Is h1.se Safe? Security Analysis for Responda Group
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GDPR-aligned
Data handling
EU
Hosting region
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Responda Group is a Swedish telecommunications service provider specializing in customer service and answering services, handling over 10 million customer contacts annually for more than 3,500 clients. The company consolidates several subsidiaries including Kalix Tele24, Personlig Svarsservice, Call4U, K2C, and H1 Communication, positioning itself as a significant player in the Nordic customer service market. The website is professionally designed using WordPress with Elementor and Astra theme, reflecting a modern digital infrastructure with good SEO and mobile optimization. Security posture is solid with HTTPS enabled and cookie consent managed via Usercentrics CMP, though DNSSEC is not enabled and no explicit security or incident response policies are published. Overall, the domain registration data is consistent and transparent, supporting the legitimacy of the business.
Detected Technologies
13 urgent findings need attention
1 critical · 12 high
- + 5 more findings in the full report below
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Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.
Security drift alerts
Risk score drops, new high-severity issues, and header hardening gaps
Compliance watch
GDPR / NIS2 posture changes with governance evidence snapshots
Infrastructure surface
Unexpected open services, SSL expiry, DNS & email authentication changes
Content & tracker intelligence
Marketing tech shifts, analytics drift, and AI recommendation updates
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Security Headers
8 findings
15/100
GDPR Compliance
4 findings
25/100
NIS2 Compliance
8 findings
17/100
Email Security
4 findings
70/100
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
The company targets businesses requiring outsourced customer service and answering solutions, leveraging a service-based business model. Its market position is strengthened by the integration of multiple subsidiaries, expanding its service portfolio and client base. The website's content and structured data reinforce the company's branding and market messaging. The use of advanced web technologies and compliance tools like Usercentrics indicates a focus on digital maturity and regulatory adherence. However, the absence of explicit privacy and terms of service documents may limit trust for some clients. The social media presence on Facebook and LinkedIn supports engagement and brand visibility.
Security Posture Analysis
Comprehensive Security Assessment
Responda Group demonstrates a moderate to good security posture with HTTPS enforced and cookie consent mechanisms in place. The lack of DNSSEC and missing explicit security headers such as Content-Security-Policy and X-Frame-Options represent areas for improvement. No vulnerability disclosure or incident response contacts are visible, which could hinder rapid response to security incidents. The website does not expose sensitive data and uses reputable third-party services for analytics and consent management. Overall, the security maturity is adequate but could be enhanced by adopting additional best practices and transparency measures.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
✨Observations
Comprehensive website and business-context analysis.
AI-Enhanced Website Analysis
Business Insights
Responda Group
Vi är experter på kundservice och svarsservice. Vi hanterar årligen fler än 10 miljoner kundkontakter - åt mer än 3 500 uppdragsgivare.
good
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
- HTTPS enabled
- No exposed sensitive data in HTML
- Use of Usercentrics CMP for cookie consent
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is professionally designed and uses modern WordPress technologies
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🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
Forces HTTPS connections
Missing X-Frame-Options header
Prevents clickjacking attacks
Missing X-Content-Type-Options header
Prevents MIME type sniffing
Missing Content-Security-Policy header
Controls resources the browser is allowed to load
Missing X-XSS-Protection header
Legacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
Controls referrer information sent with requests
Missing Permissions-Policy header
Controls browser features and APIs
Sensitive data may be cached
Cache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Privacy Policy found
GDPR requires a clear and accessible privacy policy
No Cookie Consent Banner found
GDPR requires explicit consent for non-essential cookies
EU business without adequate privacy measures
EU businesses are subject to strict GDPR requirements
Third-party services without privacy policy
Detected services: Google Analytics, Facebook, LinkedIn, Google APIs
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
NIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
NIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
NIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
NIS2 requires documented incident response and business continuity plans
No business continuity planning found
NIS2 emphasizes operational resilience and business continuity
No security contact information
NIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
Clear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
Consider explicitly mentioning NIS2 compliance efforts
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📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No DKIM record found
DKIM adds cryptographic signatures to emails
No BIMI Record
BIMI displays brand logos in email clients
No MTA-STS Policy
MTA-STS enforces TLS for email delivery
No TLS-RPT Record
TLS-RPT provides reporting for email TLS issues
SPF Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
Server supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
OCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
Certificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
Completed 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
DNSSEC is not configured for this domain
CAA Records Not Configured
Certificate Authority Authorization (CAA) records not found
Domain Transfer Lock Not Enabled
Domain can be transferred without authorization
Domain Delete Lock Not Enabled
Domain can be deleted without additional verification
No DMARC Record
DMARC policy not configured
Domain Registration Details
- •No domain protection locks enabled
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
High-Risk Service Exposed: FTP
Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer
Service Exposed: SSH
Port 22 (SSH) is publicly accessible - SSH - Secure but can be brute-forced
How does h1.se compare?
h1.se scores below average. Browse similar domains to see how competitors handle security.
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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