Is kalixtele24.se Safe? Security Analysis for Responda Group
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GDPR-aligned
Data handling
EU
Hosting region
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Responda Group is a leading Nordic customer service company headquartered in Sweden, specializing in customer service and answering services. The company operates with over 650 employees and manages more than 10 million customer contacts annually for over 3,500 clients. Their business model focuses on providing scalable, flexible, and technologically advanced customer service solutions, including AI integration and digitalization strategies. The company has a strong market position supported by multiple subsidiaries and a broad geographic presence in Sweden and Norway. Technically, the website is built on a modern WordPress platform using Elementor and Astra theme, with advanced SEO and performance optimizations such as WP Rocket and Google Tag Manager. The site is mobile-optimized, accessible, and uses structured data for enhanced search engine understanding. Privacy compliance is well implemented with GDPR-aligned policies and a consent management platform. From a security perspective, the site enforces HTTPS, employs standard security headers, and uses secure forms with explicit user consent. No critical vulnerabilities or exposed sensitive data were detected. However, there is room for improvement in publishing explicit security policies and incident response contacts. Overall, the website and business demonstrate a mature digital presence with strong security and privacy practices, positioning Responda Group as a trustworthy and professional service provider in the telecommunications and customer service sector.
Detected Technologies
15 urgent findings need attention
4 critical · 11 high
- + 7 more findings in the full report below
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Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
8 findings
15/100
GDPR Compliance
5 findings
0/100
NIS2 Compliance
8 findings
5/100
Email Security
4 findings
70/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Responda Group holds a strong market position as a Nordic leader in customer service outsourcing, leveraging a flexible technology platform and data-driven decision-making. Their competitive advantage lies in their scale, technological integration (including AI), and comprehensive service offerings ranging from technical support to whistleblower services. The company targets B2B clients across various sectors including energy, retail, and public sector. Growth indicators include a large client base, extensive employee engagement, and long average customer and employee tenure. The partnership ecosystem includes subsidiaries such as Kalix Tele24 and Call4U, enhancing their market reach and service diversity. Strategic observations highlight their focus on innovation, digital transformation, and sustainable long-term client relationships.
Security Posture Analysis
Comprehensive Security Assessment
The security maturity of Responda Group's website is good, with HTTPS enforced and multiple security headers present. The use of a consent management platform and Google Consent Mode indicates attention to privacy compliance. No exposed credentials or sensitive data were found in the HTML content. The site uses secure forms with mandatory consent checkboxes, aligning with GDPR requirements. However, the absence of a dedicated security policy or incident response page limits transparency. There is no visible vulnerability disclosure or security.txt file. Overall, the security posture is solid but could be enhanced by publishing explicit security policies and incident response contacts to improve trust and readiness.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a dedicated security policy page detailing security frameworks and practices.
✨Observations
Comprehensive website and business-context analysis.
AI-Enhanced Website Analysis
Business Insights
Responda Group
Responda Group är ett ledande nordiskt kundserviceföretag med huvudsäte i Sverige. Våra 650 medarbetare hanterar årligen fler än 10 miljoner kundkontakter. Med engagerade människor och en flexibel teknisk plattform levererar Responda Group kvalitativa och värdeskapande upplevelser och stärkta relationer åt mer än 3 500 uppdragsgivare. Genom att vara en innovativ och långsiktig partner med fokus på digitalisering skapar vi framtidens effektiva kundservicelösningar.
excellent
consistent
Technical Stack
moderate
excellent
good
excellent
Security Assessment
- HTTPS enforced
- Use of Google Consent Mode
- Usercentrics CMP for cookie consent
- No exposed sensitive data in HTML
- Secure form with consent checkbox
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is professionally designed and well-structured
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
Forces HTTPS connections
Missing X-Frame-Options header
Prevents clickjacking attacks
Missing X-Content-Type-Options header
Prevents MIME type sniffing
Missing Content-Security-Policy header
Controls resources the browser is allowed to load
Missing X-XSS-Protection header
Legacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
Controls referrer information sent with requests
Missing Permissions-Policy header
Controls browser features and APIs
Sensitive data may be cached
Cache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Privacy Policy found
GDPR requires a clear and accessible privacy policy
No Cookie Consent Banner found
GDPR requires explicit consent for non-essential cookies
EU business without adequate privacy measures
EU businesses are subject to strict GDPR requirements
Third-party services without privacy policy
Detected services: Google Analytics, Facebook, LinkedIn, Google APIs
No HTTPS encryption
GDPR requires appropriate security measures for personal data
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No HTTPS encryption
NIS2 requires appropriate technical measures including encryption
No information security framework found
NIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
NIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
NIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
NIS2 requires documented incident response and business continuity plans
No business continuity planning found
NIS2 emphasizes operational resilience and business continuity
No security contact information
NIS2 requires clear incident reporting channels
No NIS2 reference found
Consider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No DKIM record found
DKIM adds cryptographic signatures to emails
No BIMI Record
BIMI displays brand logos in email clients
No MTA-STS Policy
MTA-STS enforces TLS for email delivery
No TLS-RPT Record
TLS-RPT provides reporting for email TLS issues
SPF Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
No HTTPS Encryption
Website does not use HTTPS encryption, making all data transmission vulnerable to interception
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
DNSSEC is not configured for this domain
CAA Records Not Configured
Certificate Authority Authorization (CAA) records not found
No DMARC Record
DMARC policy not configured
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
High-Risk Service Exposed: FTP
Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer
Service Exposed: SSH
Port 22 (SSH) is publicly accessible - SSH - Secure but can be brute-forced
How does kalixtele24.se compare?
kalixtele24.se scores below average. Browse similar domains to see how competitors handle security.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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