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Security report for guldkontakt.se

Kontakta · Other · Sweden

Medium risk. 10 critical or high findings in GDPR outside view, Email security and 2 other checks.

Security score

52/100

Risk levelMedium

0–100, higher is better. How it is calculated

Kontakta is a Swedish industry and interest organization dedicated to companies and organizations working with professional customer service and telemarketing. The website prominently features the GuldKontakt award, which recognizes excellence in customer service and telemarketing in Sweden. The organization also hosts events such as GuldKontaktgalan and Kontaktadagen, aimed at industry professionals. The site targets businesses and professionals in the Swedish customer service sector, positioning itself as a leading authority and community hub in this niche. Technically, the website employs modern web technologies including JavaScript, Typekit fonts, Font Awesome icons, and Google Material Icons. The site is mobile-optimized with responsive design elements and includes a cookie consent mechanism indicating GDPR compliance awareness. While the site uses HTTPS, no explicit security headers were detected in the provided data, and no CMS or hosting provider information was found. Performance is moderate with good navigation and content structure. From a security perspective, the site shows basic good practices such as HTTPS and cookie consent but lacks visible advanced security headers or incident response information. No vulnerabilities or exposed sensitive data were detected. However, the absence of WHOIS data for the domain www.guldkontakt.se raises concerns about domain registration legitimacy, which impacts overall trustworthiness. Overall, the website is professional, content-rich, and serves its business purpose well. The main risk is the unclear domain registration status, which should be investigated further. Enhancing security headers, publishing incident response and security policies, and verifying domain registration would improve trust and security posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

10 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching guldkontakt.se

This scan found 30 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
20
Email security
60
DNS health
60
Network security
100
GDPR outside view
10
Average
52

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Kontakta operates as an important industry association within Sweden's customer service and telemarketing sector. Its competitive advantage lies in organizing the prestigious GuldKontakt award and related industry events, which foster community and recognition among professionals. The business model revolves around membership, event hosting, and certification programs such as Trygg Kundkontakt for ethical customer service. The target customers are companies and organizations engaged in telephone and digital customer service. The partnership ecosystem includes related sites like Kontakta.se, Kontaktadagen.se, and Kontaktakademin.se, indicating a collaborative industry network. Growth indicators include ongoing event promotion and active social media presence. The organization's market position is strong within its niche but limited to Sweden. Revenue streams likely include event fees, membership dues, and sponsorships.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enabled and a cookie consent mechanism in place, reflecting GDPR compliance efforts. However, the lack of visible security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options suggests room for improvement. No incident response or vulnerability disclosure information is published, which limits transparency and preparedness. The absence of WHOIS data for the domain is a notable concern, potentially indicating domain registration issues that could affect trust. No exposed sensitive data or vulnerable libraries were detected. Overall, the security posture is adequate for an informational site but should be enhanced to meet higher standards and regulatory requirements.

Recommendations

  1. Implement and verify security headers including CSP, HSTS, and X-Frame-Options to strengthen site security.
  2. Publish clear security policies and incident response procedures to improve transparency and readiness.
  3. Conduct a thorough domain registration check and ensure WHOIS data is accurate and publicly available.
  4. Enhance accessibility features to improve compliance and user experience for all visitors.
  5. Maintain and regularly update cookie consent and privacy policies to ensure ongoing GDPR compliance.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Kontakta
Description
Kontakta is a Swedish industry and interest organization for companies and organizations working with professional customer service and sales via telephone and digital channels. It organizes the GuldKontakt award, a prestigious prize for professional customer service and telemarketing in Sweden, and hosts events such as GuldKontaktgalan and Kontaktadagen.
Key services
GuldKontakt award organization, Industry events (GuldKontaktgalan, Kontaktadagen), Ethical customer service certification (Trygg Kundkontakt), Member representation and advocacy
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Typekit fonts, Font Awesome, Google Material Icons
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • HTTPS usage implied by URLs (https://)
  • Cookie consent mechanism implemented

Analytics and tracking

Services
easyweb stats
Tracking level
minimal
Privacy practices
good

Advertising

Tracking pixels
easyweb stats
Marketing tools
cookie consent banner
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. WHOIS data is missing or domain not found, which is unusual for an active website.
  3. Website uses HTTPS and modern web fonts and icons.
  4. Cookie consent banner is implemented indicating GDPR awareness.
  5. No contact forms detected on the analyzed page; contact info is via phone and address.
  6. Social media presence on Facebook and LinkedIn is active.
  7. No explicit security headers detected in provided data.
  8. No privacy or security certifications displayed.
  9. No vulnerability disclosure or incident response information found.
Technical notes

Notes

The website uses a modern front-end technology stack with JavaScript, Typekit web fonts, Font Awesome icons, and Google Material Icons. The site is responsive and optimized for mobile devices, with a viewport meta tag dynamically added for touch devices under 680px width. Performance is moderate with no major issues detected in the HTML structure. No CMS or backend platform was identified from the provided data. External resources are loaded from reputable CDNs and font providers. Cookie management scripts and analytics tracking via easyweb stats are implemented. The site lacks advanced security headers and explicit SEO structured data such as JSON-LD. Overall, the technical implementation is solid but could benefit from improved security and accessibility enhancements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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