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Security report for helloprint.it

HelloPrint · E-commerce · Italy

Partial score · DNS & email only

75/100

0–100, higher is better. How it is calculated

HelloPrint is a large-scale e-commerce platform specializing in professional online printing services in Italy, offering digital and offset printing products. The website is well-designed, mobile-optimized, and provides a comprehensive user experience with clear navigation and a strong brand presence. Technically, it employs modern analytics and marketing tools such as Google Analytics, Segment, and Algolia search, integrated with a likely PrestaShop CMS backend. Security posture is solid with HTTPS enforced and cookie consent mechanisms in place, although explicit security policies and incident response contacts are not published. The absence of WHOIS data reduces transparency but does not detract from the site's professional appearance and operational maturity. Overall, the site presents a low risk profile with recommendations to enhance security header implementation and publish formal security policies.

Scanned

3 of 7 checks could not complete. The site may be unreachable or blocking automated scans, so the results below cover only what could be checked. Try a rescan later.

NIS2 and GDPR posture

NIS2 outside view
Not assessed
GDPR outside view
Not assessed

Both readouts depend on the site's pages, which could not be loaded in this scan.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Email security
88
DNS health
80
Network security
100
Average
86
After the cap
75

Not counted

  • Security headers: did not complete in this scan.
  • GDPR outside view: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention helloprint.it, from OffSeq Breach.

Total records
1,029
Employees
0
Customers
1,029
Third parties
0
Weak passwords
13%

3 subdomains affected

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Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

HelloPrint operates as a major online printing marketplace targeting businesses and individuals in Italy and other European markets through regional partner sites. Its business model focuses on providing a wide range of customizable printing products via an e-commerce platform. The company leverages partnerships across multiple countries, indicating a broad market reach and a scalable operational model. The website's content and structure support a professional and trustworthy brand image, with strong emphasis on customer experience and compliance with privacy regulations such as GDPR. The lack of direct contact emails or phone numbers suggests a preference for managed customer interactions via web forms.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, cookie consent with granular user controls, and use of reputable third-party analytics and marketing services. However, there is no explicit publication of security policies, incident response procedures, or vulnerability disclosure mechanisms. Security headers are not explicitly visible in the HTML content, suggesting potential areas for improvement. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The absence of WHOIS data is a minor concern but does not indicate immediate risk given the site's operational professionalism.

Recommendations

  1. Implement and verify comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  2. Publish a clear security policy and incident response contact information on the website.
  3. Establish and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  4. Provide explicit company contact emails and phone numbers to enhance business credibility and customer trust.
  5. Regularly audit third-party scripts and analytics tools to ensure no vulnerable or deprecated libraries are in use.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
HelloPrint
Description
Stampa online professionale con HelloPrint: qualità eccellente, prezzi competitivi e facilità d'ordine. Scopri tutti i nostri prodotti.
Key services
Digital printing, Offset printing, Custom printing products
Content quality
excellent
Branding
consistent

Technology

Stack
Google Analytics, Google Tag Manager, Segment analytics, Algolia search, jQuery, Contentful CMS, Adyen payment SDK
Frameworks
PrestaShop (implied by URL structure and scripts)
Platforms
Web
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with granular options
  • No exposed sensitive data in HTML
  • Use of reputable analytics and tracking services

Analytics and tracking

Services
Google Analytics, Segment
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google DoubleClick
Tracking pixels
Segment
Marketing tools
Trustpilot widget, ConvertExperiments
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Comprehensive cookie consent mechanism is implemented with granular user controls.
  3. No explicit contact emails or phone numbers found; contact is via web form.
  4. WHOIS data is missing, which reduces transparency but does not alone indicate malicious intent.
  5. Website uses modern analytics and marketing tools with consent compliance.
  6. Strong branding and consistent design across pages.
  7. No security.txt or explicit security policy found.
  8. No exposed sensitive data or obvious vulnerabilities detected in HTML content.
Technical notes

Notes

The website uses a modern technology stack including Google Analytics, Segment, Algolia search, and likely PrestaShop CMS. It integrates multiple third-party services for analytics, marketing, and customer support. The site is mobile-optimized with responsive design and good accessibility features. Performance is moderate, with preconnect and dns-prefetch hints to optimize resource loading. The presence of cookie consent and privacy verification meta tags indicates attention to regulatory compliance. Technical debt appears low, but opportunities exist to enhance security header implementation and formalize security documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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