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Security report for juphy.com

Juphy · E-commerce · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Juphy is a SaaS company founded in 2018 that provides an AI-powered 24/7 sales assistant tailored for Shopify e-commerce stores. Their platform focuses on streamlining customer communication and enhancing customer satisfaction, positioning themselves as a niche player in the e-commerce technology sector. The website content and domain registration data are consistent, indicating a legitimate and established business. The company targets Shopify merchants seeking to improve sales and customer engagement through AI-driven tools. Technically, the website is built on Webflow, leveraging modern web fonts, Google Tag Manager, Microsoft Clarity for analytics, and Intercom for customer engagement. Hosting and DNS services are provided via Webflow and Cloudflare respectively, ensuring good performance and availability. The website is mobile optimized with good SEO practices, although accessibility features are basic. From a security perspective, the site uses HTTPS with a good SSL configuration and domain locking status codes to prevent unauthorized changes. However, it lacks security headers and DNSSEC, which are recommended for enhanced protection. No privacy or cookie policies were found, indicating gaps in privacy compliance. Contact information is limited to forms without direct emails or phone numbers, which may impact user trust. Overall, the website demonstrates a solid business and technical foundation but should improve privacy compliance and security best practices to enhance trust and regulatory adherence.

Scanned

NIS2 and GDPR posture

GDPR outside view
70/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching juphy.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
15
Email security
70
DNS health
80
Network security
100
GDPR outside view
70
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Juphy operates in the e-commerce SaaS sector, focusing on AI-driven sales assistance for Shopify stores. Their business model is subscription-based SaaS, targeting small to medium-sized e-commerce merchants. The company leverages case studies and testimonials to build credibility and attract customers. Their market position is specialized, addressing a growing demand for AI automation in customer service and sales. The absence of direct contact details suggests a digital-first customer engagement approach. The use of integrations like Shopify and Google Calendar indicates a connected ecosystem. Growth indicators include active marketing tools and analytics, but the lack of explicit privacy and security policies may pose challenges in highly regulated markets.

Security posture

The website exhibits a moderate security maturity level with HTTPS enforced and domain locking in place. The absence of DNSSEC and security headers such as Content-Security-Policy and X-Frame-Options represents areas for improvement. No exposed sensitive data or vulnerable libraries were detected in the provided content. Forms appear to have client-side validation but lack visible advanced protections like CAPTCHA or explicit secure submission notices. The lack of incident response contacts or vulnerability disclosure policies indicates limited preparedness for security incidents. Compliance with GDPR and other privacy regulations is not evident due to missing privacy and cookie policies. Overall, the security posture is adequate for a small SaaS provider but requires enhancements to meet best practices and regulatory expectations.

Recommendations

  1. Implement and publish a comprehensive privacy policy and cookie policy with GDPR compliance details.
  2. Enable DNSSEC on the domain to improve DNS security.
  3. Add security headers including Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  4. Provide explicit incident response and vulnerability disclosure contact information.
  5. Enhance form security with CAPTCHA or other bot mitigation techniques.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Juphy
Description
Juphy helps businesses streamline customer communication and boost satisfaction with a 24/7 AI sales agent tailored for Shopify stores.
Key services
AI Sales Assistant, Customer Communication Streamlining, Customer Satisfaction Enhancement
Content quality
good
Branding
consistent

Technology

Stack
Webflow, Google Fonts, Cloudflare DNS, Google Tag Manager, Microsoft Clarity, Intercom
Frameworks
Webflow
Platforms
Shopify (integration)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • Use of Cloudflare DNS
  • Client-side form validation

Analytics and tracking

Services
Microsoft Clarity, Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Microsoft Clarity, Google Analytics (via Google Tag Manager)
Marketing tools
Intercom
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is a professional SaaS offering AI sales assistant services for Shopify stores.
  2. No explicit privacy, cookie, or terms of service policies found on the homepage HTML content.
  3. Contact information is primarily via forms; no direct emails or phone numbers found.
  4. Use of modern web technologies and analytics tools is evident.
  5. Security posture is good but can be improved with additional headers and DNSSEC.
  6. No signs of WAF or content blocking detected.
Technical notes

Notes

The website is built using Webflow CMS, hosted on Webflow infrastructure with Cloudflare DNS services. It uses Google Fonts for typography and integrates analytics via Google Tag Manager and Microsoft Clarity. Customer engagement is facilitated through Intercom chat widget. The site is mobile responsive and SEO optimized with proper meta tags and Open Graph data. Performance is moderate, with asynchronous loading of scripts and optimized images. Accessibility is basic, with scope for improvement in ARIA roles and keyboard navigation. The technical stack is modern and suitable for the business model but could benefit from enhanced security configurations and privacy compliance implementations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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