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Security report for hotelmap.com

HotelMap · Technology · United Kingdom

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

85/100

Risk levelLow

0–100, higher is better. How it is calculated

HotelMap is a UK-based technology company specializing in hotel booking solutions tailored for events such as conferences, exhibitions, and trade shows. The company offers a suite of products including fully managed services for large event organizers and venues, free solutions for smaller events, and advanced room block blending technology. Their platform integrates with event registration systems and provides automated marketing and reporting tools, positioning them as a global leader in event hotel booking technology. The website demonstrates a mature digital presence with professional design, clear navigation, and extensive content supporting their business model. Technically, the site leverages HubSpot CMS and marketing tools, AWS hosting, and integrates analytics and behavioral tracking services like Google Analytics and Hotjar. Security posture is strong with HTTPS, domain transfer protections, and secure form handling, though DNSSEC is not enabled and some security headers could be improved. Privacy compliance is well addressed with clear privacy and cookie policies and GDPR indicators. Overall, the site is trustworthy, professional, and well-optimized for its target audience.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching hotelmap.com

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
80
Email security
87
DNS health
80
Network security
100
GDPR outside view
83
Average
85

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention hotelmap.com, from OffSeq Breach.

No leaked records found

Breach holds no records for hotelmap.com right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.

Monitor on Breach (opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

HotelMap operates in the technology and hospitality sectors, targeting event organizers and venues globally. Their business model combines SaaS licensing with managed services, generating revenue from platform usage and commission reclamation on hotel bookings. The company has a long-established domain (since 2002) and a consistent brand presence. They maintain partnerships, such as with Roomcard, to extend their service offerings. The platform's integration capabilities with major event registration systems and multi-language, multi-currency support indicate a scalable and global approach. Marketing efforts are supported by HubSpot and retargeting pixels, reflecting a mature digital marketing strategy. The company’s focus on compliance, customer service, and live reporting dashboards enhances their competitive advantage in the event technology market.

Security posture

HotelMap exhibits a solid security posture with HTTPS enforced, domain status protections, and secure form implementations using HubSpot. No exposed sensitive data or vulnerable libraries were detected in the HTML content. The use of third-party analytics and marketing scripts is extensive but standard for SaaS platforms. The absence of DNSSEC and some missing security headers (CSP, X-Frame-Options) represent areas for improvement. No incident response or security policy pages were found, which could enhance transparency and preparedness. Overall, the site is secure for users and business operations, with recommendations to strengthen DNS security and HTTP headers.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Implement comprehensive security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  3. Publish a dedicated security policy and incident response information to improve transparency and trust.
  4. Regularly audit and update third-party scripts to mitigate potential vulnerabilities.
  5. Consider adding explicit phone contact details for customer support to improve accessibility.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
HotelMap
Description
HotelMap provides hotel booking technology tailored for conferences, exhibitions, trade shows, congresses, conventions, and business training courses. It offers multiple products including HotelMap Pro, Lite, and Magellan to serve event organizers and venues with hotel booking and commission reclamation services.
Key services
Hotel booking platform for events, Commission reclamation from attendee hotel stays, Integration with event registration systems, Group booking management, Room block blending technology, Automated marketing and reporting
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, HubSpot CMS and forms, Hotjar, Google Analytics (gtag.js), AWS DNS hosting
Frameworks
HubSpot CMS
Platforms
HubSpot, AWS
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited and clientUpdateProhibited domain status
  • No exposed sensitive data in HTML
  • Secure forms with CSRF tokens
  • Use of HubSpot for form handling

Analytics and tracking

Services
Google Analytics, Hotjar, HubSpot Analytics
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
HubSpot Ads, Facebook Ads (via fb.js pixel)
Tracking pixels
LinkedIn Insight Tag, Facebook Pixel, Hotjar
Marketing tools
HubSpot Marketing, Hotjar
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features.
  2. Multiple product offerings clearly described with calls to action for demos and sign-ins.
  3. Use of HubSpot for marketing automation and form handling.
  4. Strong focus on event hotel booking and commission recovery.
  5. No signs of suspicious or malicious content.
  6. Good integration of analytics and marketing tools.
  7. No phone numbers explicitly labeled as company contact found.
  8. Contact primarily via email and forms.
  9. Physical address provided in footer.
  10. Social media presence on LinkedIn only.
Technical notes

Notes

The website is built on HubSpot CMS with extensive use of JavaScript for interactive features and marketing automation. Hosting is via AWS DNS services, ensuring reliable infrastructure. Performance is moderate with asynchronous loading of scripts and preloading of critical CSS and fonts. The site is mobile-optimized with responsive design and accessibility considerations. SEO is supported by proper meta tags and Open Graph data. The technical stack is modern and well-integrated, though some security enhancements are recommended. The use of HubSpot forms and analytics provides robust data collection and marketing capabilities, supporting business growth and customer engagement.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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