionally presented and comprehensive.
  3. Strong presence of privacy and cookie policies with consent mechanisms.
  4. Multiple social media channels linked and active.
  5. No exposed sensitive data or security vulnerabilities detected in the content.
  6. WHOIS data is unavailable, limiting domain registration verification.
  7. Website uses modern web technologies and frameworks.
  8. Security best practices are observed but could improve with explicit security policy and security.txt.
  9. Business information is clear and consistent with a large e-commerce entity.
Technical notes

Notes

The website is built on a modern technology stack including Next.js and React, ensuring fast performance and excellent mobile optimization. Integration with advanced analytics platforms like Snowplow and Braze supports data-driven decision making. The use of cloud services such as Cloudinary for media management enhances scalability. Accessibility features and SEO optimizations are well implemented, contributing to a positive user experience. No significant technical debt or outdated technologies were detected. Opportunities exist to further enhance security documentation and incident response capabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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