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Security report for fact-finder.com

FactFinder · E-commerce · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

FactFinder is a mature eCommerce technology company specializing in AI-powered product discovery, personalization, and search solutions. With over 20 years of experience and a customer base exceeding 2,000 B2B and B2C shops worldwide, the company positions itself as a leader in enhancing online shopping experiences through intelligent automation and tailored recommendations. Their platform integrates advanced AI with human expertise to optimize conversions and customer loyalty. Technically, the website employs modern frameworks such as Foundation 5, GSAP for animations, and integrates multiple analytics and marketing tools including Google Tag Manager, Google Analytics, and Pardot forms. The site is well-optimized for mobile and accessibility, with a professional design and clear navigation. Security-wise, HTTPS is enforced, anti-clickjacking measures are in place, and GDPR compliance is supported via a consent management platform and business email validation on forms. However, explicit security headers like Content-Security-Policy are not detected, and no public security or incident response policies are found. The WHOIS data is missing or unavailable, which is unusual for a commercial entity but the website content and business information appear legitimate. Overall, the site demonstrates a strong digital maturity and security posture with room for improvement in explicit security header implementation and transparency around incident response.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching fact-finder.com

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
25
Email security
80
DNS health
70
Network security
100
GDPR outside view
65
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

FactFinder operates in the eCommerce sector, providing SaaS solutions that leverage AI to improve product search, recommendations, and personalized shopping experiences. Their business model focuses on delivering tailored solutions to both B2B and B2C clients, emphasizing automation combined with control. The company has a strong market presence with multiple awards and a broad customer base, indicating competitive advantages in technology and service quality. Revenue streams likely include subscription fees and service contracts. The company maintains partnerships with marketing and analytics platforms and invests in content marketing through blogs, case studies, and interactive demos. Growth indicators include a diverse product portfolio and international reach. Strategic observations highlight a focus on innovation, customer-centric solutions, and compliance with privacy regulations.

Security posture

The website exhibits a mature security posture with HTTPS enforced and anti-clickjacking scripts implemented. The presence of a consent management platform indicates attention to GDPR compliance and user privacy. Email forms enforce business email validation to reduce spam and fraudulent submissions. However, the absence of explicit Content-Security-Policy and other security headers like X-Content-Type-Options and Referrer-Policy suggests opportunities for strengthening defenses against common web attacks. No vulnerabilities or exposed sensitive data were detected in the content. The lack of publicly available security policies or incident response contacts limits transparency. Overall, the security maturity is good but could be enhanced by adopting additional HTTP security headers and publishing clear security policies.

Recommendations

  1. Implement a comprehensive Content-Security-Policy header to mitigate XSS and data injection risks.
  2. Add X-Content-Type-Options and Referrer-Policy headers to improve browser security and privacy.
  3. Publish a clear security policy and incident response contact information to enhance transparency and trust.
  4. Regularly audit and update third-party scripts and dependencies to avoid vulnerabilities.
  5. Consider publishing a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
FactFinder
Description
AI-powered search and product discovery that increases conversions and helps teams work smarter for eCommerce businesses.
Key services
Product Discovery, Personalization, Recommendations, Geo-localization, Customer-Specific Information, Merchandising, Predictive Basket, Navigation
Content quality
excellent
Branding
consistent

Technology

Stack
Google Tag Manager, Google Analytics, GSAP (GreenSock Animation Platform), jQuery, Foundation 5 framework, Consent Manager (CMP), 6sense tracking, Pardot forms
Frameworks
Foundation 5
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Anti-clickjacking script
  • Consent management platform for GDPR compliance
  • Email domain validation on forms

Analytics and tracking

Services
Google Analytics, 6sense
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads, DoubleClick
Tracking pixels
6sense, Crazy Egg, Consent Manager
Marketing tools
Pardot
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features.
  2. Strong focus on AI-powered eCommerce product discovery and personalization.
  3. Multiple customer testimonials and case studies enhance trust.
  4. Comprehensive privacy and cookie policies with consent management implemented.
  5. Use of modern web technologies and analytics tools.
  6. Email forms enforce business email validation to reduce spam.
  7. No explicit security policy or incident response information found.
  8. WHOIS data missing, which is unusual and warrants further investigation.
Technical notes

Notes

The website uses a modern and robust technical stack including Foundation 5 for responsive design, GSAP for animations, and jQuery for DOM manipulation. It integrates multiple marketing and analytics tools such as Google Tag Manager, Google Analytics, Pardot, and 6sense for tracking and lead management. The site is mobile-optimized with good accessibility features and SEO meta tags. Performance is moderate, with asynchronous loading of scripts and preconnect hints to improve resource loading. The use of consent management ensures compliance with privacy regulations. No CMS is explicitly detected, suggesting a custom or proprietary platform. Hosting provider details are not disclosed. Overall, the technical infrastructure supports a professional and scalable eCommerce solution with minor areas for optimization.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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