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Security report for jtl-software.de

JTL-Software GmbH · E-commerce · Germany

Medium risk. 4 critical or high findings in GDPR outside view and DNS health.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

JTL-Software GmbH is a leading provider of ERP and e-commerce software solutions in the German-speaking market, serving over 50,000 online retailers. Their comprehensive product suite includes ERP systems, online shop platforms, warehouse management, marketplace integration, and middleware, supported by a strong partner and community ecosystem. Technically, the website is built on WordPress with modern SEO and marketing tools, but suffers from a critical lack of valid SSL/TLS configuration, impacting security and user trust. The company demonstrates a mature approach to privacy and consent management, complying with GDPR and providing detailed cookie and tracking disclosures. However, the slow website performance and missing HTTPS are significant risks that should be addressed promptly.

Scanned

This is an earlier scan of jtl-software.de. View the latest report

NIS2 and GDPR posture

GDPR outside view
18/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Weak SPF Policy

      SPF record has permissive policy allowing any server to send email

      What to do: Use -all or ~all qualifier for better email security

Need hands-on remediation? Email guard@offseq.com

Keep watching jtl-software.de

This scan found 18 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
90
Email security
70
DNS health
65
Network security
100
GDPR outside view
18
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention jtl-software.de, from OffSeq Breach.

Total records
1,572
Employees
0
Customers
1,571
Third parties
1
Weak passwords
10%

25 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for jtl-software.de.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

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Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

JTL-Software GmbH operates in the e-commerce sector with a strong focus on ERP and multichannel sales solutions. Their business model revolves around providing free and paid software editions, extensions, and partner services, targeting online retailers of various sizes. The company has a large workforce and a well-established market position, supported by multiple subsidiaries offering complementary services such as customer service, financial accounting, and tax solutions. Their extensive use of marketing and analytics tools indicates a data-driven growth strategy and active engagement with their user base. The presence of numerous awards and a high ProvenExpert rating reinforces their market credibility.

Security posture

The current security posture of the JTL-Software GmbH website is moderate but with critical gaps. While SPF and DMARC records are configured, DNSSEC and CAA are absent, reducing DNS security. The lack of a valid SSL certificate and disabled TLS protocols expose users to potential interception and trust issues. No HSTS or OCSP stapling is implemented, and session resumption is disabled, indicating outdated SSL practices. The company maintains GDPR-compliant privacy and cookie policies with explicit consent mechanisms and detailed third-party disclosures. Incident response and security policy documentation are not publicly found, suggesting room for improvement in transparency and readiness.

Recommendations

  1. Obtain and deploy a valid SSL/TLS certificate to enable HTTPS and secure user connections.
  2. Enable modern TLS protocols (TLS 1.2 and TLS 1.3) and disable deprecated versions to enhance encryption strength.
  3. Implement HTTP Strict Transport Security (HSTS) with includeSubDomains and preload to enforce secure connections.
  4. Publish a clear security policy and incident response plan accessible to users and partners.
  5. Enhance DNS security by enabling DNSSEC and adding CAA records to restrict certificate issuance.
Technical notes

Notes

The website is powered by WordPress CMS with Yoast SEO Premium plugin, Bootstrap framework, and jQuery library. It integrates Bitrix24 CRM forms for lead capture and uses Swiper.js for sliders. Hosting is provided by Hetzner, inferred from DNS SOA records. Performance is slow with a load time of over 15 seconds and a high number of resources (177). Mobile optimization and accessibility are good, with responsive design and lazy loading of images. SEO is well-optimized with comprehensive metadata, Open Graph tags, and JSON-LD structured data. The technical stack is modern but requires SSL/TLS improvements to meet current security standards.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 81/100 +5Low27 findingsView report
  2. 76/100Low29 findingsView report
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