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Security report for exteradirect.co.uk

Extera Limited · Telecommunications · United Kingdom

High risk. 6 critical or high findings in SSL/TLS, Network security and 2 other checks.

Security score

47/100

Risk levelHigh

0–100, higher is better. How it is calculated

Extera Limited operates as a UK-based business telecoms specialist and Avaya SILVER Partner, providing a broad range of telephony products including telephone systems, headsets, conferencing equipment, and networking installation services. The company targets business customers seeking reliable telecom solutions and has been active for over 15 years, positioning itself as a trusted provider in the telecommunications sector. Their e-commerce platform supports secure online ordering with integrated payment solutions such as Stripe and customer feedback via Trustpilot, enhancing customer trust and service transparency. Technically, the website employs a moderate technology stack featuring jQuery, Google Fonts, Stripe.js, and Trustpilot widgets. While the site is accessible and professionally designed with good navigation and content relevance, mobile optimization and accessibility are basic and could be improved. Security practices include HTTPS usage and secure payment integration, but lack explicit security headers and cookie consent mechanisms, indicating room for enhancement in security posture and privacy compliance. The security evaluation reveals no critical vulnerabilities or blocking mechanisms, but the absence of WHOIS data due to domain naming rules error limits domain legitimacy verification. The website maintains good business credibility with clear contact information, certifications, and trust indicators. Overall, the site is functional, professional, and safe for general audiences, but improvements in security headers, privacy compliance, and WHOIS transparency are recommended. Strategically, Extera Limited should focus on strengthening its security framework, enhancing privacy compliance with explicit cookie consent, and resolving domain registration transparency issues to bolster trust and regulatory adherence. These steps will support sustained growth and customer confidence in a competitive telecommunications market.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  2. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching exteradirect.co.uk

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
47
Security headers
15
Email security
70
DNS health
60
Network security
20
GDPR outside view
68
Average
47

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Extera Limited holds a solid market position as a specialist telecom provider with a focus on Avaya products, leveraging its SILVER Partner status to differentiate itself. The business model is primarily B2B e-commerce combined with service and maintenance offerings. Revenue streams likely include product sales, installation services, and maintenance contracts. The target customer segment is UK-based businesses requiring telephony and networking solutions. The company demonstrates growth indicators through active product promotions and customer feedback integration. Partnerships with Avaya and CHAS accreditation enhance credibility. Operationally, the company maintains a consistent brand presence and a professional online storefront, supporting its competitive advantage in the telecom sector.

Security posture

The current security maturity level is moderate. The website uses HTTPS and integrates secure payment processing via Stripe, which are positive indicators. However, the absence of key security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options reduces protection against common web attacks. No incident response or security policy information is published, limiting transparency and preparedness. Privacy compliance is partial, with a privacy policy present but lacking explicit cookie consent mechanisms. No vulnerabilities or exposed sensitive data were detected in the HTML content. Overall, the security posture is adequate for a small business but requires enhancements to meet higher compliance and security standards.

Recommendations

  1. Implement comprehensive security headers including CSP, HSTS, and X-Frame-Options to mitigate common web vulnerabilities.
  2. Introduce a clear cookie consent banner/mechanism to comply with GDPR and enhance user privacy transparency.
  3. Publish a formal security policy and incident response contact information to improve trust and preparedness.
  4. Enhance mobile responsiveness and accessibility features to improve user experience and compliance.
  5. Investigate and resolve WHOIS domain registration issues to ensure domain legitimacy and transparency.

Contact details published on the site

Addresses
Legal name
Extera Limited
VAT number
GB 785 0765 93
Registration number
04299169
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Extera Limited
Description
Extera Limited is a business telecoms specialist and Avaya SILVER Partner offering telephone systems, handsets, headsets, data cabling, maintenance, and related services with over 15 years of industry experience.
Key services
Telephone Systems, Headsets, Conferencing Equipment, Networking and Installation, Maintenance and Support
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Google Fonts, Stripe.js, Trustpilot Widget, Google Analytics, Fancybox
Performance
moderate
Mobile
basic
Accessibility
basic
SEO
basic

Security

Observed score
65/100
Good practices seen
  • Use of HTTPS implied by Stripe and Google APIs
  • Secure payment integration via Stripe

Analytics and tracking

Services
Google Analytics, Trustpilot
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Trustpilot
Marketing tools
Trustpilot, Google Certified Shops
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and product listings.
  2. No WAF or security blocking detected.
  3. WHOIS data unavailable due to domain naming rules error; domain legitimacy partially unverifiable.
  4. Business contact info and policies are present but cookie consent mechanism is missing.
  5. Use of multiple third-party scripts including Stripe and Trustpilot indicates e-commerce and customer feedback integration.
  6. No explicit security headers detected; SSL usage implied but not confirmed.
  7. Website design and navigation are professional and user-friendly.
  8. No adult or questionable content detected.
Technical notes

Notes

The website is built using a traditional HTML structure enhanced with jQuery and several third-party JavaScript libraries including Stripe for payments and Trustpilot for reviews. Google Fonts are used for typography. The site lacks a detectable CMS, suggesting a custom or lightweight platform. Performance is moderate with no evident heavy scripts or delays, but mobile optimization is basic. SEO is supported by meta tags and structured navigation but could be improved with richer metadata and accessibility enhancements. The technical debt appears low but modernization opportunities exist in adopting responsive design frameworks and improving security configurations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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