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Security report for kupikartu.ba

Promotim d.o.o. Sarajevo · E-commerce · Bosnia and Herzegovina

Medium risk. 8 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

63/100

Risk levelMedium

0–100, higher is better. How it is calculated

Kupikartu.ba is a leading online ticketing platform in Bosnia and Herzegovina, operated by Promotim d.o.o. Sarajevo. The website offers a wide range of event tickets including music concerts, sports events, cultural performances, and cinema. It targets primarily Bosnian, Croatian, and Serbian speaking audiences interested in entertainment and cultural events. The business model focuses on e-commerce ticket sales with integrated payment processing partnerships. Technically, the site uses a modern responsive design built on Bootstrap with integrations for Google Analytics, Google Tag Manager, and advertising via Google Ad Manager. However, the use of an outdated jQuery version presents a security risk. Security posture is moderate with HTTPS enforced but lacks advanced security headers and visible security policies. Privacy compliance is basic with no cookie consent mechanism detected and limited GDPR indicators. Overall, the website is professional and trustworthy but could improve in security and privacy transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching kupikartu.ba

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
65
Security headers
15
Email security
85
DNS health
75
Network security
100
GDPR outside view
35
Average
63

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Kupikartu.ba holds a strong market position as the first and leading online ticketing shop in Bosnia and Herzegovina. Its competitive advantage lies in its comprehensive event coverage and partnerships with local event organizers and payment processors like Monri. The business targets entertainment consumers across multiple cities and event types, generating revenue primarily through ticket sales and service fees. The partnership ecosystem includes Promotim d.o.o. as the parent company and several local entertainment and payment service providers. Growth indicators include a rich event calendar and active advertising. Strategic observations suggest opportunities to enhance user trust by improving privacy and security disclosures and updating technical components.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enabled and no visible sensitive data exposure. However, the use of jQuery 1.8.3 is a notable vulnerability due to known security issues in that version. The absence of security headers such as Content-Security-Policy and X-Frame-Options reduces protection against common web attacks. There is no published security policy or incident response contact, which limits transparency and readiness for security incidents. GDPR compliance is partial, with privacy and cookie policies present but lacking explicit consent mechanisms. The site would benefit from implementing modern security best practices and improving user privacy controls to reduce risk and enhance compliance.

Recommendations

  1. Update jQuery and other JavaScript libraries to current secure versions to mitigate known vulnerabilities.
  2. Implement and display a cookie consent banner to comply with GDPR and improve user privacy transparency.
  3. Add security headers such as Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options to enhance protection.
  4. Publish a clear security policy and provide incident response contact information to improve trust and readiness.
  5. Conduct regular security audits and penetration testing to identify and remediate potential vulnerabilities.

Contact details published on the site

Addresses
Legal name
Promotim d.o.o. Sarajevo
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Promotim d.o.o. Sarajevo
Description
Kupikartu.ba je prvi BH online ticketing shop
Key services
Online ticket sales, Event promotion, Payment processing
Content quality
good
Branding
consistent

Technology

Stack
Bootstrap, jQuery 1.8.3, Font Awesome, Google Tag Manager, Google Analytics, DotMetrics tracking, Google Publisher Tags (GPT) for ads
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • HTTPS enforced
  • No visible exposed sensitive data
  • Use of async loading for scripts

Analytics and tracking

Services
Google Analytics, DotMetrics
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Google Ad Manager, DoubleClick
Tracking pixels
DotMetrics
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is a professional online ticketing platform focused on Bosnian market.
  2. Content is rich with event listings and clear navigation.
  3. No visible contact emails or phone numbers on main pages.
  4. No explicit privacy or cookie consent banners found.
  5. Use of outdated jQuery version is a security concern.
  6. No visible security policy or incident response information.
  7. Advertising and analytics scripts are standard but lack transparency on data retention.
  8. WHOIS data supports legitimacy of the business.
Technical notes

Notes

The website is built on a Bootstrap framework with jQuery 1.8.3 and Font Awesome for UI components. It integrates Google Analytics and Google Tag Manager for analytics and marketing, and uses Google Publisher Tags for advertising. The site is mobile responsive and has good SEO meta tags including Open Graph for social sharing. Performance is moderate with asynchronous loading of scripts. However, the outdated jQuery version is a technical debt and security risk. No CMS is detected, suggesting a custom or proprietary platform. Accessibility is basic with room for improvement. Hosting provider details are not disclosed. Overall, the technical infrastructure supports the business needs but requires modernization and security enhancements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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