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Security report for guamwaterworks.org

Guam Waterworks Authority · Government · United States

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

66/100

Risk levelMedium

0–100, higher is better. How it is calculated

Guam Waterworks Authority is a government utility entity responsible for providing water and wastewater services to the island of Guam. The website serves as an information portal for residents and businesses, offering access to customer service, payment options, permits, and public service announcements. The organization holds a stable market position as the primary water utility provider in Guam, with a domain registration dating back to 2003, indicating a long-standing presence. Technically, the website is built on WordPress 6.5.5 with a variety of jQuery-based plugins and custom scripts. While the site has a good content structure and professional design, it lacks HTTPS implementation and security headers, which are critical for protecting user data and ensuring secure communications. The site uses Google Analytics for tracking but does not provide privacy or cookie policies, which is a compliance gap. From a security perspective, the absence of HTTPS and security headers, along with no visible privacy or incident response policies, lowers the security posture significantly. The domain registration is consistent with the entity's identity, enhancing trustworthiness. However, improvements in security practices and privacy compliance are necessary to reduce risk. Overall, the website is functional and professional but requires urgent security enhancements and privacy policy implementations to align with modern standards and protect its users effectively.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, YouTube, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching guamwaterworks.org

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
70
Email security
70
DNS health
55
Network security
100
GDPR outside view
35
Average
66

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The Guam Waterworks Authority operates as a government utility providing essential water and wastewater services to Guam's population. Its business model is service-oriented, focusing on utility management and customer service. The website indicates partnerships with payment processors and related utility organizations, suggesting a collaborative ecosystem. The presence of social media channels and public announcements reflects active community engagement. The organization appears medium-sized with a stable market position, leveraging digital tools for customer interaction and payment facilitation. Growth indicators include online payment options and mobile app availability, signaling modernization efforts.

Security posture

The current security maturity level is low to moderate due to the lack of HTTPS across the site and absence of security headers. No explicit incident response or vulnerability disclosure mechanisms are present, indicating limited readiness for security incidents. The use of Google Analytics without visible privacy controls suggests potential compliance gaps with GDPR or similar regulations. The domain registration is transparent and consistent, which is positive. To improve, the organization should implement SSL/TLS, add security headers, establish privacy and cookie policies, and define incident response contacts to enhance security culture and compliance.

Recommendations

  1. Implement HTTPS site-wide with valid SSL/TLS certificates to secure user data and improve trust.
  2. Enable DNSSEC for the domain to enhance DNS security and prevent spoofing.
  3. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web attacks.
  4. Publish comprehensive privacy and cookie policies with clear consent mechanisms to comply with GDPR and other privacy regulations.
  5. Establish and publicize an incident response policy and contact channels to improve security readiness and transparency.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Guam Waterworks Authority
Description
Guam Waterworks Authority is a government entity providing water and wastewater services to Guam. It offers customer service, payment options, permits, and public service announcements related to water management.
Key services
Water supply, Wastewater services, Customer service, Payment processing, Permits and applications
Content quality
good
Branding
consistent

Technology

Stack
WordPress 6.5.5, jQuery, Google Analytics, Various jQuery UI components
Frameworks
WordPress
Platforms
Web
Performance
moderate
Mobile
basic
Accessibility
basic
SEO
basic

Security

Observed score
30/100
Good practices seen
  • ClientTransferProhibited domain status

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
poor

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website uses WordPress CMS with multiple plugins and custom scripts.
  2. No HTTPS detected in HTML content; site resources load over HTTP.
  3. No privacy or cookie policies found on main page.
  4. Contact information is present but no email addresses explicitly found.
  5. Social media links include Facebook, Vimeo, YouTube, LinkedIn.
  6. WHOIS data shows domain is registered to Guam Waterworks Authority with no privacy protection.
  7. No security.txt or vulnerability disclosure found.
  8. Website content is government utility focused and safe for general audiences.
  9. Google Analytics is used for tracking.
  10. No security headers detected in HTML content.
Technical notes

Notes

The website is built on a mature WordPress platform with multiple plugins enhancing functionality, including contact forms, calculators, and custom shortcodes. The use of jQuery and jQuery UI components is extensive, indicating reliance on older JavaScript libraries. Performance is moderate with room for improvement in mobile optimization and accessibility. The site lacks HTTPS, which is a critical technical debt. SEO is basic with meta tags present but no advanced structured data like JSON-LD or Open Graph tags detected. Modernization opportunities include upgrading to HTTPS, optimizing scripts for performance, and enhancing accessibility features.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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