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Security report for landbot.io

HELLO UMI S.L. · Technology · United States

Low risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

82/100

Risk levelLow

0–100, higher is better. How it is calculated

Landbot is a mature SaaS company founded in 2017, specializing in AI-powered chatbot generation for marketing, sales, and customer service teams. The company offers a versatile platform enabling businesses to automate conversational experiences across multiple channels including WhatsApp, web, and Facebook Messenger. Positioned as a leader in its market segment, Landbot boasts strong customer testimonials, industry certifications such as SOC2 and GDPR compliance, and a broad integration ecosystem with popular business tools. The website reflects a professional and consistent brand image with excellent content quality and user experience.

Scanned

This is an earlier scan of landbot.io. View the latest report

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching landbot.io

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
60
Email security
85
DNS health
90
Network security
100
GDPR outside view
80
Average
82

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Landbot targets medium-sized businesses and enterprises seeking to enhance lead generation, customer engagement, and sales automation through conversational AI. Its business model centers on subscription-based SaaS offerings with additional revenue streams from API integrations and expert services. The company maintains a strong partnership ecosystem, including affiliate programs and certified experts, and actively engages its community through blogs, podcasts, and educational resources. The domain age and WHOIS data support the legitimacy and stability of the business, despite the use of privacy proxy services for domain registration.

Security posture

The website demonstrates a solid security posture with enforced HTTPS, domain locking status flags, and compliance with GDPR and SOC2 standards. Cookie consent mechanisms and privacy policies are comprehensive and prominently implemented. However, the absence of DNSSEC and a published security.txt file indicate areas for improvement. No vulnerabilities or exposed sensitive data were detected in the website content or scripts. Incident response contact is available via an abuse report page, supporting responsible security management. Overall, the security maturity is good but could benefit from enhanced DNS security and explicit security policy documentation.

Recommendations

  1. Enable DNSSEC to strengthen DNS security and prevent spoofing.
  2. Publish a security.txt file to facilitate vulnerability reporting and transparency.
  3. Add explicit security policy documentation accessible from the website footer or legal section.
  4. Provide clear contact information for the Data Protection Officer or security team.
  5. Regularly review and update third-party scripts and dependencies to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
HELLO UMI S.L.
Description
Marketing, Sales, and Customer Service teams turn conversational experiences into revenue-driving outcomes with Landbot's AI Chatbot Generator.
Key services
AI Agent Chatbots, WhatsApp Chatbots, Website Chatbots, API & SDK Integrations, Chatbot Platform, Integrations
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow, Google Fonts, Cloudflare DNS, jQuery 3.5.1, Landbot Livechat JS, Finsweet FS Components, Google Tag Manager, Microsoft Clarity
Frameworks
Webflow CMS
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Domain locked with clientDeleteProhibited and clientTransferProhibited
  • SOC2 and GDPR compliance indicated
  • Cookie consent mechanism implemented

Analytics and tracking

Services
Google Analytics (via GTM), Microsoft Clarity
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Microsoft Clarity
Marketing tools
Microsoft Clarity
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Strong presence of trust signals including SOC2 and GDPR compliance badges.
  3. Comprehensive privacy and cookie policies with consent mechanisms implemented.
  4. No direct company emails or phone numbers found; contact primarily via forms.
  5. Use of modern web technologies and CMS (WordPress + Webflow).
  6. Multiple social media and partner links present.
  7. Good SEO and accessibility practices observed.
  8. No security.txt or explicit security policy page found.
  9. No exposed sensitive data or vulnerabilities detected in scripts.
Technical notes

Notes

Landbot's website leverages a modern technology stack including Webflow for frontend design, WordPress CMS for content management, and Cloudflare for DNS and CDN services. The site uses popular libraries such as jQuery and integrates analytics tools like Google Tag Manager and Microsoft Clarity. Performance is optimized with asynchronous script loading and responsive design ensuring excellent mobile usability. SEO best practices are followed with proper meta tags and structured data (JSON-LD). The technical infrastructure supports scalability and integration with multiple platforms, reflecting a mature and well-maintained digital presence.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 82/100Low23 findingsView report
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