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Security report for jvbill.com

JVBILL · Other · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

61/100

Risk levelMedium

0–100, higher is better. How it is calculated

JVBill operates as a customer support and billing intermediary service primarily for subscription-based websites, offering 24/7 support including membership cancellation, billing inquiries, and technical assistance. The website is professionally designed with consistent branding and provides clear contact options including a toll-free phone number and live chat support. However, the absence of publicly available WHOIS registration data raises concerns about domain legitimacy and transparency. Technically, the site uses older JavaScript libraries and lacks visible security headers, which could expose it to vulnerabilities. Privacy compliance is minimal, with no privacy or cookie policies detected, which is a significant gap given the nature of the business handling sensitive billing information.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching jvbill.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
60
Email security
75
DNS health
80
Network security
40
GDPR outside view
50
Average
61

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

JVBill targets customers of subscription services requiring discreet billing and support, positioning itself as a niche service provider in the online membership billing support sector. The business model revolves around facilitating billing management and customer service for multiple payment processors and affiliated sites. The presence of multiple partner payment processor domains indicates a broad partnership ecosystem. The company appears small in size with no public information on founding date or parent company. The lack of detailed business registration or physical address information limits full credibility assessment.

Security posture

The website demonstrates moderate security maturity with HTTPS usage implied but lacks explicit security headers and uses outdated JavaScript libraries, increasing risk exposure. No incident response or security policy information is provided, and no vulnerability disclosure or security.txt files are found. The absence of privacy and cookie policies further weakens compliance posture. While no critical vulnerabilities are visible in the HTML content, the site would benefit from modernization and enhanced security controls to protect user data and improve trust.

Recommendations

  1. Implement comprehensive privacy and cookie policies to improve compliance and user trust.
  2. Upgrade JavaScript libraries, especially jQuery, to current secure versions to mitigate known vulnerabilities.
  3. Add and enforce security headers such as Content-Security-Policy, X-Frame-Options, and HSTS.
  4. Publish clear security policies and incident response contact information to enhance transparency.
  5. Obtain and display verified WHOIS registration data or use a reputable privacy protection service with clear justification.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
JVBILL
Description
JVBill provides 24/7 customer support services primarily related to membership billing and account management for various subscription-based websites. It offers cancellation services, billing inquiries, and technical support for customers of affiliated sites.
Key services
Membership cancellation processing, Billing inquiries and dispute resolution, Technical support for video playback and login issues, Account verification and password recovery assistance
Content quality
good
Branding
consistent

Technology

Stack
jQuery 1.7.1, Modernizr, jquery.formstyler, Intercom chat widget, Custom analytics scripts, HTML5
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
60/100
Good practices seen
  • Use of HTTPS implied by URLs
  • No visible exposed sensitive data in HTML

Analytics and tracking

Services
Custom analytics (gl), Analitits
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Intercom, Analitits
Marketing tools
Intercom chat
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website provides customer support for subscription billing services.
  2. No privacy or cookie policy found on main page.
  3. Terms of Use page is present and linked.
  4. Contact phone number is toll-free and clearly displayed.
  5. No email addresses explicitly provided on the page.
  6. Use of outdated jQuery version (1.7.1) may pose security risks.
  7. No visible security headers in HTML source.
  8. Multiple external payment processor domains referenced for billing cancellation.
  9. Use of Intercom chat widget for live support.
  10. No visible social media links.
Technical notes

Notes

The website uses a traditional HTML5 structure with legacy jQuery 1.7.1 and Modernizr for feature detection. It integrates third-party services including Intercom for live chat and custom analytics scripts. The site references multiple external payment processor domains for billing management. Performance is moderate with basic mobile optimization and accessibility features. SEO is basic with minimal meta tags and no structured data like JSON-LD or Open Graph. The lack of a CMS or hosting provider information limits deeper infrastructure insights. Overall, the technical stack is functional but dated, with opportunities for modernization and improved security.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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