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Security report for konecta-group.com

Konecta · Technology · N/a

Medium risk. 4 critical or high findings in Security headers, Email security and 2 other checks.

Security score

66/100

Risk levelMedium

0–100, higher is better. How it is calculated

Konecta is an established enterprise-level company specializing in AI-powered customer and employee experience solutions. Founded in 1997, it operates globally with a strong focus on integrating human and AI agents to enhance interactions. The company offers a broad portfolio including AI & GenAI services, customer experience, digital marketing, employee experience, and advisory consulting. The website reflects a mature digital presence with multilingual support and professional branding. Technically, the site is built on HubSpot CMS, leveraging modern JavaScript modules, Google Fonts, and analytics tools like Google Analytics and HubSpot Analytics. Security posture is good with HTTPS enforced and domain protections in place, though improvements are possible in DNSSEC and security headers. Privacy compliance is partially addressed with a cookie consent banner but lacks explicit privacy and terms of service pages. Overall, the website is professional, trustworthy, and well-positioned in its market segment.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  4. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

Need hands-on remediation? Email guard@offseq.com

Keep watching konecta-group.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
80
Email security
60
DNS health
80
Network security
20
GDPR outside view
83
Average
66

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Konecta holds a strong market position as a leader in AI-driven customer and employee experience services. Its business model revolves around providing hybrid human-AI solutions, consulting, and digital marketing services to a diverse set of industries including technology, telecommunications, finance, retail, media, healthcare, energy, and government sectors. The company demonstrates a global footprint with operations in 26 countries and services in over 30 languages. Partnerships and client references include notable brands such as Netflix, Kia, and Telefonica, indicating a robust partnership ecosystem. The company emphasizes sustainability and social responsibility through the Konecta Foundation. Growth indicators include active publishing of news, insights, and white papers, showcasing thought leadership and innovation in GenAI applications.

Security posture

The website enforces HTTPS and employs domain registration protections that prevent unauthorized transfers or deletions. However, DNSSEC is not enabled, which is a recommended security enhancement. Security headers like Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options are not explicitly detected, suggesting room for improvement. The cookie consent mechanism is implemented, aligning with GDPR requirements, but explicit privacy and security policies are missing. No vulnerabilities or exposed sensitive data were detected in the provided content. Incident response and vulnerability disclosure information are absent, which could be improved to enhance security transparency and readiness.

Recommendations

  1. Enable DNSSEC to enhance DNS security and prevent spoofing.
  2. Implement comprehensive security headers such as CSP, X-Frame-Options, and X-Content-Type-Options.
  3. Publish explicit privacy policy and terms of service pages accessible from the homepage.
  4. Add incident response and vulnerability disclosure information, including a security.txt file.
  5. Provide explicit company contact emails and phone numbers for better transparency and trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Konecta
Description
Konecta transforms experiences into the moments that count. Powered by people-centred AI. For customers, employees, businesses and communities around the world.
Key services
AI & GenAI Services, Customer Experience, Digital Marketing, Employee Experience, Products & Solutions, Advisory & Consulting
Content quality
excellent
Branding
consistent

Technology

Stack
HubSpot, Google Tag Manager, Vimeo Player, Flickity Carousel, Google Fonts, JavaScript ES Modules
Frameworks
HubSpot CMS
Platforms
HubSpot
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enabled
  • ClientDeleteProhibited, clientTransferProhibited, clientUpdateProhibited domain statuses
  • Cookie consent banner with consent mechanism

Analytics and tracking

Services
Google Analytics, HubSpot Analytics
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Facebook Ads
Tracking pixels
Facebook Pixel
Marketing tools
HubSpot Marketing
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website uses HubSpot CMS and marketing tools extensively.
  2. Content is rich, multilingual support is present via hreflang tags.
  3. Cookie consent banner is implemented with consent management.
  4. No explicit privacy policy or terms of service pages found in provided content.
  5. Contact information is primarily via contact form; no explicit emails or phone numbers found in HTML.
  6. Security headers could be improved; DNSSEC is not enabled.
  7. Strong branding and professional design with clear navigation.
  8. Multiple client logos and case studies indicate trust and market presence.
Technical notes

Notes

The website is built on a modern tech stack centered around HubSpot CMS, utilizing JavaScript ES modules, Flickity for carousels, Vimeo for video embedding, and Google Fonts for typography. Analytics and marketing tools include Google Analytics and HubSpot's marketing suite, with Facebook Pixel for retargeting. The site is mobile-optimized with responsive design and good SEO practices including meta tags and hreflang for multilingual support. Performance is moderate, with potential improvements in loading speed and accessibility features. Hosting and DNS are managed via Amazon Registrar and AWS DNS servers, indicating reliable infrastructure. Overall, the technical implementation supports a professional and scalable digital presence.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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