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Security report for incognito.com

Incognito Software Systems Inc. · Telecommunications · Canada

Medium risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

64/100

Risk levelMedium

0–100, higher is better. How it is calculated

Incognito Software Systems Inc. is a well-established telecommunications software company specializing in OSS solutions for broadband management. With over 30 years of experience, the company offers a comprehensive suite of products and services including device management platforms, service activation, firmware management, and network analytics. Their market position is strong, supported by a global customer base and industry recognition. The website reflects a mature digital presence with multi-language support and professional branding. Technically, the site is built on HubSpot CMS with modern JavaScript libraries and integrates multiple analytics and marketing tools, ensuring good performance and user experience. Security posture is solid with HTTPS and cookie consent mechanisms, though explicit security policies and vulnerability disclosures are absent. Overall, the domain registration details align well with the business claims, indicating high legitimacy and trustworthiness.

Scanned

NIS2 and GDPR posture

GDPR outside view
43/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

Need hands-on remediation? Email guard@offseq.com

Keep watching incognito.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
70
Email security
85
DNS health
85
Network security
100
GDPR outside view
43
Average
64

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Incognito targets broadband service providers and network operators globally, offering B2B software and managed services that streamline network operations and enhance customer experiences. Their competitive advantage lies in deep OSS expertise, multi-technology support (fiber, cable, fixed wireless), and integration with industry standards like TR-069 and TR-369. Revenue streams likely include software licensing, managed services, and professional services. The company maintains strategic partnerships with industry bodies and technology firms, enhancing its market reach. Growth indicators include recent certifications and participation in industry events. The website content and structure support lead generation and customer engagement effectively.

Security posture

The website demonstrates a good security maturity level with enforced HTTPS, cookie consent aligned with GDPR, and no visible exposure of sensitive data. However, the absence of explicit security policies, incident response contacts, and vulnerability disclosure mechanisms suggests room for improvement in transparency and readiness. No vulnerable libraries or insecure scripts were detected. The use of HubSpot's secure platform adds to the baseline security. Overall, the security posture is adequate for a corporate website but could be enhanced by publishing dedicated security documentation and contacts.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency and trust.
  2. Implement and publicly disclose a vulnerability disclosure program or security.txt file.
  3. Add standard security HTTP headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  4. Include contact information for a Data Protection Officer or security team to comply with privacy regulations.
  5. Regularly review and update third-party scripts and libraries to mitigate potential vulnerabilities.

Contact details published on the site

Addresses
Legal name
Incognito Software Systems Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Incognito Software Systems Inc.
Description
Incognito Software Systems provides automated OSS broadband management solutions that enhance next-gen broadband experiences over fiber, cable, fixed wireless, and beyond.
Key services
Broadband Command Center, TR-069 Auto Configuration Server, TR-369 User Services Platform, Service Activation Center, Firmware Management, IP Address Management, Monetization and Analytics
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, HubSpot CMS, Swiper.js, Google Tag Manager, Google Analytics 4, Facebook Pixel, LinkedIn Insight Tag, HubSpot Analytics
Frameworks
HubSpot CMS
Platforms
HubSpot
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Consent management for cookies
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics 4, HubSpot Analytics, LinkedIn Insight Tag
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Facebook Ads
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Google Analytics 4
Marketing tools
HubSpot Marketing
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured
  2. Content is comprehensive and relevant to telecommunications OSS solutions
  3. Multiple language options available indicating global reach
  4. Strong presence of customer logos and industry awards
  5. Use of HubSpot CMS and marketing automation tools
  6. Cookie consent banner present and GDPR compliance indicated
  7. No visible security policy or incident response information
  8. No phone numbers explicitly listed on homepage or footer
  9. Contact email info@incognito.com clearly provided
  10. Social media presence on X (Twitter), LinkedIn, YouTube
Technical notes

Notes

The website is hosted on HubSpot CMS, leveraging modern JavaScript libraries like Swiper.js for UI components and integrates multiple marketing and analytics tools including Google Analytics 4, Facebook Pixel, and LinkedIn Insight Tag. The site is mobile-optimized with responsive design and accessibility considerations. Performance is fast with asynchronous script loading and CDN usage. The technical stack is modern and well-maintained, supporting a professional user experience. Opportunities exist to enhance security headers and implement more explicit privacy and security controls. The technical infrastructure supports the business goals effectively with minimal technical debt observed.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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