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Security report for eventim.com

Eventim USA · E-commerce · United States

Partial score · DNS & email only

70/100

0–100, higher is better. How it is calculated

Eventim USA operates a comprehensive e-commerce platform specializing in the sale of verified tickets for concerts, sports, festivals, theater, and other entertainment events. The website demonstrates a strong market position as part of the larger CTS EVENTIM AG & Co. KGaA group, with a broad international presence and partnerships. The platform targets a general audience seeking reliable ticket purchasing options with a user-friendly interface and extensive event listings. Technically, the website employs modern web technologies including jQuery, Google Tag Manager, and consent management tools to ensure compliance with privacy regulations. Hosting and content delivery leverage Akamai services, contributing to moderate performance and good mobile optimization. The site includes structured data for SEO and uses multiple tracking and analytics services to monitor user engagement and site performance. From a security perspective, the site enforces HTTPS and integrates consent mechanisms aligned with GDPR requirements. While explicit security headers are not fully confirmed, the presence of corporate compliance links and privacy policies indicates a mature security posture. No critical vulnerabilities or exposed sensitive data were detected in the content. The absence of WHOIS data reduces transparency but is likely due to privacy protection. Overall, Eventim USA presents a professional, secure, and privacy-conscious platform with a strong business model in the e-commerce ticketing sector. Strategic recommendations include enhancing explicit security header implementation, improving accessibility features, and maintaining vigilance on third-party script security to sustain trust and compliance.

Scanned

This is an earlier scan of eventim.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching eventim.com

This scan found 9 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Email security
85
DNS health
80
Network security
100
GDPR outside view
85
Average
70

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention eventim.com, from OffSeq Breach.

Total records
3,417
Employees
0
Customers
3,414
Third parties
3
Weak passwords
6%

14 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for eventim.com.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Eventim USA is positioned as a major player in the ticketing e-commerce market, leveraging its parent company CTS EVENTIM AG & Co. KGaA's global footprint. The business model focuses on direct ticket sales for a wide range of entertainment events, supported by partnerships with venues and event organizers. Revenue streams likely include ticket commissions and service fees. The platform targets consumers in the United States and internationally, supported by localized partner sites. Growth indicators include active marketing via social media and newsletter campaigns. The partnership ecosystem is robust, linking to multiple regional Eventim sites and ticketing partners. The company emphasizes compliance and corporate governance, enhancing its market credibility.

Security posture

The security posture of Eventim USA is solid, with mandatory HTTPS usage and integrated consent management for GDPR compliance. The site uses security tokens and monitoring tools such as Boomerang mPulse for performance and security telemetry. While explicit security headers like Content-Security-Policy and X-Frame-Options are not explicitly confirmed in the HTML, the overall setup suggests adherence to best practices. No vulnerabilities or exposed sensitive information were found in the analyzed content. The lack of WHOIS transparency is mitigated by the professional nature of the site and corporate compliance references. Incident response and vulnerability disclosure mechanisms are not explicitly visible, indicating an area for potential improvement.

Recommendations

  1. Implement and explicitly confirm security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  2. Establish and publicize a vulnerability disclosure policy or security.txt file to improve transparency and security collaboration.
  3. Enhance accessibility features to meet or exceed WCAG standards, improving usability for all users.
  4. Provide clear and accessible contact information for security incidents and customer support to strengthen trust and responsiveness.
  5. Regularly audit and update third-party scripts and dependencies to mitigate risks from vulnerable libraries.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Eventim USA
Description
Buy verified tickets at face-value prices for concerts, sports, festivals, theater, and more events with EVENTIM
Key services
Ticket sales for concerts, Ticket sales for sports events, Ticket sales for festivals, Ticket sales for theater and attractions
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery, Google Tag Manager, Consent Manager, Swiper.js, Boomerang mPulse, JSON-LD structured data
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Consent management for GDPR
  • No exposed sensitive data in HTML
  • Use of security tokens in scripts

Analytics and tracking

Services
Google Tag Manager, Boomerang mPulse
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Techlab CDN scripts, Consent Manager
Marketing tools
Consent Manager
Transparency
good

Site quality

Design
excellent
User experience
good
Content relevance
excellent
Navigation
good
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Strong focus on ticket sales for entertainment and sports events.
  3. Comprehensive privacy and cookie policies with consent management.
  4. Multiple social media and partner links indicating active marketing.
  5. No direct contact emails or phone numbers found on the homepage.
  6. WHOIS data is missing, which reduces transparency but not necessarily legitimacy.
  7. Use of modern web technologies and performance monitoring tools.
  8. No adult or explicit content detected; safe for general audiences.
Technical notes

Notes

The website is built on a modern technology stack including jQuery and Swiper.js for UI components, Google Tag Manager for analytics, and Consent Manager for privacy compliance. Hosting is supported by Akamai CDN services, ensuring reliable content delivery. Performance monitoring is implemented via Boomerang mPulse. The site uses JSON-LD structured data for SEO enhancement. Mobile optimization is good, with responsive design elements. Accessibility is basic but could be improved. SEO practices are well implemented with meta tags and structured data. No CMS is explicitly detected, suggesting a custom or proprietary platform. Overall, the technical infrastructure supports a robust and scalable e-commerce platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 71/100Medium16 findings · partial scanView report
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