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Security report for hubicus.com

Hubicus · Technology · France

High risk. 6 critical or high findings in Network security, GDPR outside view and 1 other check.

Security score

49/100

Risk levelHigh

0–100, higher is better. How it is calculated

Hubicus is a French technology company specializing in AI-augmented Quality Monitoring solutions designed to enhance customer relationship management and service excellence. The platform targets enterprises across sectors such as insurance, banking, energy, telecommunications, transport, and BPO, offering automated evaluations, sentiment analysis, and integrated ecosystem connectivity. The website demonstrates a high level of digital maturity with a professional WordPress-based infrastructure, use of privacy-respecting analytics (Matomo), and comprehensive cookie consent mechanisms. Security posture is strong with HTTPS enforced and no exposed sensitive data, though some security headers and explicit policies are missing. The absence of WHOIS registration data introduces uncertainty regarding domain legitimacy, which slightly impacts business credibility. Overall, the site is well-designed, user-friendly, and compliant with GDPR, supporting a medium-sized enterprise with a solid market position and active community engagement.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • Critical

      Critical Service Exposed: MySQL

      Port 3306 (MySQL) is publicly accessible - MySQL - Database server

      What to do: Immediately restrict access to MySQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
    • Critical

      Critical Service Exposed: PostgreSQL

      Port 5432 (PostgreSQL) is publicly accessible - PostgreSQL - Database server

      What to do: Immediately restrict access to PostgreSQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      Third-party services without privacy policy

      Detected services: LinkedIn

      What to do: Document all third-party data sharing in your privacy policy

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching hubicus.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
95
Email security
85
DNS health
85
Network security
0
GDPR outside view
65
Average
65
After the cap
49

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet · found on this site
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Hubicus positions itself as a key player in the quality monitoring SaaS market, leveraging AI to provide actionable insights for client relationship improvement. Its business model revolves around subscription-based software services with a focus on customization and integration with existing business tools. The company benefits from a strong partnership ecosystem and a transparent product roadmap shaped by an active user community. The target customers are medium to large enterprises seeking to elevate customer experience and operational excellence. The website content and branding are consistent and professional, supporting trust and engagement. However, the lack of visible direct contact details and incomplete WHOIS data may pose minor trust challenges for some prospects.

Security posture

The website employs HTTPS and a cookie consent management system, reflecting good security and privacy practices. Use of Matomo analytics indicates a preference for privacy-friendly data collection. However, the absence of key security headers such as Content-Security-Policy and lack of published security or incident response policies are gaps that could be addressed to enhance security maturity. No vulnerabilities or exposed sensitive data were detected in the HTML content. The site lacks a security.txt file or explicit vulnerability disclosure program, which are recommended best practices. Overall, the security posture is solid but could be improved with additional transparency and technical controls.

Recommendations

  1. Implement security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web attacks.
  2. Publish a clear security policy and incident response contact information to improve transparency and readiness.
  3. Conduct regular audits of third-party scripts and dependencies to identify and remediate vulnerabilities.
  4. Enhance form security with anti-bot measures and input validation to prevent abuse.
  5. Consider adding a security.txt file to facilitate responsible vulnerability disclosure and build trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Hubicus
Description
Pilotez la qualité de votre relation client, renforcez l’expertise de vos équipes et garantissez l’excellence de vos prestataires, en un seul outil.
Key services
Quality Monitoring, AI-driven sentiment analysis, Automated evaluations, Integrated ecosystem connectivity, Training plan triggers
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, HubSpot Forms, Matomo Analytics, CookieYes Consent Management, Swiper.js, Three.js
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism implemented
  • No exposed sensitive data in HTML
  • Use of Matomo for privacy-respecting analytics

Analytics and tracking

Services
Matomo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Matomo
Marketing tools
HubSpot Forms
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design
  2. Strong focus on AI-augmented quality monitoring solutions
  3. Comprehensive cookie consent and privacy mechanisms implemented
  4. No direct contact emails or phone numbers found; contact via form only
  5. WHOIS data unavailable, domain registration status uncertain
  6. No explicit security policy or incident response information published
  7. Use of privacy-respecting analytics (Matomo) is a positive indicator
  8. Multiple partner logos and testimonials enhance trustworthiness
Technical notes

Notes

The website is built on WordPress with modern JavaScript libraries such as Three.js and Swiper.js, indicating a contemporary and interactive user experience. HubSpot forms are used for lead capture, integrated with marketing automation. CookieYes manages consent, ensuring GDPR compliance. The site is mobile responsive and optimized for SEO with proper meta tags and structured data (JSON-LD). Performance is moderate, with potential improvements in loading speed by optimizing assets and leveraging caching. Accessibility features are present but could be enhanced further. The lack of hosting provider information limits deeper infrastructure analysis. Overall, the technical implementation supports a professional and scalable digital presence.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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