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Security report for hilfeportal-missbrauch.de

Unabhängige Bundesbeauftragte gegen sexuellen Missbrauch von Kindern und Jugendlichen · Government · Germany

Medium risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

The Hilfe-Portal Missbrauch is an official German federal government portal operated by the Unabhängige Bundesbeauftragte gegen sexuellen Missbrauch von Kindern und Jugendlichen. It provides comprehensive support, information, and counseling services for victims of sexual abuse, including telephone and online counseling, a searchable database of help offers, and educational content. The portal is well-positioned as a trusted, authoritative resource in the government and non-profit sector, targeting affected individuals, families, and professionals. Technically, the website is built on the TYPO3 CMS platform, leveraging modern web technologies such as Mapbox for geolocation services and Matomo for privacy-focused analytics. The site demonstrates good digital maturity with responsive design, accessibility features, and GDPR-compliant data collection practices. Hosting appears to be managed by a reputable German technical service provider, ensuring data sovereignty and compliance. From a security perspective, the site enforces HTTPS, anonymizes IP addresses in analytics, and uses a consent-based cookie mechanism. However, it lacks publicly visible security policies, incident response contacts, and advanced security headers, which could be improved to enhance trust and compliance. No vulnerabilities or suspicious activities were detected. Overall, the portal scores highly on content quality, privacy compliance, and business credibility, making it a reliable and professional resource. Strategic improvements in security transparency and incident response readiness are recommended to further strengthen its posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
55/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
90
Email security
70
DNS health
60
Network security
100
GDPR outside view
55
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The portal operates as a government-backed non-profit entity focused on sexual abuse prevention and victim support. Its market position is unique and essential within Germany, serving a critical social need. The business model centers on providing free, anonymous, and accessible counseling and information services. Key revenue streams are likely government funding and public resources. The target audience includes victims of sexual abuse, their families, and support professionals. The partnership ecosystem includes related government bodies and specialized counseling services like Schreib-Ollie. Growth indicators include multilingual support and digital service expansion. The portal maintains a strong reputation through official branding and comprehensive content offerings.

Security posture

The website demonstrates a mature security posture with mandatory HTTPS, privacy-respecting analytics, and cookie consent mechanisms. The absence of security policy documentation and incident response contacts is a gap that could affect user trust and regulatory compliance. No exposed sensitive data or vulnerable libraries were found. The site follows GDPR principles effectively. Recommendations include publishing a security policy, adding security headers, and establishing a vulnerability disclosure process to enhance transparency and readiness.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and user protections.
  2. Provide clear incident response contact information for security issues or abuse reports.
  3. Implement and enforce security headers such as Content-Security-Policy and X-Frame-Options.
  4. Establish and publicize a vulnerability disclosure or security.txt file to encourage responsible reporting.
  5. Continue enhancing accessibility and privacy features to maintain high trust and compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Unabhängige Bundesbeauftragte gegen sexuellen Missbrauch von Kindern und Jugendlichen
Description
Das bundesweite Hilfe-Portal Sexueller Missbrauch unterstützt Menschen mit Informationen, Hilfe und Beratung bei sexuellen Übergriffen – online, telefonisch und vor Ort.
Key services
Telefonische Beratung (Hilfe-Telefon Sexueller Missbrauch), Online-Beratung (Schreib-Ollie), Datenbank zur Hilfe-Findung, Informationsangebote und Aufklärung
Content quality
excellent
Branding
consistent

Technology

Stack
TYPO3 CMS, Matomo Analytics, Mapbox GL JS, JavaScript, CSS3, HTML5
Frameworks
TYPO3 CMS
Performance
moderate
Mobile
good
Accessibility
excellent
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with opt-in/out
  • No cookies set without consent
  • IP anonymization in analytics
  • Secure forms with no visible vulnerabilities

Analytics and tracking

Services
Matomo
Tracking level
minimal
Privacy practices
excellent

Advertising

Tracking pixels
Matomo
Transparency
excellent

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professional government portal for sexual abuse support in Germany.
  2. Content is comprehensive, well-structured, and accessible.
  3. Strong privacy and cookie consent mechanisms in place.
  4. No signs of malicious or suspicious activity.
  5. Use of modern CMS TYPO3 and Matomo analytics with privacy focus.
  6. No visible security policy or incident response info published.
  7. No terms of service page found.
  8. Multiple language support available.
  9. Contact options include phone and contact form; no direct emails found.
Technical notes

Notes

The website uses TYPO3 CMS, a robust and widely used open-source content management system, ensuring maintainability and scalability. Integration of Mapbox GL JS provides advanced geolocation search capabilities. Matomo analytics is deployed with privacy-first configurations, including IP anonymization and opt-in consent. The site is mobile-optimized and accessible, with semantic HTML and ARIA attributes. Performance is moderate, with potential for optimization in asset delivery and caching. Hosting by a German technical service provider ensures compliance with data sovereignty laws. No technical debt or deprecated libraries were detected, indicating good maintenance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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