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Security report for hellostore.id

Hellostore · E-commerce · Indonesia

Medium risk. 6 critical or high findings in GDPR outside view and SSL/TLS.

Security score

65/100

Risk levelMedium

0–100, higher is better. How it is calculated

Hellostore is an official Apple authorized reseller operating an e-commerce platform targeting consumers in Indonesia. The website offers a wide range of Apple products including iPhones, iPads, Macs, Apple Watches, and accessories with official warranty and free shipping. The business model focuses on retail sales and distribution of Apple products, positioning itself as a trusted local partner for Apple customers. The site leverages Shopify as its platform, utilizing modern web technologies and a responsive design to provide a good user experience across devices. Technical infrastructure is robust with fast loading times and integration of security features such as HTTPS and hCaptcha for form protection. However, explicit privacy and cookie policies are not found in the provided content, which is a gap in compliance and transparency. Security posture is generally strong but could be improved by adding explicit security headers and publishing a security policy. Overall, the website is professional and trustworthy, with moderate tracking and advertising practices typical for e-commerce sites.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching hellostore.id

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
47
Security headers
75
Email security
70
DNS health
60
Network security
100
GDPR outside view
35
Average
65

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention hellostore.id, from OffSeq Breach.

Total records
105
Employees
0
Customers
105
Third parties
0
Weak passwords
4%

2 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for hellostore.id.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Hellostore operates in the Indonesian e-commerce sector as an official Apple reseller, which gives it a competitive advantage through brand association and authorized warranty services. The business targets tech-savvy consumers seeking genuine Apple products with local support. Revenue streams are primarily from direct product sales and possibly reseller partnerships. The company uses Shopify's ecosystem extensively, indicating a reliance on established e-commerce infrastructure. Marketing efforts include Google Ads and Propeller Ads, with tracking pixels for analytics and retargeting. The absence of visible contact details and policies may affect customer trust and regulatory compliance. The company appears to maintain consistent branding and a clear product catalog, supporting a positive market presence.

Security posture

The website demonstrates a good security baseline with enforced HTTPS, use of hCaptcha to protect forms, and no visible exposure of sensitive data. However, it lacks explicit security headers such as Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options, which are recommended best practices to mitigate common web vulnerabilities. There is no published security policy or incident response contact information, which limits transparency and preparedness for security incidents. No vulnerability disclosures or security.txt files were found, indicating a potential gap in responsible vulnerability management. Overall, the security posture is solid but could be enhanced by adopting additional headers and publishing security-related policies.

Recommendations

  1. Publish a comprehensive privacy policy and cookie policy with clear consent mechanisms to improve compliance and user trust.
  2. Implement and configure security headers including Content-Security-Policy, X-Content-Type-Options, X-Frame-Options, and Referrer-Policy.
  3. Add visible contact information including support emails and phone numbers to enhance customer service and credibility.
  4. Establish a security policy and incident response contact channel to improve transparency and readiness.
  5. Consider publishing a vulnerability disclosure policy or security.txt file to encourage responsible reporting and improve security culture.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Hellostore
Description
Toko ritel, reseller dan distributor Apple resmi, jual iPhone iPad Mac Apple Watch dan aksesoris garansi resmi, gratis ongkir dan pegiriman cepat di Hellostore!
Key services
Retail sales of Apple products, Reseller and distributor services, Official warranty support, Free shipping and fast delivery
Content quality
good
Branding
consistent

Technology

Stack
Shopify, JavaScript, CSS, HTML5, Google Fonts, hCaptcha
Frameworks
Shopify Dawn theme
Platforms
Shopify
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of hCaptcha for form protection
  • No exposed sensitive data in HTML
  • Use of Shopify's secure checkout and payment systems

Analytics and tracking

Services
Shopify Analytics, Google Analytics
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Propeller Ads
Tracking pixels
Google Analytics (via gtag), Shopify Pixel
Marketing tools
Shopify Analytics, Shopify Payment Button, Shopify Digital Wallet
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is a professional e-commerce platform for Apple products in Indonesia
  2. Uses Shopify platform with modern theme and scripts
  3. No explicit privacy, cookie, or terms of service pages found in the provided content
  4. No direct contact emails or phone numbers found in the HTML content
  5. Security posture is good with HTTPS and hCaptcha but lacks explicit security policies
  6. Advertising and analytics use common industry tools with moderate tracking
  7. No suspicious or malicious content detected
  8. Content is safe for general audiences
Technical notes

Notes

The website is built on the Shopify platform using the Dawn theme, leveraging modern JavaScript, CSS, and HTML5 standards. It uses Shopify's CDN for hosting assets, ensuring fast content delivery and good performance. The site includes integrations with Google Fonts, hCaptcha for bot protection, and multiple Shopify analytics and payment scripts. The technical implementation is modern and well-structured, with responsive design and accessibility considerations. However, there is room for improvement in accessibility features and explicit SEO metadata completeness. The site uses common marketing and tracking tools, which are well integrated but should be balanced with privacy compliance. Overall, the technical infrastructure supports a reliable and performant e-commerce experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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