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Security report for free.org

Free · Telecommunications · France

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Free is a major French telecommunications provider offering fiber internet, Wi-Fi 7 enabled Freebox devices, TV packages, and 5G mobile plans. The company holds a strong market position in France with a large retail presence and a comprehensive portfolio of internet and entertainment services. The website reflects a mature digital infrastructure built on modern web technologies such as Next.js and React, providing a rich user experience with detailed product information and customer reviews. However, the absence of a valid SSL certificate and HTTPS support is a critical security gap that undermines user trust and data protection. Security headers are partially implemented, but the lack of TLS protocols and HSTS reduces the overall security posture. Privacy and legal compliance are well addressed with dedicated pages and GDPR-aligned policies. Overall, the site is professional and trustworthy but requires urgent security improvements to meet modern standards.

Scanned

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching free.org

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  • TLS certificates and expiry
  • DNS records
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  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
50
Email security
70
DNS health
65
Network security
100
GDPR outside view
25
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Free operates in the telecommunications sector under the parent company Iliad. It targets residential customers in France with fiber and 5G internet services, leveraging a subscription-based business model. The company differentiates itself with competitive pricing, advanced Wi-Fi technology, and bundled TV and mobile offerings. Its ecosystem includes professional services and related sites, enhancing market reach. The presence of verified customer reviews and extensive legal information supports credibility. The company’s digital presence is consistent and well-branded, with strong social media engagement. Growth opportunities lie in expanding fiber coverage and enhancing mobile plan integrations.

Security posture

The website’s security posture is currently weak due to the lack of a valid SSL certificate and absence of HTTPS, exposing users to potential data interception risks. While some security headers like X-Frame-Options, X-Content-Type-Options, and X-XSS-Protection are present, critical protections such as HSTS, OCSP stapling, and session resumption are missing. DNSSEC and CAA records are not enabled, increasing DNS and certificate issuance risks. The SPF and DMARC records are correctly configured, reducing email spoofing risks. No explicit incident response or vulnerability disclosure policies are found, indicating limited transparency in security management. Immediate remediation of SSL/TLS issues is essential to improve trust and compliance.

Recommendations

  1. Install and maintain a valid SSL/TLS certificate to enable HTTPS across the entire site.
  2. Enable modern TLS protocols (TLS 1.2 and TLS 1.3) and disable deprecated versions.
  3. Implement HTTP Strict Transport Security (HSTS) with includeSubDomains and preload directives.
  4. Enable OCSP stapling and session resumption to improve security and performance.
  5. Deploy DNSSEC and CAA DNS records to enhance DNS security and restrict certificate issuance.
  6. Publish a clear security policy and vulnerability disclosure program to improve transparency.
  7. Add explicit cookie consent mechanisms to comply with privacy regulations.
  8. Enhance contact information with dedicated security and incident response contacts.

Contact details published on the site

Addresses
Technical notes

Notes

The website is built using modern web technologies including Next.js and React, served by nginx 1.22.1. The DNS infrastructure is robust with multiple authoritative name servers, though DNSSEC is not enabled. Performance data is incomplete but the site appears mobile-optimized and accessible with good SEO metadata. The site uses chunked transfer encoding and includes various meta tags for social media sharing (Open Graph and Twitter Cards). No CMS is explicitly detected. Hosting appears to be managed by Iliad or associated providers. The absence of SSL/TLS and modern security protocols is a significant technical risk. The site includes multiple external links to related and partner domains, enhancing ecosystem integration.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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