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Security report for klevu.com

Klevu Oy · E-commerce · Finland

Low risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

82/100

Risk levelLow

0–100, higher is better. How it is calculated

Klevu Oy is a Finnish-based technology company specializing in AI-powered ecommerce search, merchandising, and product recommendations. Positioned as a division of Athos Commerce, Klevu targets ecommerce teams aiming to improve conversion rates and automate workflows. The company is recognized in industry reports such as Gartner and Forrester, and serves a global clientele including leading brands and retailers. Their offerings include seamless integrations with major ecommerce platforms like Magento, Shopify, and BigCommerce, supported by comprehensive documentation and 24/7 support. Technically, the website is built on WordPress with modern technologies including jQuery, Swiper.js, HubSpot, and Google Analytics 4. The site demonstrates excellent performance, mobile optimization, and SEO practices. Security posture is strong with HTTPS enforced, security headers present, and no visible vulnerabilities. Privacy compliance is well addressed with clear privacy and cookie policies and consent mechanisms. The WHOIS data is unavailable publicly, likely due to privacy protection, but the website's professional content, certifications, and client testimonials support its legitimacy. No WAF or blocking mechanisms were detected, allowing full content access and analysis. Overall, Klevu presents a mature, secure, and credible ecommerce technology provider with strong market positioning and technical infrastructure.

Scanned

This is an earlier scan of klevu.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching klevu.com

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
85
Email security
80
DNS health
90
Network security
100
GDPR outside view
68
Average
82

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Klevu operates in the competitive ecommerce technology sector, leveraging AI to differentiate its search and product discovery solutions. Its business model is B2B SaaS, focusing on mid to large ecommerce enterprises. The company benefits from strategic positioning as a division of Athos Commerce, enhancing its market reach. Klevu's competitive advantages include advanced AI/ML capabilities, extensive platform integrations, and strong customer support. Revenue streams likely include subscription fees and professional services. The target customer segments are ecommerce managers, merchandisers, developers, and agencies. Growth indicators include recent case studies, new integrations, and active marketing efforts. The partnership ecosystem includes major ecommerce platforms and marketing tools. Operationally, Klevu demonstrates a focus on innovation, customer success, and compliance.

Security posture

Klevu's security maturity is solid, with HTTPS enforced and multiple security headers implemented. The site uses secure form handling via HubSpot and includes consent management for cookies, indicating GDPR awareness. No exposed sensitive data or vulnerable libraries were detected. However, explicit security policies, incident response plans, and vulnerability disclosure mechanisms are not publicly available, representing areas for improvement. The absence of a security.txt file or DPO contact reduces transparency. Overall, the security posture supports business continuity and data protection but could be enhanced with formalized policies and disclosures.

Recommendations

  1. Publish a dedicated security policy page detailing security controls and practices.
  2. Implement and publicize a vulnerability disclosure program or security.txt file.
  3. Provide contact information for a Data Protection Officer or security contact.
  4. Enhance transparency around incident response procedures and timelines.
  5. Regularly audit third-party scripts and dependencies to ensure no vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Klevu Oy
Description
Klevu provides AI-powered ecommerce search, merchandising, and product recommendations to improve conversion rates and automate workflows for ecommerce teams.
Key services
AI Search, Product Recommendations, Category Merchandising, Personalization Engine, Integrations with ecommerce platforms
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery, Swiper.js, HubSpot, Google Tag Manager, Google Analytics 4, Perfmatters plugin, Yoast SEO Premium
Frameworks
WordPress
Platforms
WordPress CMS
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Consent management for cookies
  • No exposed sensitive data in HTML
  • Secure form handling via HubSpot

Analytics and tracking

Services
Google Analytics 4, HubSpot Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Google Analytics 4, HubSpot tracking
Marketing tools
HubSpot
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design
  2. Strong focus on AI-powered ecommerce search and product discovery
  3. Multiple client testimonials and case studies support credibility
  4. Comprehensive integrations with major ecommerce platforms
  5. Good privacy and cookie policy presence with consent mechanisms
  6. No visible security vulnerabilities or exposed sensitive data
  7. WHOIS data unavailable publicly, possibly due to privacy protection
Technical notes

Notes

The website leverages a modern WordPress CMS with a well-structured tech stack including jQuery, Swiper.js for sliders, HubSpot for marketing automation, and Google Analytics 4 for analytics. Performance optimizations are evident through lazy loading and preloading strategies. The site is mobile-optimized and accessible with good SEO metadata and structured data (JSON-LD). No technical debt or deprecated technologies were observed. Hosting provider details are not explicit but the site uses CDN and performance plugins. Opportunities exist to further improve accessibility and formalize technical documentation for integrations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 78/100Low27 findingsView report
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