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Security report for isongrp.com

iSON Group · Technology · N/a

Medium risk. 4 critical or high findings in GDPR outside view.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

iSON Group is a large ICT conglomerate specializing in customer experience services, IT systems integration, digital business incubation, infrastructure services, healthcare, and CSR initiatives. The company operates primarily in Africa, UAE, and India, serving major global corporations with a workforce of approximately 18,000 employees across 22 countries. Their diversified business units include iSON Xperiences, iSON Technologies, iSON Innovation, iSON Tower, iSON Health, and iSON Foundation. Technically, the website employs modern frontend technologies such as Bootstrap, jQuery, and Google Fonts, hosted on a GoDaddy-secured server with HTTPS enabled. The site is mobile responsive and well-structured, though accessibility features are basic. Google Analytics is used for user tracking, but privacy and cookie policies are absent, indicating compliance gaps. From a security perspective, the site benefits from HTTPS and uses validated external libraries, but lacks security headers and published security or incident response policies. No vulnerabilities or exposed sensitive data were detected in the HTML content. The domain uses privacy protection for WHOIS data, which is common and justified for this sector. Overall, the website is professional and credible but requires improvements in privacy compliance and security transparency to enhance trust and regulatory adherence.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, Twitter, LinkedIn, Cloudflare, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching isongrp.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
87
Security headers
85
Email security
65
DNS health
70
Network security
100
GDPR outside view
35
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

iSON Group holds a strong market position as a leading customer experience and ICT service provider in Africa, UAE, and India. Their business model focuses on B2B services across multiple sectors including technology, telecommunications, healthcare, and non-profit CSR activities. The company targets large enterprises and multinational corporations, leveraging a global workforce and multiple subsidiaries to deliver comprehensive solutions. Their growth is supported by diversified revenue streams from customer experience management, IT services, infrastructure projects, healthcare, and social initiatives. The presence of dedicated domains for subsidiaries indicates a structured partnership ecosystem and operational maturity.

Security posture

The current security posture of iSON Group's website is moderate to good. HTTPS is properly implemented, ensuring encrypted communications. However, the absence of key security headers such as Content-Security-Policy and X-Frame-Options reduces protection against common web attacks. No incident response or security policy pages are published, limiting transparency and preparedness communication. The use of third-party libraries appears safe, but ongoing vulnerability management is recommended. Privacy compliance is weak due to missing privacy and cookie policies, which could expose the company to regulatory risks, especially under GDPR. Overall, the security culture appears nascent with room for improvement in formalizing policies and enhancing technical defenses.

Recommendations

  1. Implement and publish a comprehensive privacy policy and cookie consent mechanism to improve GDPR compliance.
  2. Add security headers like Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to strengthen web security.
  3. Develop and publish an incident response policy and provide dedicated security contact channels.
  4. Regularly audit and update third-party libraries to mitigate vulnerabilities.
  5. Enhance accessibility features and SEO optimization to improve user experience and discoverability.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
iSON Group
Description
iSON Group is a leading ICT group in MEA with decade-long experience delivering customer experience services across multiple sectors including computer technology, unified communications, telecommunications, financial services, and healthcare. They serve FTSE100, S&P500, and CAC 40 companies with a global workforce and presence.
Key services
Customer Experience Services, IT Systems Integration and Managed Services, Digital Business Incubation and Investment, Infrastructure Design and Project Management, Healthcare Services, Corporate Social Responsibility
Content quality
good
Branding
consistent

Technology

Stack
Bootstrap, jQuery, Google Fonts (Roboto), AOS (Animate On Scroll), Swiper, Glightbox, Isotope, PHP Email Form Validation
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
80/100
Good practices seen
  • HTTPS enabled
  • No exposed sensitive data in HTML
  • Use of validated external libraries

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
poor

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is professionally designed with clear navigation and mobile responsiveness.
  2. No privacy or cookie policies found, indicating compliance gaps.
  3. Contact information limited to a general info email; no phone or physical address explicitly provided.
  4. Multiple business units with dedicated domains linked from main site.
  5. No visible forms on main page; contact via email link only.
  6. Use of modern frontend libraries and Google Analytics for tracking.
  7. No explicit security or incident response policies published.
  8. WHOIS data is privacy protected, common for this sector.
Technical notes

Notes

The website uses a modern and widely adopted technology stack including Bootstrap for responsive design, jQuery for DOM manipulation, and Google Fonts for typography. Hosting is provided by secureserver.net (GoDaddy), ensuring reliable infrastructure with HTTPS enabled. Performance is moderate with room for optimization. The site is mobile optimized and has clear navigation. However, accessibility features are basic and SEO meta tags are minimal, lacking description and keywords. There is no detected CMS, suggesting a custom or static site. Technical risks include missing security headers and lack of formal privacy and security policies which could impact compliance and trust.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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