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Security report for global-office.de

global office GmbH · Telecommunications · Germany

Medium risk. 5 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

global office GmbH is a German-based telecommunications service provider specializing in hybrid inbound and outbound telephone services that combine human agents with AI-powered voicebots. With over 16 years of experience and a network of more than 450 agents across 55+ locations, the company targets public authorities, medium-sized businesses, hotels, and auto dealerships. Their service model emphasizes personalized customer communication and integration with client systems for messaging and appointment scheduling. Technically, the website is built on the Contao CMS platform, hosted by Hetzner, and incorporates modern JavaScript libraries and widgets such as ProvenExpert for customer reviews. The site is mobile-optimized and presents a professional user experience with good content quality. Security posture is adequate with HTTPS enabled, but lacks explicit security headers and formal privacy or cookie policies, indicating room for compliance improvement. Overall, the domain and hosting align with the business claims, supporting legitimacy. The website scores well on business credibility and technical implementation but should enhance privacy compliance and security best practices.

Scanned

NIS2 and GDPR posture

GDPR outside view
33/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching global-office.de

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
80
Email security
70
DNS health
70
Network security
100
GDPR outside view
33
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention global-office.de, from OffSeq Breach.

Total records
35
Employees
0
Customers
15
Third parties
20
Weak passwords
17%

6 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for global-office.de.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company holds a strong market position in the telecommunications and customer service sectors, leveraging hybrid AI-human solutions to improve client call handling and customer engagement. Their business model focuses on premium, customizable communication services for diverse sectors including government and hospitality. The presence of multiple regional partner domains indicates a geographically distributed service approach. Customer trust is reinforced by a high rating on ProvenExpert and multiple testimonials. The company’s growth is supported by a broad service portfolio and integration capabilities with CRM and other client systems. However, the absence of visible privacy and cookie policies may impact compliance perception among privacy-conscious clients.

Security posture

The website demonstrates a basic to moderate security posture with HTTPS enabled and no visible exposure of sensitive data. However, the lack of security headers such as Content-Security-Policy, X-Frame-Options, and absence of a vulnerability disclosure or incident response contact reduces the overall security maturity. No known vulnerabilities or malicious scripts were detected in the provided content. The use of reputable third-party widgets is a positive factor but requires ongoing monitoring. The site does not provide explicit information on security frameworks or certifications, which could enhance trust. Recommendations include implementing security headers, publishing privacy and cookie policies, and establishing formal incident response channels.

Recommendations

  1. Publish comprehensive privacy and cookie policies with clear GDPR compliance statements.
  2. Implement security headers including Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  3. Add a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  4. Provide explicit incident response contact information such as security@ or abuse@ email addresses.
  5. Regularly audit and update third-party scripts and widgets to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
global office GmbH
Description
Die global office GmbH bietet individuell konfigurierbare Premium-Lösungen im Bereich der In- und Outbound-Telefonie. Intensiv geschulte Agentinnen und Agenten kümmern sich um die Kanäle Telefon und E-Mail, um die Kommunikation von Behörden und Mittelstand auf ein neues Level zu bringen. Systeme für automatisierte Verarbeitung natürlicher Sprache, webbasierte Schnittstellen zu CRM-Systemen, fortlaufend aktualisierbare Datenbanken und Online-Kalender, umfassendes Reporting und Flexibilität ermöglichen eine einzigartige Kommunikations-Dienstleistung.
Key services
Inbound Erreichbarkeitsservice, Outbound Telefonmarketing, Hybride KI-Lösungen im Kundenservice, Persönliche Beratung und Betreuung, Nachrichten- und Terminvereinbarungen direkt ins System
Content quality
good
Branding
consistent

Technology

Stack
Contao Open Source CMS, jQuery, Swiper.js, Bootstrap CSS, ProvenExpert widget
Frameworks
Contao CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • No exposed sensitive data in HTML
  • Use of reputable third-party widgets (ProvenExpert)

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Marketing tools
ProvenExpert widget
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is business-focused on hybrid telephone services combining human agents and AI.
  3. Strong customer trust signals via ProvenExpert ratings and testimonials.
  4. No explicit privacy or cookie policies found, which is a compliance gap.
  5. Technical stack is modern but basic, using Contao CMS and common JS libraries.
  6. No security headers detected in provided data; SSL is enabled.
  7. Contact information is available primarily via phone and contact form.
  8. No social media links explicitly found in provided HTML snippet.
  9. No email addresses explicitly found in provided HTML snippet.
Technical notes

Notes

The website is built on the Contao Open Source CMS platform, utilizing jQuery, Swiper.js for carousels, and Bootstrap for responsive design. Hosting is provided by Hetzner, a reputable German hosting provider. The site includes embedded video content and interactive calculators, indicating moderate technical sophistication. Mobile optimization is good, with responsive CSS and adaptive layouts. SEO is basic with meta tags present but no Open Graph or Twitter Card tags detected in the snippet. Accessibility features are minimal but present. Performance is moderate, with no explicit indicators of slow loading but also no advanced optimization techniques observed. Overall, the technical infrastructure supports the business needs but could benefit from enhanced SEO and accessibility improvements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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global-office.de security report: 73/100 | Guard