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Security report for eventim.co.uk

Eventim UK · E-commerce · United Kingdom

Partial score · DNS & email only

68/100

0–100, higher is better. How it is calculated

Eventim UK operates as a prominent online ticketing platform specializing in the sale of tickets for concerts, festivals, theatre, sports, comedy, and other live events across the United Kingdom. The website offers a broad range of event categories and detailed navigation by city and venue, targeting a general audience interested in live entertainment. The business model centers on e-commerce ticket sales, positioning Eventim UK as a major player in the UK ticketing market. The site branding is consistent and professional, with clear descriptions and a user-friendly interface.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Domain Expires Soon

      Domain expires in 15 days

      What to do: Renew domain registration before expiration

Need hands-on remediation? Email guard@offseq.com

Keep watching eventim.co.uk

This scan found 11 issues across 4 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Email security
85
DNS health
55
Network security
100
GDPR outside view
100
Average
68

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Eventim UK leverages a comprehensive event catalog and city-based venue listings to attract a wide customer base. The platform's competitive advantage lies in its extensive event coverage and integration of personalized recommendations. Revenue streams are primarily derived from ticket sales commissions. The company employs third-party advertising and tracking services to optimize marketing efforts. While direct contact information is not prominently displayed, the site maintains GDPR compliance and cookie consent mechanisms, indicating attention to regulatory requirements. The absence of WHOIS data limits verification of domain ownership and company registration details.

Security posture

The website demonstrates a moderate security posture with HTTPS usage and cookie consent mechanisms in place. However, no explicit security headers such as Content Security Policy or HSTS were detected, and no published security policy or incident response contacts were found. The lack of a vulnerability disclosure policy or security.txt file suggests room for improvement in transparency and incident readiness. No vulnerabilities or exposed sensitive data were identified in the HTML content. Overall, the security measures are adequate for an e-commerce platform but could be enhanced to align with best practices.

Recommendations

  1. Implement and verify comprehensive security headers including CSP, HSTS, and X-Frame-Options to strengthen site security.
  2. Publish a clear security policy and incident response contact information to improve transparency and readiness.
  3. Add a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
  4. Enhance accessibility features to improve usability for all users, including those with disabilities.
  5. Increase visibility of company contact information to bolster trust and customer support capabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Eventim UK
Description
Buy concert tickets, gig tickets, festival tickets, theatre tickets, sports tickets and more at Eventim UK.
Key services
Ticket sales for concerts, Ticket sales for festivals, Ticket sales for theatre, Ticket sales for sports, Ticket sales for comedy and other live events
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Google Tag Manager, Consentmanager.net, Swiper CSS, JSON-LD structured data
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • Cookie consent mechanism implemented
  • No exposed sensitive data in HTML
  • Use of HTTPS (implied by URL scheme https://)

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Techlab
Marketing tools
Consentmanager.net
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional ticket sales platform for UK events
  2. Comprehensive event categories and city/venue navigation present
  3. Cookie consent and privacy compliance mechanisms implemented
  4. No direct contact emails or phone numbers found in the HTML content
  5. WHOIS data unavailable due to domain registration error
  6. No security.txt or explicit security policy found
  7. Use of multiple external tracking and advertising scripts
  8. No adult or questionable content detected
  9. No WAF or blocking detected, site fully accessible
Technical notes

Notes

The website utilizes a modern tech stack including jQuery, Google Tag Manager, and Consentmanager.net for cookie management. The presence of JSON-LD structured data supports SEO efforts. Performance is moderate with good mobile optimization and basic accessibility features. The site employs multiple external scripts for advertising and tracking, which are managed with user consent. No CMS or hosting provider details were identified from the HTML content. The technical implementation is solid but could benefit from improved security headers and enhanced accessibility compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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