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Security report for jd.com

京东JD.com · E-commerce · China

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

67/100

Risk levelMedium

0–100, higher is better. How it is calculated

JD.com's global subdomain 'global.jd.com' serves as a professional and comprehensive e-commerce platform targeting international customers. The site offers a wide range of products from numerous global brands, including electronics, apparel, home goods, and more, with support for international payment methods and shipping to over 200 countries and regions. The platform is positioned as a large enterprise with a strong market presence in China and expanding global reach. Technically, the website employs modern web technologies including React and jQuery, with custom JavaScript libraries for security and performance. The site is mobile-optimized and provides a good user experience with clear navigation and professional design. However, some accessibility features and security headers could be improved to enhance compliance and security posture. From a security perspective, the site enforces HTTPS and uses secure libraries, but lacks explicit security headers and published incident response or vulnerability disclosure policies. No critical vulnerabilities or exposed sensitive data were detected. The WHOIS data for the subdomain is unavailable, which is typical for subdomains, but the parent domain jd.com is well-established and trustworthy. Overall, the site is a secure, professional, and credible e-commerce platform with room for improvement in privacy compliance and security best practices. Strategic recommendations include implementing cookie consent mechanisms, adding security headers, publishing security policies, and enhancing accessibility to maintain trust and compliance in global markets.

Scanned

This is an earlier scan of jd.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching jd.com

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
25
Email security
77
DNS health
80
Network security
100
GDPR outside view
53
Average
67

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

JD.com is a leading Chinese e-commerce giant with a diversified business model focused on online retail and marketplace services. The global.jd.com subdomain extends its reach internationally, targeting consumers in Asia-Pacific, North America, and other regions. The company leverages a vast network of suppliers and logistics capabilities to offer competitive pricing and fast delivery. JD.com's competitive advantages include strong brand recognition, extensive product variety, and integrated payment and shipping solutions. The platform supports multiple marketing and affiliate programs to drive sales and customer engagement. Growth indicators include expanding international presence and mobile app adoption. Partnerships with payment processors and cloud service providers strengthen its ecosystem and operational resilience.

Security posture

The security posture of global.jd.com is solid with mandatory HTTPS encryption and use of secure JavaScript libraries. However, the absence of key security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options reduces defense-in-depth. No public security policy or incident response contact information is available, which limits transparency and readiness communication. The site does not publish a vulnerability disclosure program or security.txt file, which are best practices for mature security programs. No signs of malware, phishing, or data leakage were found. Overall, the security maturity is good but could be enhanced by adopting additional security controls and transparency measures.

Recommendations

  1. Implement comprehensive security headers including CSP, HSTS, and X-Frame-Options to mitigate common web attacks.
  2. Deploy a clear cookie consent banner and privacy controls to improve GDPR and global privacy compliance.
  3. Publish a formal security policy and incident response contact information to increase transparency and trust.
  4. Establish a vulnerability disclosure program and security.txt file to engage with security researchers and improve security posture.
  5. Enhance accessibility features to comply with international standards and improve user experience for all users.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
京东JD.com
Description
京东全球版-专业的综合网上购物商城，为您提供正品低价的购物选择、优质便捷的服务体验。商品来自全球数十万品牌商家，囊括家电、手机、计算机、服装、居家、母婴、美妆、个护、食品等丰富品类，满足各种购物需求。香港的用户支持自提、京东集运和国际卡支付，现时已覆盖香港、澳门、台湾、新加坡、马来西亚、美国、加拿大、澳大利亚、新西兰和日本等海外200多个国家和地区。
Key services
Online shopping, International shipping, Payment processing, Customer service
Content quality
good
Branding
consistent

Technology

Stack
React, jQuery, JavaScript, SHA256 library, Custom JD scripts
Frameworks
React
Platforms
Web desktop, Mobile apps (iOS, Android)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of security JS libraries

Analytics and tracking

Services
JD internal analytics
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
JD internal tracking scripts
Marketing tools
京东社区, 营销中心
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a major e-commerce platform targeting global customers.
  2. Content is professional and well structured.
  3. No signs of phishing or malware.
  4. No explicit privacy or cookie consent banners detected.
  5. WHOIS data unavailable for subdomain but consistent with parent domain jd.com.
  6. Multiple official certifications and government licenses displayed.
  7. Mobile apps and social media presence supported.
  8. No security.txt or vulnerability disclosure found.
Technical notes

Notes

The website uses a modern front-end stack with React and jQuery, supported by custom JD.com JavaScript libraries for security and performance. The site loads multiple external scripts from JD domains and content delivery networks, indicating a distributed infrastructure. Mobile optimization is good with dedicated mobile apps and responsive design elements. SEO is supported by meta tags and structured content. Performance is moderate, with potential improvements in script loading and caching. No CMS detected, likely a custom-built platform. Hosting provider details are not explicit but likely managed by JD.com's infrastructure. Technical risks include lack of security headers and limited accessibility features, which could impact compliance and security resilience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 67/100Medium31 findingsView report
  2. 67/100Medium25 findingsView report
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