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Security report for etrusted.com

Trusted Shops · E-commerce · Germany

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

Trusted Shops is a leading European B2B service provider specializing in trust solutions for online shops, including customer reviews, trustmarks, reputation management, and legal services. The website is professionally designed, targeting German-speaking e-commerce businesses and leveraging a mature digital marketing infrastructure based on HubSpot CMS and integrated analytics tools such as Hotjar and Google Tag Manager. The technical infrastructure is hosted on Amazon AWS, ensuring reliable performance and scalability. Security posture is generally good with HTTPS enabled and use of modern tracking and consent management scripts; however, explicit security headers and privacy policies are not clearly visible, representing areas for improvement. Overall, the website presents a high level of business credibility and trustworthiness, with no indications of blocking or WAF interference.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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Keep watching etrusted.com

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
50
Email security
85
DNS health
70
Network security
100
GDPR outside view
88
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention etrusted.com, from OffSeq Breach.

Total records
568
Employees
0
Customers
568
Third parties
0
Weak passwords
2%

3 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for etrusted.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Trusted Shops holds a strong market position as a trusted provider of e-commerce trust and review services across Europe, serving over 45 million online shoppers. Their business model focuses on enabling online shops to build customer trust, increase traffic, and improve conversion rates through verified customer feedback and trustmarks. The company offers a comprehensive suite of services including reputation management, product reviews, sentiment analysis, and legal advisory. The website's multilingual presence and integration with major marketing and analytics platforms indicate a well-established partnership ecosystem and a strategic focus on digital growth. The absence of direct contact details on the main site suggests a possible reliance on customer portals or support centers hosted on related domains.

Security posture

The website demonstrates a moderate to strong security posture with HTTPS enforced and integration of consent management via Usercentrics. The use of HubSpot and Hotjar scripts is standard for marketing and analytics but requires careful management to ensure privacy compliance. The lack of visible security headers such as Content Security Policy (CSP), HSTS, and X-Frame-Options is a notable gap. No vulnerabilities or exposed sensitive data were detected in the HTML content. The absence of a published security policy or incident response contact channels limits transparency and readiness for security incidents. Updating legacy libraries like jQuery 1.11.2 would reduce potential attack vectors. Overall, the security posture is adequate but could be enhanced by adopting best practices and publishing relevant policies.

Recommendations

  1. Publish comprehensive privacy and cookie policies prominently on the website to improve GDPR compliance and user trust.
  2. Implement and configure security headers including CSP, HSTS, X-Frame-Options, and X-Content-Type-Options to strengthen defense against common web attacks.
  3. Update JavaScript libraries such as jQuery to the latest stable versions to mitigate known vulnerabilities.
  4. Establish and publicize a vulnerability disclosure policy or security.txt file to facilitate responsible reporting and incident response.
  5. Enhance transparency by providing clear contact information for security incidents and data protection inquiries.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Trusted Shops
Description
Die Trusted Shops Lösungen helfen Online-Shops Vertrauen aufzubauen, um Traffic zu steigern, Konversionen zu erhöhen und die Kundenbindung zu stärken.
Key services
Gütesiegel (Trustmark), Kundenbewertungen (Customer Reviews), Reputation Manager, Google Integration, Produktbewertungen (Product Reviews), Smart Review Assistant, Sentiment Analyse, Legal Services
Content quality
excellent
Branding
consistent

Technology

Stack
HubSpot CMS, jQuery 1.11.2, Google Tag Manager, Hotjar, Usercentrics (Consent Management), Splide.js (carousel), FontAwesome
Frameworks
HubSpot CMS
Platforms
HubSpot
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enabled
  • Use of Google Tag Manager and Hotjar with async loading
  • Facebook domain verification meta tag

Analytics and tracking

Services
HubSpot Analytics, Hotjar, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Hotjar, HubSpot Analytics
Marketing tools
HubSpot, Usercentrics
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Content is in German targeting European online shops.
  3. Strong branding and consistent use of Trusted Shops trademarks and trust signals.
  4. Use of HubSpot CMS and marketing tools indicates mature digital marketing infrastructure.
  5. No explicit privacy, cookie, or terms of service pages found in provided content.
  6. No direct contact emails or phone numbers found in the HTML content provided.
  7. Security headers are not explicitly visible in the HTML content.
  8. No vulnerability disclosure or security.txt found.
  9. Website uses HTTPS and modern tracking tools with consent management script loaded.
  10. No adult or questionable content detected.
Technical notes

Notes

The website is built on the HubSpot CMS platform, utilizing a combination of JavaScript libraries including jQuery 1.11.2, Splide.js for carousels, and FontAwesome for icons. Hosting is managed via Amazon AWS, as indicated by the domain's nameservers. The site employs modern marketing and analytics tools such as HubSpot Analytics, Hotjar, and Google Tag Manager, with asynchronous script loading to optimize performance. Mobile optimization is good, with responsive design elements and media queries. SEO is supported by proper meta tags, Open Graph, and Twitter card metadata. Accessibility features are basic but present. The technical stack is mature but could benefit from updating legacy libraries and adding security headers to reduce technical debt and improve security resilience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 78/100 +12Low26 findingsView report
  2. 66/100Medium28 findingsView report
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