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Security report for jjcustomerconnect.com

Johnson & Johnson Health Care System Inc. · Healthcare · N/a

Medium risk. 4 critical or high findings in GDPR outside view and SSL/TLS.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

The website 'J&J Customer Connect' serves as an order management tool designed specifically for Johnson & Johnson's direct customers and distributors. It provides a search interface to identify markets that have opted into this service, facilitating order placement and management within the healthcare sector. The site is branded consistently with Johnson & Johnson's corporate identity and appears to be an enterprise-level internal or partner-facing platform. Technically, the website employs a traditional web stack including jQuery, Bootstrap, DataTables, and other UI libraries to deliver a responsive and functional user experience. The site is moderately optimized for mobile devices and has a basic but clear structure. However, there is no evidence of advanced CMS usage or modern frameworks beyond Bootstrap and jQuery. Hosting appears to be managed internally or via specialized DNS providers aligned with Johnson & Johnson. From a security perspective, the domain is registered with appropriate protections such as clientTransferProhibited status, but lacks DNSSEC and visible security headers. There is no HTTPS confirmation in the provided data, and no privacy or cookie policies are present, indicating gaps in compliance and security best practices. No contact or incident response information is provided, limiting transparency and user trust. Overall, the website is functional and credible as a business tool but requires improvements in security posture, privacy compliance, and transparency to meet enterprise standards fully. Strategic enhancements in these areas would reduce risk and improve user confidence.

Scanned

This is an earlier scan of jjcustomerconnect.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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  • TLS certificates and expiry
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  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
70
Email security
60
DNS health
75
Network security
100
GDPR outside view
50
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention jjcustomerconnect.com, from OffSeq Breach.

Total records
235
Employees
0
Customers
235
Third parties
0
Weak passwords
9%

24 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for jjcustomerconnect.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

J&J Customer Connect operates as a B2B order management platform within the healthcare industry, targeting Johnson & Johnson's direct customers and distributors. Its market position is as a specialized service tool supporting order processing and market opt-in verification. The business model focuses on facilitating efficient supply chain and order management for a large enterprise. The platform leverages partnerships internally within Johnson & Johnson's ecosystem, as indicated by DNS and branding. Growth indicators are not explicit, but the domain age and enterprise backing suggest stability. The absence of public contact or marketing channels implies a controlled, internal or partner-limited audience.

Security posture

The current security posture shows moderate maturity with domain registration protections and controlled DNS infrastructure. However, the lack of DNSSEC, absence of visible security headers, and missing HTTPS confirmation are notable vulnerabilities. The absence of privacy and cookie policies indicates compliance gaps, particularly with GDPR and related regulations. No incident response or vulnerability disclosure information is available, which could hinder timely security issue management. The platform would benefit from implementing modern security headers, enabling DNSSEC, and publishing clear privacy and security policies to enhance trust and compliance.

Recommendations

  1. Enable DNSSEC on the domain to protect against DNS spoofing and improve DNS security.
  2. Ensure HTTPS is properly configured and enforced site-wide with strong TLS settings.
  3. Implement and publish comprehensive privacy and cookie policies to meet GDPR and other privacy regulations.
  4. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to harden the site against common web attacks.
  5. Provide clear contact information and incident response channels to improve transparency and user trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Johnson & Johnson Health Care System Inc.
Description
J&J Customer Connect is an Order Management tool for Johnson & Johnson direct customers and distributors to search for markets that have opted in for this service.
Key services
Order management, Market search for service opt-in
Content quality
basic
Branding
consistent

Technology

Stack
jQuery 1.12.4, Bootstrap, DataTables, Bootstrap Datepicker, Bootstrap Select, Swiper, Font Awesome
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
50/100
Good practices seen
  • Domain status clientTransferProhibited to prevent unauthorized transfers

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Transparency
poor

Site quality

Design
basic
User experience
basic
Content relevance
good
Navigation
basic
Professionalism
basic
Trustworthiness
moderate

Key observations

  1. No privacy, cookie, or terms of service policies found on the page.
  2. No contact emails, phone numbers, or social media links present in the HTML content.
  3. Site uses multiple CSS and JS libraries for UI and functionality.
  4. Site content is minimal but functional for its purpose as a market search tool.
  5. No forms collecting personal data except a single search input field without submission.
  6. No visible analytics or tracking scripts detected.
  7. No security headers visible in HTML; actual HTTP headers unknown.
  8. No explicit security or incident response information provided.
  9. Branding consistent with Johnson & Johnson corporate identity.
Technical notes

Notes

The website uses a classic web technology stack centered around jQuery and Bootstrap, supplemented by DataTables and other UI libraries for enhanced user interaction. The site is moderately optimized for mobile devices and has a basic but functional design. Hosting and DNS are managed through a combination of NS1 and Johnson & Johnson internal DNS servers, indicating enterprise-grade infrastructure. However, the absence of modern frameworks or CMS platforms suggests potential technical debt and opportunities for modernization. Performance appears moderate, with no explicit indicators of slow loading but also no advanced optimization techniques detected. Accessibility and SEO optimizations are basic, with room for improvement.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 71/100Medium29 findingsView report
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