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Security report for jtl-software.com

JTL-Software GmbH · E-commerce · Germany

Low risk. 2 critical or high findings in GDPR outside view.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

JTL-Software GmbH is a leading German provider of ERP and E-Commerce software solutions tailored for online retailers. With a strong market presence in the DACH region and over 50,000 customers, JTL offers a comprehensive ecosystem including ERP systems, online shop platforms, warehouse management, marketplace integration, and middleware services. Their product suite is supported by a robust partner network and community engagement, positioning them as a key player in the e-commerce software industry. Technically, the website is built on WordPress with modern frameworks like Bootstrap and integrates multiple analytics and marketing tools such as Google Analytics, Matomo, Microsoft Clarity, and various advertising pixels. However, the absence of a valid SSL certificate and lack of modern TLS protocols represent significant security weaknesses that could impact user trust and data protection. From a security standpoint, while DNS configurations like SPF and DMARC are properly set, the website lacks critical HTTPS security features including HSTS, OCSP stapling, and certificate transparency compliance. No explicit security or incident response policies are published, which could be a compliance gap. The site implements a comprehensive cookie consent mechanism aligned with GDPR requirements, reflecting good privacy practices. Overall, JTL-Software GmbH demonstrates strong business maturity and digital presence but must urgently address its SSL/TLS security posture to safeguard user data and maintain trust. Strategic improvements in security policies and incident response readiness are recommended to align with industry best practices and regulatory compliance.

Scanned

This is an earlier scan of jtl-software.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
43/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching jtl-software.com

This scan found 11 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
90
Email security
50
DNS health
85
Network security
100
GDPR outside view
43
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

JTL-Software GmbH operates in the e-commerce software sector, focusing on ERP and integrated online shop solutions. Their competitive advantage lies in offering an all-in-one ecosystem that supports multichannel sales, warehouse logistics, and marketplace connectivity. Revenue streams likely include software licenses, cloud hosting, extensions, and professional services. The target customers are online retailers ranging from startups to large enterprises in the DACH region. The company fosters growth through a strong partner ecosystem, community forums, and continuous product innovation. Their strategic positioning as a community-driven and customer-centric provider enhances market penetration and customer loyalty.

Security posture

The current security maturity of JTL-Software GmbH's website is moderate to low due to critical SSL/TLS deficiencies. The lack of a valid SSL certificate and absence of modern TLS protocols expose users to potential data interception risks. DNS security practices such as SPF and DMARC are correctly implemented, reducing email spoofing risks. The cookie consent framework is comprehensive and GDPR-compliant, indicating awareness of privacy regulations. However, the absence of published security policies and incident response contacts suggests limited transparency and preparedness for security incidents. Enhancing HTTPS security, publishing security policies, and establishing incident response channels would significantly improve their security posture.

Recommendations

  1. Immediately install and maintain a valid SSL/TLS certificate supporting TLS 1.2 or TLS 1.3 to secure all website traffic.
  2. Enable HTTP Strict Transport Security (HSTS) with includeSubDomains and preload directives to enforce HTTPS usage.
  3. Correct and define valid CAA DNS records to restrict certificate issuance to authorized CAs.
  4. Implement OCSP stapling to improve certificate revocation checking performance and reliability.
  5. Publish a clear security policy and incident response contact information on the website to enhance transparency and compliance.
  6. Review and strengthen DMARC policy from 'none' to 'quarantine' or 'reject' to better protect against email spoofing.
  7. Regularly audit third-party scripts and tracking tools to ensure compliance with privacy regulations and minimize user tracking.
Technical notes

Notes

The website is built on WordPress CMS with Bootstrap framework and uses jQuery and Swiper.js for UI components. It integrates Bitrix24 CRM forms for lead capture and employs multiple analytics and marketing technologies including Google Tag Manager, Google Analytics, Matomo, Microsoft Clarity, Facebook Pixel, LinkedIn Insight Tag, and Google reCAPTCHA. The site uses CDN for fonts and images. Performance is slow with a load time of over 14 seconds and a large number of resources (190). Mobile optimization and SEO are excellent, with comprehensive metadata and structured data (JSON-LD). Hosting provider is not explicitly identified but DNS points to a dedicated IP. The site lacks modern SSL/TLS security, which is a critical technical risk. There is a strong emphasis on user consent and privacy compliance through detailed cookie consent mechanisms.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 80/100Low27 findingsView report
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