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Security report for jjcustomerconnect.com

Johnson & Johnson Health Care System Inc. · Healthcare · N/a

Medium risk. 5 critical or high findings in GDPR outside view and SSL/TLS.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

Johnson & Johnson Customer Connect is a specialized order management platform designed for Johnson & Johnson's direct customers and distributors. The website serves as a portal to search for markets that have opted into this service, facilitating streamlined order processing within the healthcare sector. The platform is clearly targeted at B2B users within the Johnson & Johnson ecosystem, reflecting an enterprise-grade business model supported by a well-established parent company. Technically, the website employs a traditional web stack including Bootstrap for responsive design, jQuery for interactivity, and several UI enhancement libraries such as DataTables and Swiper. The site demonstrates basic mobile optimization and a moderate performance profile. However, there is no evidence of advanced CMS or analytics integration, suggesting a focused, internal-use application rather than a public-facing marketing site. From a security perspective, the domain is registered with appropriate safeguards such as clientTransferProhibited status and uses DNS servers consistent with Johnson & Johnson's infrastructure. However, the absence of visible HTTPS confirmation, security headers, and privacy or cookie policies indicates room for improvement in security posture and compliance. No contact or incident response information is publicly available, which may limit transparency and user trust. Overall, the website is functional and consistent with its business purpose but lacks several modern security and privacy best practices. Strategic improvements in HTTPS deployment, security headers, and policy disclosures would enhance trust and compliance, supporting the platform's role within a global healthcare enterprise.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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Keep watching jjcustomerconnect.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
70
Email security
70
DNS health
80
Network security
100
GDPR outside view
50
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention jjcustomerconnect.com, from OffSeq Breach.

Total records
235
Employees
0
Customers
235
Third parties
0
Weak passwords
9%

24 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for jjcustomerconnect.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The website positions itself as a critical B2B tool within Johnson & Johnson's healthcare supply chain, focusing on order management for direct customers and distributors. Its market positioning is niche and enterprise-focused, leveraging the strong brand equity of Johnson & Johnson. The business model centers on facilitating order processing and market opt-in visibility, likely contributing to operational efficiency and customer service. The absence of public marketing or sales content suggests the platform is intended for existing partners rather than new customer acquisition. The domain's age and DNS infrastructure reinforce the legitimacy and stability of the service. No evident partnerships or subsidiaries are linked through the domain, indicating a tightly controlled ecosystem. Growth indicators are not visible from the site content, but the platform supports a large enterprise's internal operations.

Security posture

The current security posture is moderate but incomplete. The domain registration includes clientTransferProhibited status, which is a positive control against unauthorized domain transfers. DNS servers align with corporate infrastructure, enhancing trust. However, the lack of HTTPS confirmation in the provided data is a critical gap, as secure transport is mandatory for protecting user data. No security headers such as Content-Security-Policy or X-Frame-Options are detected, which could expose the site to common web vulnerabilities. The absence of privacy and cookie policies indicates potential compliance gaps with GDPR and other data protection regulations. No incident response or vulnerability disclosure information is available, limiting transparency. Overall, the site would benefit from implementing HTTPS, security headers, and formal privacy and security policies to elevate its security maturity.

Recommendations

  1. Implement HTTPS with a valid TLS certificate to secure all communications.
  2. Add essential security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  3. Publish comprehensive privacy and cookie policies to improve GDPR and global privacy compliance.
  4. Provide clear contact information and incident response channels for security and support inquiries.
  5. Enable DNSSEC to enhance domain name system security and prevent spoofing.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Johnson & Johnson Health Care System Inc.
Description
J&J Customer Connect is an Order Management tool for Johnson & Johnson direct customers and distributors to search for markets that have opted in for this service.
Key services
Order management, Market search for service opt-in
Content quality
basic
Branding
consistent

Technology

Stack
HTML5, CSS3, Bootstrap, jQuery, DataTables, Swiper, Font Awesome, JavaScript
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
40/100
Good practices seen
  • Domain status clientTransferProhibited to prevent unauthorized transfer

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Transparency
poor

Site quality

Design
basic
User experience
basic
Content relevance
basic
Navigation
basic
Professionalism
basic
Trustworthiness
moderate

Key observations

  1. Website is an internal or partner-facing order management tool for Johnson & Johnson customers and distributors.
  2. No public privacy, cookie, or terms of service policies found on the landing page.
  3. No contact emails, phone numbers, or social media links publicly visible.
  4. Uses multiple CSS and JS libraries for UI and functionality, including Bootstrap and jQuery.
  5. No analytics or advertising scripts detected.
  6. No security headers or HTTPS status available from provided data.
  7. WHOIS data shows domain is well maintained with clientTransferProhibited status.
  8. Content is minimal but functional for intended audience.
Technical notes

Notes

The website uses a classic front-end technology stack with Bootstrap for responsive design and jQuery for DOM manipulation. Additional libraries such as DataTables and Swiper enhance UI functionality. The site is structured with multiple CSS files targeting different device types, indicating attention to mobile optimization. However, no modern CMS or backend technologies are evident from the HTML content. Hosting details are not explicit but DNS servers suggest corporate hosting or managed DNS services. Performance is moderate with no explicit optimization indicators. Accessibility features are basic, with no ARIA roles or landmarks detected. SEO optimization is minimal, lacking meta description or Open Graph tags. The technical debt appears low but modernization opportunities exist, especially in security and privacy implementations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 72/100Medium29 findingsView report
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