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Security report for eventim.de

CTS Eventim AG · E-commerce · Germany

Partial score · DNS & email only

71/100

0–100, higher is better. How it is calculated

CTS Eventim AG operates www.eventim.de, a leading German online ticket sales platform offering tickets for over 200,000 events including concerts, musicals, comedy shows, and sports. The website targets a broad audience interested in live entertainment and provides a comprehensive catalog of events with a professional and user-friendly interface. The company is positioned as a major player in the European ticketing market with a large-scale e-commerce business model.

Scanned

This is an earlier scan of eventim.de. View the latest report

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

Need hands-on remediation? Email guard@offseq.com

Keep watching eventim.de

This scan found 8 issues across 4 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Email security
87
DNS health
70
Network security
100
GDPR outside view
100
Average
71

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention eventim.de, from OffSeq Breach.

Total records
38,620
Employees
14
Customers
38,462
Third parties
144
Weak passwords
9%

Latest record dated 2026-06-10 · 34 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for eventim.de.

Select it in the checkout above.

Masked preview

  • –eventim.de2026-06-10
  • –email.eventim.de2026-06-09
  • –email.eventim.de2026-05-27
  • –autodiscover.eventim.de2026-05-20
  • –www.eventim.de2026-05-20

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Eventim's market positioning is strong, leveraging partnerships with event organizers and venues to offer a wide range of ticketing services. The platform's revenue streams primarily come from ticket sales and associated services such as VIP extras and gift vouchers. The website's extensive event categories and city-based navigation indicate a well-developed ecosystem targeting diverse customer segments. The use of advanced marketing tools and analytics supports growth and customer engagement strategies.

Security posture

The website demonstrates a solid security posture with HTTPS enforced and GDPR-compliant cookie consent mechanisms. However, explicit security policies and incident response contacts are not publicly disclosed, representing an area for improvement. The absence of known vulnerabilities and the use of reputable CDN and analytics providers contribute positively to the security maturity. Security headers and advanced protections could be enhanced to further strengthen defenses.

Recommendations

  1. Publish a dedicated security policy and incident response information to improve transparency and trust.
  2. Implement and document security headers such as Content-Security-Policy and X-Content-Type-Options.
  3. Provide clear contact channels for security incidents, including abuse and security@ email addresses.
  4. Regularly audit third-party scripts and libraries to ensure no vulnerabilities are introduced.
  5. Enhance accessibility features to improve compliance and user experience for all users.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
CTS Eventim AG
Description
Egal ob Konzert, Musical, Comedy-Show oder Sport-Event - wähle aus über 200.000 Events und sichere dir jetzt dein Ticket!
Key services
Ticket sales for concerts, musicals, comedy shows, sports events, festivals, and other live events
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery, Google Tag Manager, Optimizely, Akamai CDN, Consentmanager cookie management, Google Publisher Tags (GPT) for ads, Novomind chatbot
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Consent management for GDPR
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ad Manager (GPT)
Tracking pixels
Optimizely, Consentmanager
Marketing tools
Optimizely, Novomind chatbot
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professional ticket sales platform with extensive event listings.
  2. Strong GDPR compliance with detailed cookie consent and privacy policy.
  3. Use of multiple modern marketing and analytics tools.
  4. No direct contact emails or phone numbers found in the provided content.
  5. No explicit security policy or incident response information publicly available.
  6. No signs of adult or questionable content.
  7. Good SEO and structured data implementation.
  8. No WAF or blocking detected; content fully accessible.
Technical notes

Notes

The website uses a modern technology stack including jQuery, Google Tag Manager, Optimizely for A/B testing, and Akamai CDN for hosting and performance optimization. The site is mobile-optimized with responsive design and good SEO practices including structured data (JSON-LD). Performance is moderate with room for improvement in loading speed. The integration of multiple marketing and tracking tools indicates a mature digital infrastructure, though technical debt may exist in legacy script usage such as jQuery.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 71/100Medium16 findings · partial scanView report
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